/
8.9

403 reviews

Hotel National Zermatt

Hotel National Zermatt

Matterstrasse 39, Zermatt, 3920, Switzerland

Reservations:

+1-833-728-2041

Choose dates to view prices

Skiing

Spa/Wellness packages

Restaurant

Indoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Hotel National Zermatt

Welcome to Hotel National Zermatt, a charming 4-star hotel nestled in the heart of Zermatt, Switzerland. Conveniently located just 0.2mi from the city center, you'll find yourself surrounded by breathtaking mountain views and a myriad of amenities to ensure a truly unforgettable stay. The hotel's address is Matterstrasse 39, offering a perfect base for exploring the picturesque town and its surroundings.

With 403 reviews from satisfied guests, Hotel National Zermatt is praised for its impeccable service and top-notch facilities. Guests can enjoy a range of activities including skiing, spa and wellness packages, and even have the option to bring along their furry friends with pet-friendly accommodations available for an extra charge. The hotel boasts an indoor swimming pool, free Wi-Fi, shuttle service, Turkish steam bath, sauna, and a kid-friendly buffet, ensuring there's something for everyone to enjoy.

Indulge in the stunning mountain views from the comfort of your non-smoking room, or take advantage of the free fitness center and on-site restaurant serving delicious meals. Whether you're looking to hit the slopes, relax in the spa, or explore the town, Hotel National Zermatt offers a perfect blend of luxury and comfort for a memorable stay in Zermatt. Book your stay now for a truly unforgettable experience!

After a day of exploring the charming town of Zermatt, guests can unwind in the hotel's seasonal indoor swimming pool. Exclusively for adults, the heated pool offers a serene oasis with stunning views of the surrounding mountains. Soak in the warm waters and let your worries drift away as you take in the breathtaking scenery that Zermatt is famous for. Whether it's a refreshing swim in the summertime or a relaxing dip in the winter months, the pool is a perfect way to rejuvenate after a day of activities.

For those looking to indulge in delicious meals without leaving the comfort of the hotel, Restaurant #1 awaits with a delightful culinary experience. With a family-friendly and traditional ambiance, guests can savor a variety of local and international cuisines prepared by talented chefs. Whether you're in the mood for a hearty Swiss dish or craving international flavors, the restaurant offers a diverse menu to cater to every palate. Enjoy a leisurely meal with loved ones while taking in the warm and inviting atmosphere of Restaurant #1.

At Hotel National Zermatt, convenience is key when it comes to payment options. In addition to accepting cash, the hotel also welcomes a range of payment methods including American Express, JCB, Diners Club, Mastercard, Visa, Maestro, EC-Card, and UnionPay. This flexibility ensures that guests can settle their bills with ease and choose the payment method that suits them best. Whether you're booking a room, dining at the restaurant, or enjoying the hotel's amenities, rest assured that your payment process will be smooth and hassle-free at Hotel National Zermatt.

Closest airports

Sion Airport

24.5mi

Milano Malpensa Airport

53.9mi

Lugano Airport

55.7mi

Turin Caselle Airport

57mi

Most popular amenities

Skiing

Spa/Wellness packages

Restaurant

Indoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Free shuttle

Turkish/Steam Bath

Steam room

Free spa

Sauna

Kid-friendly buffet

Bar

Sun deck

Tour desk

Terrace

Mountain view

Non-smoking rooms

Live music/Performance

Garden view

Beach chairs/Loungers

Elevator

Playground

Free toiletries

Bathtub

Kids' meals

Balcony

Garden

Upper floors accessible by elevator

Rooms

Show 10 photos

Deluxe Family, 3 Bed

595 sqft

Balcony

Minibar

Flat-screen TV

Refrigerator

+

More details

The spacious family room features a mini-bar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.

Show 10 photos

Deluxe Family

595 sqft

Balcony

Minibar

Flat-screen TV

Refrigerator

x8

+

x4

More details

The spacious family room features a mini-bar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.

Show 12 photos

Duplex Suite

860 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

x8

+

x5

More details

2-floor suite with a living room with an open fireplace downstairs and a bedroom and a bathroom with a hot tub upstairs. It has a south-facing balcony with Matterhorn views. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 adults + 3 children up to 16 years (see Property Policies). When you are arriving with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Show 5 photos

Double Room, Matterhorn View

300 sqft

Balcony

Minibar

Flat-screen TV

Refrigerator

+

More details

Room featuring a balcony with views of the Matterhorn Mountain, a mini-bar, a flat-screen TV and a bathroom with hairdryer, free toiletries, bathrobe and bath tub.

Show 5 photos

Deluxe, 2 Bed, Matterhorn View

325 sqft

Balcony

Minibar

Flat-screen TV

Refrigerator

+

More details

The spacious double room features a mini-bar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Show 4 photos

Deluxe, 2 Bed

325 sqft

Balcony

Minibar

Flat-screen TV

Refrigerator

+

More details

The spacious double room offers a mini-bar, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Double Room

1 Double Bed

Balcony

x4

+

x3

More details

Double Bed

Show 4 photos

Deluxe

x10

+

x6

More details

Room Deluxe

Show 4 photos

Deluxe, Matterhorn View

More details

Deluxe, Mountain View

x10

+

x6

More details

Room Deluxe Mountain View

Suite

x8

+

x5

More details

Suite Standard

Luxury

x10

+

x6

More details

Guest reviews

8.9

403 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Walter

9.1

September 2024

Included breakfast was plentiful and presented well. Hotel staff was very friendly and knowledgeable. Front desk manager and the breakfast dining manager were especially friendly and welcoming. Balcony view was spectacular overlooking the town and mountains. Very close location to the trains and any restaurants you would want to eat. They have a shuttle to and from the train station for the mobility challenged or if you need help with your suitcases. They offered complimentary bag check to explore town upon checkout before your train leaves later in the day.

Cannot say. We liked everything about the hotel.

🇶🇦

Aftab

10

July 2024

Its just few minutes by walk from train station & by one call hotel management will send vehicle to receive u and that is free service for arrival & final departure from hotel. Location & managements are excellent 👌, so friendly & helping by going out of way , especially Mr Basti his kind attitude was exceptional...thanks Mr badti u made my stay so pleasant indeed.nice view from balcony, rooms are nig & very ckean , all services provided were exceptional, if I got snother chance yo stay in Zermatt, this hotel will be my first choice .break fast was delicious.

Everything was perfect , just maintain in the same way ,you guys are amazing 👏

🇸🇪

Volodymyr

10

March 2024

Almost everything was exceptional. We were initially welcomed by Andrea, who provided all details about our stay and then helped with ongoing questions we had. The room had a perfect view and very very clean initially and during the whole our stay (we sort of have a very high bar of expectations). We got a discount for ski rentals from the hotel and the location cannot be closer to a ski lift. Every day we enjoyed fabulous breakfast and the last night we had a dinner in the hotel restraint which was exceeding our expectations: the service was at the high level as well as food was delicious. In addition I wanted to mention the spa area, it gave us the proper relief after the whole day skiing. Having checked out we were delivered in minutes to the train station with the electric car. Finally I happened to forget my id card in the room, but it was kindly found and I got a call from the hotel. Andrea organised its sending to my home address, and I am really grateful for that.

We are used to living in the cold climate, so we were not very comfortable under heavy blankets, but we never bothered asking about their replacement with lightweight variants. I am pretty sure if we had done it, we would've gotten a proper replacement.

🇺🇸

Heather

10

February 2024

Hotel National Zermatt is the ideal family hotel for skiing in Zermatt. The location is perfect - right across the street from the Sunegga lift and two doors down from a great ski rental shop! The staff are friendly and professional and did an absolutely fabulous job of making us feel welcome. The hotel website does not do justice to the spa - a main pool, hot tub, and indoor baby pool, along with steam room, sauna, etc are fantastic. After a day of skiing, the spa area was perfect for our family - my husband and I enjoyed it, as did our infant and toddler. Breakfast is five stars! Hotel National has all of the luxuries and comforts a discerning traveler wants, but it's also a down to earth, family friendly place. If we return to Zermatt, we'd love to stay here again! Exceptionally clean - the staff keep everything in good order and are very responsive to guests' needs.

Everything was perfect - thank you so much!

🇸🇬

Francis

9.1

July 2024

Spacious Room: The room was huge and spacious, featuring a bathtub for added comfort. Fantastic Views: Enjoy breathtaking views of the Matterhorn right from your bed. Nice Restaurant: The restaurant had a pleasant atmosphere and beautiful decorations. Excellent Facilities: The hotel boasts amazing facilities, including a pool and jacuzzi. Outstanding Staff: The staff was amiable, providing detailed explanations and excellent service. Convenient Location: Just a 7-10 minute walk from the main station. Free Transfer: The hotel offered a free transfer to the train station, adding to the convenience.

Not really

🇺🇸

Ce

10

August 2024

Our whole family had an amazing stay at this hotel! The pool and spa area were absolutely fantastic—so relaxing and well-maintained. The reception staff was incredibly friendly and went above and beyond to make our stay memorable, even upgrading our room for free. They patiently introduce us a lot of useful information and provide great recommendations. The room itself was lovely, with high-quality supplies that made our stay extra comfortable. Breakfast was delicious, offering a great variety of options. I can't recommend this hotel enough!

🇨🇦

Veronique

10

July 2024

The staff ! The staff is so incredibly kind and helpful 🤩 I couldn’t have asked for more. This is really a family hotel with an heated pool and hot tub. They also have a kids room with toys, table, chairs and books. A really cool little spot for them to play while enjoying a drink at the bar. I only had one dinner at the hotel and the food was so yummy. They also have vegan options.

The room we stayed in was dated and the mattress not so comfortable but the staff, the food and the location made it for it.

🇨🇭

Blanca

9.1

December 2023

The Hotel National is a great accommodation option in Zermatt. The room was fully renovated and spacious with nice details like L’Occitane toiletries in the bathroom. The Spa area is excellent, and the staff service is impeccable. One evening we had dinner in the hotel restaurant, which is also recommendable.

The only disadvantage of the hotel location is that it is far from the Furi ski area so, you need to get the bus to get there. Depending on the dates, buses can be packed.

🇦🇺

Wendy

10

September 2023

The decor of the property was very traditional throughout the public spaces but the rooms were really modern. The staff were well prepared for our arrival and were very professional and friendly. The breakfast was great with a wide variety of buffet style items but also freshly made to order omelettes and pancakes. Location was great. A short walk (less than 10 minutes) to the main train station and gornergrat train. The weather was kind to us and we were lucky to have a spectacular view of the Matterhorn from our balcony. I would definitely stay here again. Couldn’t fault it.

Nothing

🇬🇧

Andrea

9.1

January 2024

Larger than average bedrooms in Zermatt .Lovely restaurant and spa ! Excellent staff . Albano at reception amazing customer service .Location for ski lifts and high street couldn’t be better .Collection from the train station and a lift back on departure .

The only thing was our room was very dark . No overhead lights and minimal lamps so not great for doing make up etc with 3 girls sharing . The only bright area was the bathroom .

Points of Interest Around Hotel National Zermatt

Attractions

Zermatt Mountain Railways (Zermatt Bergbahen)

0.7mi

Sunnegga

1mi

Zermatt-Matterhorn Ski Paradise

1mi

Gornergrat Railway (Gornergrat Bahn)

3.1mi

Matterhorn Glacier Paradise

5.9mi

Ecomuseum Simplon

19.1mi

Stockalper Palace

23.3mi

Glacier Express

23.4mi

Aletsch Glacier

29.5mi

Restaurants

Restaurant #1

Cuisines

  • Local
  • International

Ambiances

  • Family Friendly
  • Traditional

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Hotel National Zermatt

Skiing

Spa/Wellness packages

Restaurant

Indoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Free shuttle

Turkish/Steam Bath

Steam room

Free spa

Sauna

Kid-friendly buffet

Bar

Sun deck

Tour desk

Terrace

Mountain view

Non-smoking rooms

Live music/Performance

Garden view

Beach chairs/Loungers

Elevator

Playground

Free toiletries

Bathtub

Kids' meals

Balcony

Garden

Upper floors accessible by elevator

Stay rules - Hotel National Zermatt

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel National Zermatt

Can pets stay with guests at Hotel National Zermatt?

Yes, you are welcome to stay with your pet at Hotel National Zermatt. Just keep in mind that there may be charges associated with bringing a pet along.

What types of rooms does Hotel National Zermatt offer?

The hotel offers a variety of rooms including Standard, Deluxe with View or Mountain View, 1 Double Bed, Deluxe, Standard Suite, Deluxe Family, Duplex Suite, and View rooms. The occupancy for all rooms is set for 2 adults and 1 child. Smoking is not allowed in any of the rooms. Bed configurations vary among the rooms.

What are the main attractions at Hotel National Zermatt?

Guests can enjoy a range of leisure amenities at the Hotel National Zermatt. They can dine at the on-site Restaurant #1 offering local and international cuisines with a family-friendly and traditional ambiance. Guests can unwind at the indoor swimming pool, with adults-only access and heating. They can also make use of the kids' pool. Moreover, guests have the option to relax in the Turkish steam bath, sauna, or spa, while also taking advantage of the fitness center. Additionally, with the stunning mountain views, guests can bask in the sun on the sun deck or balcony. The hotel also offers a variety of family-oriented amenities like a kid-friendly buffet and kids' meals, making it an ideal accommodation choice for families and individuals seeking relaxation and rejuvenation.

Is there a swimming pool at Hotel National Zermatt?

Hotel National Zermatt has an indoor pool available for adults only, which is heated and seasonal.

Are there restaurants located within Hotel National Zermatt?

Yes, Hotel National Zermatt has an on-site restaurant named Restaurant #1. It offers a family-friendly and traditional ambiance and serves local and international cuisines.

Does Hotel National Zermatt accept credit cards and cash payments?

Yes, Hotel National Zermatt does accept credit cards such as American Express, JCB, Diners Club, Mastercard, Visa, Maestro, EC-Card, and UnionPay. Additionally, cash payments are accepted at the hotel.