Very Organised, warm/friendly staff, good sized room, plenty of hanging room and storage, complimentary toiletries, tea/coffee facility in room, sheets/bedding/towels were crisp/clean as was room and bathroom...very clean 10/10, quiet nights sleep, good breakfast options and bar/club available too

A little tlc in shower, could do with hand rail for hand towel (hook on back of door for bath towel was fine), whilst sheets were crisp & clean, they need to be a little bigger to fit mattress as they kept coming away during the night.

This was exactly what I was looking for - a clean, efficient room to stay in whilst I was at a conference. Leslie (member of staff) was particularly welcoming but all of the staff served you with a smile. Leslie is the chef and her food was impeccable - I’ve included photos of the medium breakfast (a bargain £5) and the massive burger I had in the evening, which was £8 I think. The rooms are above a lively pub (even on weekdays) but you don’t hear the noise from downstairs at all. The location is perfect, there is a bus stop right over the road and the X21 service takes you either into Birmingham, the hospital or the Uni (which is where the conference was, so perfect for me) - a day ticket is £4. There is on street parking if the car park is full - it usually emptied in the evening and I was able to move my car into it no problem.

The bathroom light was a tiny niggle in that it was a motion sensor one so sometimes during my shower it would go dark until I waved my arms about, but it was a minor annoyance really - no harm done!

Very friendly and helpful staff. Ideal location for our purposes. Room was beautifully quiet. Free Parking. Local shops very handy. Bar on site. Bus-stop immediately outside. Delicious food, freshly cooked to perfection. Affordable prices.

Tiny bathroom. Slight plumbing problem/ leak in bathroom caused strong smell of damp on arrival (room 22). Breakfast was late both mornings (but excellent when arrived)

lovely polite/efficient/courteous staff,nothing too much trouble.Snooker tables,beautiful,clientele,salt of Brumagem’ . Breakfasts,the best I’ve ever had( I’m a musician,world travelled). I was there with my son,his wife,my Grandaughter, he is Jim Mc Allister(Sinatra/Soul music). he played a function at the Avenue before,loved it. This time his gig was at the ‘Harborne Social Club( Serpentine?). Thanks to all the staff for such a wonderful stay,will highly recommend to all family&friends.Btw,my name is George Mc Allister, musician, ex ‘The Fortunes’ and ‘The Rockin’ Berries’. so happy to be back in my old town( I lived in Weoley Castle). Happy days,and memories. Thank you so much. X 🎶🎹❤️

only thing,(things), a coat of paint and,tidy the carpets,especially the entrance part? Didn’t really bother us though,we were really comfortable there. Kindest Regards. George.

The room was a good size, facilities were good, toiletries provided, good amount of plug sockets, little desk in the room good for getting ready or leaving snacks and drinks and tv, shops across the road and a bar downstairs

It's a little out of the way but I'd stay again, it's not a premium hotel and my expectations weren't high but I was happy with it

The room was reasonably small but had everything we needed and was very clean and comfortable. The staff were really friendly. There is a bar downstairs and breakfast was available in the morning, we didn’t visit the bar or have breakfast at the property but good to know that those facilities were available had we needed them. Great value for money and great location. Perfect for what we needed.

I stayed here for over 2 weeks during the games. for what I paid it was excellent. Little tatty and tired in places but great location, parking and the best staff you could ask for. would definitely come back

Breakfast a little hit and miss. Excellent value but one day took a while when so busy and another day finished bit earlier than advertised

Very pleasant place to stay Room was good, Shower good lots of hot water, downstairs was a working men's type club nice bar with cheap good drinks Evening meal was well priced good choice and large portions Car park was full on week days by the time I got their but plenty of street safe parking

Shower room was very small but their was only me in the room

the room had everything you needed. well presented and essentials provided.

needs a little work doing. the ceiling had leak marks which would just of needed a lick of paint, rips in the carpets and the shower head rail was moving. silicone needs to re doing as it was a little black. otherwise clean.

amazing, really lovely stay and staff. Will most definitely stay again in the very near future. have recommend to many. very warm and cosy.

nothing.. really lovely stay and staff. Will most definitely stay again in the very near future. have recommend to many. very warm and cosy.