477 reviews
From
$300Bahnhofstrasse 28, Zermatt, 3920, Switzerland
477 reviews
1/46
From
$300Skiing
Free wifi
Free shuttle
Turkish/Steam Bath
Steam room
Free spa
Sauna
24-hour front desk
Welcome to Hotel Pollux, a charming 4-star hotel located in the heart of Zermatt, Switzerland. Just a stone's throw away from the city center, at Bahnhofstrasse 28, this hotel offers the perfect blend of convenience and luxury for travelers looking to explore all that Zermatt has to offer. With a total of 477 reviews, Hotel Pollux has become a favorite among visitors to the area.
Guests at Hotel Pollux can indulge in a range of amenities, including free skiing activities, complimentary Wi-Fi, and a free shuttle service for easy access to nearby attractions. Relax and unwind in the Turkish/Steam Bath, sauna, or spa, all available at no extra cost. For those looking to stay active, the hotel offers a fitness center, while the on-site restaurant caters to all culinary desires.
The spacious and stylish rooms at Hotel Pollux feature private bathrooms with free toiletries, ensuring a comfortable stay for every guest. With a sun deck, terrace, and garden on the premises, visitors can soak in the stunning surroundings of Zermatt. Whether you're here for a ski adventure, a spa getaway, or simply to explore the city, Hotel Pollux provides a memorable experience for your Swiss holiday.
When it comes to dining, Hotel Pollux offers a variety of culinary experiences to satisfy every palate. Indulge in traditional local dishes at Pinte, where families can enjoy a cozy ambiance while savoring delicious Swiss cuisine. For a fusion of traditional and modern flavors, head to Arvenstube, a family-friendly restaurant that serves up Mediterranean and local cuisine in a contemporary setting. And for those looking for vegetarian and vegan options, Vegistube provides a welcoming atmosphere with a menu focused on local and modern dishes.
Guests at Hotel Pollux can rest easy knowing that a range of payment options are accepted, including Visa, Mastercard, American Express, and more. With such flexibility, settling the bill is made hassle-free, allowing visitors to focus on enjoying their stay to the fullest without any payment concerns.
For travelers seeking a memorable Swiss holiday experience, Hotel Pollux in Zermatt is the ideal destination. From luxurious amenities like complimentary skiing activities and a rejuvenating spa, to the convenience of a free shuttle service and free Wi-Fi, this 4-star hotel caters to every need. Whether you're here to hit the slopes, relax in the sauna, or sample local cuisine, Hotel Pollux promises a delightful stay filled with comfort, convenience, and Swiss charm.
Closest airports
Sion Airport
24.3miMilano Malpensa Airport
54miLugano Airport
55.9miTurin Caselle Airport
57miSkiing
Free wifi
Free shuttle
Turkish/Steam Bath
Steam room
Free spa
Sauna
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Private Bathroom
Free toiletries
Restaurant
Sun deck
Terrace
Garden
Upper floors accessible by elevator
Show 7 photos
Classic
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 6 photos
Gallery
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 7 photos
Room, Balcony
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 8 photos
Superior
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 7 photos
Family
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
8.9
477 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇸🇬
Linda
9.1
9.1
Location was excellent as it was only 5 mins walk from the SBB train station and train up to matterhorn viewing point. There are several restaurants nearby.Check-in was very smooth and fuss-free, we arrived early and left our luggage at the reception. When we returned later before check-in time, our luggage have been sent up to our room already. The room faced the inner courtyard which is quiet from the main street. Breakfast spread was great, comprising hot and cold food, with fruits and a good selection of bread. Overall, the stay was very pleasant.
The bathroom was slightly small, which didn't really matter as we only stayed for 1 night,
🇦🇺
Naomi
8.2
8.2
Breakfast selection was lovely and able to cater to gluten free, ride to the train station with heavy baggage in snow appreciated and lovely bar and restaurant on site. Very quiet, considering the location - easy to sleep!
Water from the shower went all over the floor each time. The doors open with a key, not a smart card which I assume is for noise purposes as they are heavy doors however there were multiple instances when housekeeping unlocked and opened the door whilst we were in the shower in the morning without knocking and there was no sign for the door to say ready for housekeeping which made me feel rather uncomfortable due to a perceived lack of privacy.
🇸🇬
Huidong
10
10
The hotel's location is incredibly convenient, less than 3 minutes walking distance to the Zermatt railway station, making our stay all the more enjoyable. The hotel itself is efficient and has provided us with exceptional convenience. The rooms are clean and super spacious, and both the reception and restaurant staff are friendly and accommodating, significantly enhancing our overall experience. Additionally, the breakfast is included in the room rate, and the variety of food offered is decent. It is super suitable for family travelers.
No.
🇺🇸
Laura
10
10
Amazing location. Beautiful room and wonderful breakfast. Staff was helpful and accomodating. They even opened the gorgeous spa early just for the three of us! Loved the relaxing saunas and amenities at the spa. The cozy bar in the lobby with fireplace was lovely for happy hour. The restaurant was awesome and open all day as opposed to many that close mid day. Had a wonderful time at Hotel Pollux!!
Hoped for a hot tub in the spa area but the saunas were great.
🇦🇺
Linda
10
10
We had a lovely room with doors that could open and you could look down on the street or across rooftops to the mountains. Hotel is close to the train station. Breakfast was nice especially getting a pot of coffee and a pot of warm milk. They also cooked perfect soft boiled eggs and nice fried eggs as well as supplying a buffet with bread, cold meats and cheese. Front staff friendly and helpful.
Nothing I can think of.
🇺🇸
Pedrick
10
10
breakfast was the best complimentary breakfast i’ve ever had. it was so delicious and made to order. i cannot believe how amazing it was and overlooking the downtown area. so cute and delicious and a wide variety of options! the room was also lovely and the balcony was such a nice addition to an already cozy and clean room. the lights above the bed were unique and cute!
N/A - it was perfect.
🇨🇭
Adrian
10
10
Fantastic location close to the train station, perfect for walking and all activities. Fabulous room with great views and very relaxing atmosphere. Good breakfast and excellent dinner in the evening in the restaurant. Highly recommended and we will definitely stay here again when we return to Zermatt.
Service at breakfast could have been a better, we were left waiting for quite a while before we could order, but no big deal really.
🇬🇧
Annamaria
9.1
9.1
Great breakfast. Friendly and welcoming staff. I stayed in the single room with gallery and it was a lot more comfortable than I was expecting. There is plenty of space between you and the ceiling when lying on the bed so it does not feel claustrophobic at all.
Nothing. But a slightly earlier check in time would be more convenient. ( though they are kind enough to look after your bags if you arrive early)
🇺🇸
Ronald
10
10
Great location. Easy walk from the train station. Clean and spacious rooms. Nice linens. A complete breakfast, a small made-to-order menu in addition to a buffet of fresh fruit, delicious breads, smoked salmon, cheeses and the like. Very nice outdoor space - although part of the bar/lounge, we were free to sit and enjoy the sun without ordering a beverage. Staff was polite but not very personal. All in all, a very stress free and very enjoyable stay.
Nothing
🇺🇸
Sara
10
10
Our family traveled all around Switzerland in August 2022 and this was our favorite hotel. It was the best set up. Our two daughters had bunk beds in a room separated by a sliding door. They also had a separate bathroom and tv. I wish every hotel had this set up. It also had a balcony that looked into the town. We had dinner in the restaurant downstairs and it was awesome. You could only see the Matterhorn from a window in the hall, but we saw it up close anyway and you really need to do that to experience it. We hope that one day we actually go skiing in zermatt . If we do, we know we’ll stay here.
Nothing
Attractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.5miSunnegga
1.1miZermatt-Matterhorn Ski Paradise
1.2miGornergrat Railway (Gornergrat Bahn)
3.2miMatterhorn Glacier Paradise
5.8miEcomuseum Simplon
19.3miStockalper Palace
23.4miGlacier Express
23.5miAletsch Glacier
29.6miAttractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.5miSunnegga
1.1miZermatt-Matterhorn Ski Paradise
1.2miGornergrat Railway (Gornergrat Bahn)
3.2miMatterhorn Glacier Paradise
5.8miEcomuseum Simplon
19.3miStockalper Palace
23.4miGlacier Express
23.5miAletsch Glacier
29.6miAirports
Sion Airport
24.3miMilano Malpensa Airport
54miLugano Airport
55.9miTurin Caselle Airport
57miPinte
Cuisines
LocalAmbiances
Family Friendly•TraditionalArvenstube
Cuisines
Mediterranean•LocalAmbiances
Family Friendly•Traditional•ModernVegistube
Cuisines
LocalAmbiances
Family Friendly•Traditional•ModernSkiing
Free wifi
Free shuttle
Turkish/Steam Bath
Steam room
Free spa
Sauna
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Private Bathroom
Free toiletries
Restaurant
Sun deck
Terrace
Garden
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Cycling
Game room
Golf course
Hiking
Skiing
Tour or class about local culture
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Slippers
Toilet
Toilet paper
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Indoor play area
Food & Drink
Bar
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Convenience store on site
Designated smoking area
Elevator
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Heating
Ironing facilities
Laptop size safe
Non-smoking rooms
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Radio
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service/Alarm clock
Spa
Fitness center
Free spa
Sauna
Solarium
Spa facilities
Steam room
Turkish/Steam Bath
Transportation
Free shuttle
Public transit tickets
From
$300Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
2 - 2 years
Extra bed upon request
$50 per child per day
3+ years
Extra bed upon request
$50 per person per day
The price in CHF has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Mastercard,
Visa,
American Express,
Carte Bleue,
Maestro,
Carte Blanche,
Cash only,
UnionPay,
Cash
This property accepts cash.
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