Breakfast was good and staff were very friendly and helpful. The room is clean and well kept. It's quiet and just off the Main Street in Zermatt. The closest lift is about a 15 min walk. You can easily buy ski lift tickets at the front desk and store your ski's in the ski room downstairs. The staff organized a beautiful delicious cake for my son's birthday and decorated the room with balloons! It was very special.

The bed was comfortable but the pillows were old and squishy. The bar needs an update and better music to make it more inviting.

The staff was very helpful and friendly, the location super close to the train station and ski lift. The breakfast was great! The Spa was very nice after the day on the slopes. Overall, we enjoyed our stay! Oh, another great service: we could buy our skipasses directly at the front desk, instead of having to wait in line at the ski office. It was done on the morning itself in 5 mins!

The hotel is a little bit dated, but clean, comfy and cosy none the less!

Breakfast was very good with a variety of options for everyone in our family. My daughter loved the bunk beds. Overall, it was a pleasant experience.

I would've liked the hotel transportation to be complimentary for guests, but instead they charged a fee when most of the places are near each other. We only needed help during checkout when taking our bags to the train station which is blocks away but with time against us, it would've definitely made a difference.

Very good

We had to leave early on our day of departure. We found that we were unable to access the ski room. We had settled our bill the night before and they must have then made our key card inoperable even though we were not due to check out until the following day. This meant we were unable to get our skis out at 6am on the morning of departure. It was very frustrating as our train was due to leave Zermatt at 06.37. Eventually a member of the breakfast staff arrived and was able to help but this was very stressful and should not have happened. Advise take your skis to the room the night before departure….. 😰😰😰

clean; staff polite ; near to the train station; they have a small sauna and a small jacuzzi which I used it after a long hiking day the breakfast is very good , also!

I paid for a small single room( 16 m2) and I wasnt expecting luxury , but that room was so crowded ( wardrobe , table, chair, armchair, tv commode with minibar), a bit outdated, and there is no balcony ; it was on the back of the hotel with a small window and they let me impression that they are not "single travelers friendly ". the bed is kind a small for someone tall ; probably next time I need to book a double room to feel better or ask the single room on the front side :)

I had a fantastic stay at Hotel Simi in Zermatt! The hotel's prime location, just a stone's throw away from the train station, made it incredibly convenient for exploring the area. The staff were exceptionally friendly and went above and beyond to ensure a warm and welcoming atmosphere. The breakfast was delightful, offering a variety of tasty options to start the day. The room was not only comfortable but also provided a relaxing retreat after a day of exploration. I would highly recommend Hotel Simi to anyone seeking a wonderful experience in Zermatt.

Loved it- had no issues

Lovely hotel only a 3 minute walk from the train station and around 30 seconds from the main street but really quiet. Breakfast was good with a combination of continental breads, cheeses, cold meats, cereals etc but also had some hot food options such as scrambled eggs, homemade baked beans, sausage patties and bacon. Room (we had one of the renovated ones) and bathroom were very clean and spacious. Staff were very welcoming and helped us out with finding places to eat and recommended trips to do. We only had 2 nights here but could have easily stayed for more.

Convenient Location: The hotel is within walking distance of the train station and hotel also offers pickup and drop-off services. Excellent Staff: The staff is described as excellent and friendly, providing a welcoming experience. Room Amenities: The rooms are above average, fully equipped with all necessary amenities, and have balconies with local views. Breakfast Service: The breakfast is good.

Everything about this hotel is exceptional--staff was friendly and professional--the room was spotlessly clean the breakfast was the best we had on our trip to Switzerland Thank you

There was nothing about our accommodations that could have been any betterI would definitely recommend this hotel .

Super friendly and helpful staff. Quite location with an easy access to dining and entertainment. Free taxi from the train station (and it is actually a walking distance from the station anyway). Quick access to two of the ski areas (did not have a chance to test the access to the Glacier ski area due to weather conditions).