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+1-833-728-2041403 reviews
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$300Matterstrasse 39, Zermatt, 3920, Switzerland
Reservations:
+1-833-728-2041403 reviews
1/88
Skiing
Spa/Wellness packages
Restaurant
Indoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Welcome to Hotel National Zermatt, a charming 4-star hotel nestled in the heart of Zermatt, Switzerland. Conveniently located just 0.2mi from the city center, you'll find yourself surrounded by breathtaking mountain views and a myriad of amenities to ensure a truly unforgettable stay. The hotel's address is Matterstrasse 39, offering a perfect base for exploring the picturesque town and its surroundings.
With 403 reviews from satisfied guests, Hotel National Zermatt is praised for its impeccable service and top-notch facilities. Guests can enjoy a range of activities including skiing, spa and wellness packages, and even have the option to bring along their furry friends with pet-friendly accommodations available for an extra charge. The hotel boasts an indoor swimming pool, free Wi-Fi, shuttle service, Turkish steam bath, sauna, and a kid-friendly buffet, ensuring there's something for everyone to enjoy.
Indulge in the stunning mountain views from the comfort of your non-smoking room, or take advantage of the free fitness center and on-site restaurant serving delicious meals. Whether you're looking to hit the slopes, relax in the spa, or explore the town, Hotel National Zermatt offers a perfect blend of luxury and comfort for a memorable stay in Zermatt. Book your stay now for a truly unforgettable experience!
After a day of exploring the charming town of Zermatt, guests can unwind in the hotel's seasonal indoor swimming pool. Exclusively for adults, the heated pool offers a serene oasis with stunning views of the surrounding mountains. Soak in the warm waters and let your worries drift away as you take in the breathtaking scenery that Zermatt is famous for. Whether it's a refreshing swim in the summertime or a relaxing dip in the winter months, the pool is a perfect way to rejuvenate after a day of activities.
For those looking to indulge in delicious meals without leaving the comfort of the hotel, Restaurant #1 awaits with a delightful culinary experience. With a family-friendly and traditional ambiance, guests can savor a variety of local and international cuisines prepared by talented chefs. Whether you're in the mood for a hearty Swiss dish or craving international flavors, the restaurant offers a diverse menu to cater to every palate. Enjoy a leisurely meal with loved ones while taking in the warm and inviting atmosphere of Restaurant #1.
At Hotel National Zermatt, convenience is key when it comes to payment options. In addition to accepting cash, the hotel also welcomes a range of payment methods including American Express, JCB, Diners Club, Mastercard, Visa, Maestro, EC-Card, and UnionPay. This flexibility ensures that guests can settle their bills with ease and choose the payment method that suits them best. Whether you're booking a room, dining at the restaurant, or enjoying the hotel's amenities, rest assured that your payment process will be smooth and hassle-free at Hotel National Zermatt.
Closest airports
Sion Airport
24.5miMilano Malpensa Airport
53.9miLugano Airport
55.7miTurin Caselle Airport
57miSkiing
Spa/Wellness packages
Restaurant
Indoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Free shuttle
Turkish/Steam Bath
Steam room
Free spa
Sauna
Kid-friendly buffet
Bar
Sun deck
Tour desk
Terrace
Mountain view
Non-smoking rooms
Live music/Performance
Garden view
Beach chairs/Loungers
Elevator
Playground
Free toiletries
Bathtub
Kids' meals
Balcony
Garden
Upper floors accessible by elevator
Show 10 photos
Deluxe Family, 3 Bed
595 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
The spacious family room features a mini-bar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.
Show 10 photos
Deluxe Family
595 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
x8
+
x4
More details
The spacious family room features a mini-bar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.
Show 12 photos
Duplex Suite
860 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
x8
+
x5
More details
2-floor suite with a living room with an open fireplace downstairs and a bedroom and a bathroom with a hot tub upstairs. It has a south-facing balcony with Matterhorn views. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 adults + 3 children up to 16 years (see Property Policies). When you are arriving with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.
Show 5 photos
Double Room, Matterhorn View
300 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
Room featuring a balcony with views of the Matterhorn Mountain, a mini-bar, a flat-screen TV and a bathroom with hairdryer, free toiletries, bathrobe and bath tub.
Show 5 photos
Deluxe, 2 Bed, Matterhorn View
325 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
The spacious double room features a mini-bar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Show 4 photos
Deluxe, 2 Bed
325 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
The spacious double room offers a mini-bar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Double Room
1 Double Bed
Balcony
x4
+
x3
More details
Double Bed
Show 4 photos
Deluxe
x10
+
x6
More details
Room Deluxe
Show 4 photos
Deluxe, Matterhorn View
More details
Deluxe, Mountain View
x10
+
x6
More details
Room Deluxe Mountain View
Suite
x8
+
x5
More details
Suite Standard
Luxury
x10
+
x6
More details
8.9
403 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Walter
9.1
September 2024
Included breakfast was plentiful and presented well. Hotel staff was very friendly and knowledgeable. Front desk manager and the breakfast dining manager were especially friendly and welcoming. Balcony view was spectacular overlooking the town and mountains. Very close location to the trains and any restaurants you would want to eat. They have a shuttle to and from the train station for the mobility challenged or if you need help with your suitcases. They offered complimentary bag check to explore town upon checkout before your train leaves later in the day.
Cannot say. We liked everything about the hotel.
🇶🇦
Aftab
10
July 2024
Its just few minutes by walk from train station & by one call hotel management will send vehicle to receive u and that is free service for arrival & final departure from hotel. Location & managements are excellent 👌, so friendly & helping by going out of way , especially Mr Basti his kind attitude was exceptional...thanks Mr badti u made my stay so pleasant indeed.nice view from balcony, rooms are nig & very ckean , all services provided were exceptional, if I got snother chance yo stay in Zermatt, this hotel will be my first choice .break fast was delicious.
Everything was perfect , just maintain in the same way ,you guys are amazing 👏
🇸🇪
Volodymyr
10
March 2024
Almost everything was exceptional. We were initially welcomed by Andrea, who provided all details about our stay and then helped with ongoing questions we had. The room had a perfect view and very very clean initially and during the whole our stay (we sort of have a very high bar of expectations). We got a discount for ski rentals from the hotel and the location cannot be closer to a ski lift. Every day we enjoyed fabulous breakfast and the last night we had a dinner in the hotel restraint which was exceeding our expectations: the service was at the high level as well as food was delicious. In addition I wanted to mention the spa area, it gave us the proper relief after the whole day skiing. Having checked out we were delivered in minutes to the train station with the electric car. Finally I happened to forget my id card in the room, but it was kindly found and I got a call from the hotel. Andrea organised its sending to my home address, and I am really grateful for that.
We are used to living in the cold climate, so we were not very comfortable under heavy blankets, but we never bothered asking about their replacement with lightweight variants. I am pretty sure if we had done it, we would've gotten a proper replacement.
🇺🇸
Heather
10
February 2024
Hotel National Zermatt is the ideal family hotel for skiing in Zermatt. The location is perfect - right across the street from the Sunegga lift and two doors down from a great ski rental shop! The staff are friendly and professional and did an absolutely fabulous job of making us feel welcome. The hotel website does not do justice to the spa - a main pool, hot tub, and indoor baby pool, along with steam room, sauna, etc are fantastic. After a day of skiing, the spa area was perfect for our family - my husband and I enjoyed it, as did our infant and toddler. Breakfast is five stars! Hotel National has all of the luxuries and comforts a discerning traveler wants, but it's also a down to earth, family friendly place. If we return to Zermatt, we'd love to stay here again! Exceptionally clean - the staff keep everything in good order and are very responsive to guests' needs.
Everything was perfect - thank you so much!
🇸🇬
Francis
9.1
July 2024
Spacious Room: The room was huge and spacious, featuring a bathtub for added comfort. Fantastic Views: Enjoy breathtaking views of the Matterhorn right from your bed. Nice Restaurant: The restaurant had a pleasant atmosphere and beautiful decorations. Excellent Facilities: The hotel boasts amazing facilities, including a pool and jacuzzi. Outstanding Staff: The staff was amiable, providing detailed explanations and excellent service. Convenient Location: Just a 7-10 minute walk from the main station. Free Transfer: The hotel offered a free transfer to the train station, adding to the convenience.
Not really
🇺🇸
Ce
10
August 2024
Our whole family had an amazing stay at this hotel! The pool and spa area were absolutely fantastic—so relaxing and well-maintained. The reception staff was incredibly friendly and went above and beyond to make our stay memorable, even upgrading our room for free. They patiently introduce us a lot of useful information and provide great recommendations. The room itself was lovely, with high-quality supplies that made our stay extra comfortable. Breakfast was delicious, offering a great variety of options. I can't recommend this hotel enough!
🇨🇦
Veronique
10
July 2024
The staff ! The staff is so incredibly kind and helpful 🤩 I couldn’t have asked for more. This is really a family hotel with an heated pool and hot tub. They also have a kids room with toys, table, chairs and books. A really cool little spot for them to play while enjoying a drink at the bar. I only had one dinner at the hotel and the food was so yummy. They also have vegan options.
The room we stayed in was dated and the mattress not so comfortable but the staff, the food and the location made it for it.
🇨🇭
Blanca
9.1
December 2023
The Hotel National is a great accommodation option in Zermatt. The room was fully renovated and spacious with nice details like L’Occitane toiletries in the bathroom. The Spa area is excellent, and the staff service is impeccable. One evening we had dinner in the hotel restaurant, which is also recommendable.
The only disadvantage of the hotel location is that it is far from the Furi ski area so, you need to get the bus to get there. Depending on the dates, buses can be packed.
🇦🇺
Wendy
10
September 2023
The decor of the property was very traditional throughout the public spaces but the rooms were really modern. The staff were well prepared for our arrival and were very professional and friendly. The breakfast was great with a wide variety of buffet style items but also freshly made to order omelettes and pancakes. Location was great. A short walk (less than 10 minutes) to the main train station and gornergrat train. The weather was kind to us and we were lucky to have a spectacular view of the Matterhorn from our balcony. I would definitely stay here again. Couldn’t fault it.
Nothing
🇬🇧
Andrea
9.1
January 2024
Larger than average bedrooms in Zermatt .Lovely restaurant and spa ! Excellent staff . Albano at reception amazing customer service .Location for ski lifts and high street couldn’t be better .Collection from the train station and a lift back on departure .
The only thing was our room was very dark . No overhead lights and minimal lamps so not great for doing make up etc with 3 girls sharing . The only bright area was the bathroom .
Attractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.7miSunnegga
1miZermatt-Matterhorn Ski Paradise
1miGornergrat Railway (Gornergrat Bahn)
3.1miMatterhorn Glacier Paradise
5.9miEcomuseum Simplon
19.1miStockalper Palace
23.3miGlacier Express
23.4miAletsch Glacier
29.5miAttractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.7miSunnegga
1miZermatt-Matterhorn Ski Paradise
1miGornergrat Railway (Gornergrat Bahn)
3.1miMatterhorn Glacier Paradise
5.9miEcomuseum Simplon
19.1miStockalper Palace
23.3miGlacier Express
23.4miAletsch Glacier
29.5miAirports
Sion Airport
24.5miMilano Malpensa Airport
53.9miLugano Airport
55.7miTurin Caselle Airport
57miRestaurant #1
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Skiing
Spa/Wellness packages
Restaurant
Indoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Free shuttle
Turkish/Steam Bath
Steam room
Free spa
Sauna
Kid-friendly buffet
Bar
Sun deck
Tour desk
Terrace
Mountain view
Non-smoking rooms
Live music/Performance
Garden view
Beach chairs/Loungers
Elevator
Playground
Free toiletries
Bathtub
Kids' meals
Balcony
Garden
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Bike tours
Cycling
Game room
Golf course
Hiking
Live music/Performance
Skiing
Tennis court
Walking tours
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Baby safety gates
Babysitting/Child services
Board games/Puzzles
Books, DVDs or music for children
Evening entertainment
Indoor play area
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Currency exchange
Invoice provided
Private check-in/out
Tour desk
General
Designated smoking area
Elevator
Family rooms
Heating
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beauty services
Fitness
Fitness center
Foot bath
Free spa
Indoor swimming pool
Kids' pool
Locker rooms
Massage
Massage chair
Sauna
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Free shuttle
Public transit tickets
View
Garden view
Mountain view
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 17 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
JCB,
Visa,
Diners Club,
American Express,
Maestro,
Cash only,
EC-Card,
UnionPay
This property accepts cash.
Can pets stay with guests at Hotel National Zermatt?
Yes, you are welcome to stay with your pet at Hotel National Zermatt. Just keep in mind that there may be charges associated with bringing a pet along.
What types of rooms does Hotel National Zermatt offer?
The hotel offers a variety of rooms including Standard, Deluxe with View or Mountain View, 1 Double Bed, Deluxe, Standard Suite, Deluxe Family, Duplex Suite, and View rooms. The occupancy for all rooms is set for 2 adults and 1 child. Smoking is not allowed in any of the rooms. Bed configurations vary among the rooms.
What are the main attractions at Hotel National Zermatt?
Guests can enjoy a range of leisure amenities at the Hotel National Zermatt. They can dine at the on-site Restaurant #1 offering local and international cuisines with a family-friendly and traditional ambiance. Guests can unwind at the indoor swimming pool, with adults-only access and heating. They can also make use of the kids' pool. Moreover, guests have the option to relax in the Turkish steam bath, sauna, or spa, while also taking advantage of the fitness center. Additionally, with the stunning mountain views, guests can bask in the sun on the sun deck or balcony. The hotel also offers a variety of family-oriented amenities like a kid-friendly buffet and kids' meals, making it an ideal accommodation choice for families and individuals seeking relaxation and rejuvenation.
Is there a swimming pool at Hotel National Zermatt?
Hotel National Zermatt has an indoor pool available for adults only, which is heated and seasonal.
Are there restaurants located within Hotel National Zermatt?
Yes, Hotel National Zermatt has an on-site restaurant named Restaurant #1. It offers a family-friendly and traditional ambiance and serves local and international cuisines.
Does Hotel National Zermatt accept credit cards and cash payments?
Yes, Hotel National Zermatt does accept credit cards such as American Express, JCB, Diners Club, Mastercard, Visa, Maestro, EC-Card, and UnionPay. Additionally, cash payments are accepted at the hotel.
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