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+1-833-728-2041907 reviews
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$300Heath Lane, Chester, CH66 7NS, United Kingdom
Reservations:
+1-833-728-2041907 reviews
1/44
Restaurant
Free Private Parking
Free wifi
Room service
Spa tub
Kid-friendly buffet
Bar
Sun deck
Welcome to Brook Hall Hotel, a charming 3-star hotel nestled in the beautiful city of Chester, United Kingdom. Located just 7.7mi from the city center, this cozy hotel offers a peaceful retreat for travelers seeking a relaxing getaway. The hotel's address on Heath Lane provides a tranquil setting for guests to unwind and enjoy their stay.
With 907 reviews from satisfied guests, Brook Hall Hotel is a popular choice among visitors to Chester. The hotel boasts a range of amenities, including free Wi-Fi, a spa tub, a golf course, and a kid-friendly buffet. Guests can also take advantage of the free private parking, making it convenient for those traveling by car. The 24-hour front desk, room service, and on-site restaurant ensure that guests have everything they need for a comfortable stay.
In addition to its convenient location and impressive amenities, Brook Hall Hotel offers a range of entertainment options for guests to enjoy, including live music performances and a bar. Whether you're looking to explore the picturesque gardens, relax on the sun deck, or simply unwind in the comfort of your room, this hotel has something for everyone. Book your stay at Brook Hall Hotel for a delightful getaway in Chester.
Brook Hall Hotel warmly welcomes furry companions, as pets are allowed to stay with guests during their visit. Charges may apply for bringing along your four-legged friends, ensuring a hassle-free experience for pet owners. With a beautiful location and pet-friendly policies, the hotel is an excellent choice for those looking to enjoy a getaway with their beloved pets by their side.
Indulge in a culinary journey at Restaurant #1 located on-site at Brook Hall Hotel. Offering a variety of ambiances including Family-Friendly, Traditional, Modern, and Romantic, guests can enjoy a delightful dining experience tailored to their preferences. The restaurant serves up a delectable fusion of British and French cuisines, providing a diverse menu to cater to different tastes. Whether you're seeking a cozy family lunch or a romantic dinner for two, Restaurant #1 offers a charming setting for an enjoyable meal.
When it comes to payment options, Brook Hall Hotel ensures convenience for its guests by accepting various methods of payment. In addition to cash, the hotel welcomes transactions via Mastercard, Visa, Maestro, and Solo cards. With a range of payment options available, guests can choose the method that best suits their preferences, making their stay at Brook Hall Hotel as seamless and stress-free as possible.
Closest airports
Liverpool Airport
5.6miHawarden
7.9miManchester Airport
28.9miBlackpool Airport
33.3miRestaurant
Free Private Parking
Free wifi
Room service
Spa tub
Kid-friendly buffet
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Garden view
Elevator
Picnic area
Garden
View
Upper floors accessible by elevator
Free toiletries
Bathtub
Show 6 photos
Superior Suite, No Pets
Spa tub
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
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2 Beds
Spa tub
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
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Superior 1 King Bed Suite, No Pets
Spa tub
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
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Show 4 photos
Executive Suite, No Pets
Spa tub
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
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Show 4 photos
Family Superior, No Pets
Spa tub
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
+
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Show 4 photos
No Pets
Spa tub
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
+
More details
8.2
907 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Romy
8.2
August 2024
Loved the homely feel of the place the lovely grounds & the nice touch of giving us a bone for our dog who was also made welcome. We didn't get the chance to sample the food but the menu looked good. The bed was very comfy too. We would happily go back for a longer stay & will recommend Brook Hall to other family & friends visiting the area
The tv aerial was faulty so picture & sound was distorted & shampoo & conditioner was placed for shower users & difficult to reach when having a bath. Also not keen on the wooden stirrer sticks rather than teaspoons for the tea & coffee in the room.
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Skeena
8.2
August 2024
Peaceful location,,spacious hotel and grounds, good sized clean rooms, lovely bathroom with jucuzzi bath...friendly staff. .After complaining about Tv not working , we did get offered ground floor room with TV and adjoining lounge area., There are...lots of comfy seating areas around hotel, also bar and games room, ... .Good breakfast, with buffet and table served cooked breakfast. Good value hotel
Hotel a bit far out from anywhere..Tv in room wasn't working properly, we did get offered another smaller bedroom with working TV ..this room had .. large adjoining sitting room with another larger tv , but sadly again this tv at times wasnt clear, .. Room bit outdated, and carpet not as clean as the upstairs room.
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Keelie
9.1
July 2024
Beautiful property, jacuzzi bath was lovely! We stayed while there was a wedding on (we didn’t know) but it didn’t bother us too much as we had the games room to ourselves and it had music, pool table, darts and chess, table tennis, also a lovely little reading area, towards the end of the night we was so full up after a meal at the restaurant and drinks at the bar that we fell asleep and the noise didn’t bother us at all, slept through it! The bed was super comfy! And Eddie behind the bar was super lovely and helpful, breckfast in the morning.. the poached eggs! Wow gorgeous! And the Shef on the morning was full of smiles and happy to help, we would be super happy to come back and stay! Also the big cookie on arrival was a nice touch, and hot chocolate/ tea / coffee and glass bottles of water in the room.
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Angela
8.2
November 2023
We have stayed at this hotel several times before when travelling to the Birkenhead ferry port. The hotel is homely, comfortable, welcoming and the rooms spotlessly clean. The toiletries in the bathroom were nice and the room had ironing board, iron, hairdryer, tea and coffee making facilities and we wanted for nothing during our stay. The bed was superbly comfortable and we had a great nights sleep. We ate in the restaurant and the food, as always, was high quality and the presentation very good. The menu choices were so good that it was difficult to make a choice as to what to choose for our meal.
There was nothing to dislike.
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Catharine
8.2
April 2024
The location was lovely, out in the country, quiet and peaceful, yet only a few miles from where we were going. Lovely old building too. But the best thing was the staff, they were friendly and very helpful. Especially Eddie who went out of his way to look after us. He also seemed to be doing everything that night: reception, porter, maintenance, barman, waiter. Then he was doing breakfast too the next morning. He deserves to be made employee of the year! Huge thanks Eddie, you were a star ⭐
It's only a 3 star hotel, so a little bit lacking in some small things, but perfectly ok for one night. The only thing we didn't like was the weird hot water machine in the room instead of a kettle. But again Eddie came to the rescue and brought us the staff kettle from the kitchen, fair play to him!
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Sarah
8.2
March 2024
Immediately after check in a guy called Eddie appeared, offered to take our bags up, see us to our room. He was the most efficient member of staff I have met, throughout a wide range hotels. Nothing was too much. Later that afternoon he was behind the downstairs bar and was similarly accommodating and super helpful; he even showed up to the pool room where we enjoyed a few rounds before dinner. He booked us a table for dinner and did frequent convivial hospitality checks, as did the other restaurant staff. Next morning, it was Eddie on breakfast duty. Again, nothing was too much and he had a constant smile. This member of staff is an absolute gem and I do hope this feedback reaches him directly.
The lady who checked us in upon our arrival was not particularly welcoming. No smile, no welcome. But as mentioned above - Eddie will make your stay fabulous and the standard of the rooms is extremely good.
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Mrs
10
November 2023
The staff were very attentive and met all our needs nothing was a bother. The grounds were perfectly, peaceful and nature friendly. I just wish I saw some wildlife. The evening meals were all made with love. The breakfast was self-service, fresh and lots of it. Not far from Cheshire oaks shopping outlet.
Some guests were a little loud and drunk while returning to their room very late at night and had a lack of respect for others. The building was just what I expected but some parts needed some TLC but it didn't spoil our time away.
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Sarah
10
February 2024
We booked an Executive Suite, however when we were taken to our room we soon realised that we were in a standard room. So my husband went & spoke to Reception and they were very nice and moved us to the right room, which was FAB! and exactly the room we should have been in. The bath was amazing. All the staff we met there were so helpful & friendly and extremely professional We are dinner there which although there was only one vegetarian option, it was still delicious!
The rooms could do with a little touch-up here and there and the lights in the jacuzzi bath didn't work but that didn't stop us having a wonderful relaxing soak
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Emma
9.1
June 2024
They've got beautiful grounds so we went for a walk after we arrived which was lovely. The bed was really comfortable. The food was gorgeous! We were welcomed really warmly and it was a lovely little getaway for us. We will definitely be coming back!
I wasn't feeling well after our evening meal, just because I'm pregnant so I had a lie down but when my partner leaves the room with the key all the electrics go off so I was left in the dark with the TV off but other than that no complaints at all.
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Samantha
8.2
September 2024
The staff were welcoming, attentive and helpful. It’s a period property, with charming feature and sympathetically decorated. The room was spacious and well appointed and the bed as very comfortable. There are large grounds and it is situated in a quiet location, sadly it was quite typical Wirral weather so didn’t get to enjoy those lovely well kept gardens,, but will absolutely be coming back and hoping for drier weather to allow us to sit out.
Attractions
Chester Zoo
5.5miPenny Lane
6.8miStrawberry Field
7miSt. Peter’s Church
7miLiverpool Cathedral
7.3miBeatles Story
7.5miRoyal Albert Dock
7.6miMetropolitan Cathedral
7.8miMersey Ferries
7.8miPier Head
7.9miCavern Club
7.9miWalker Art Gallery
8.2miImperial War Museum North
30miThe Lowry
30.3miOld Trafford
30.3miAttractions
Chester Zoo
5.5miPenny Lane
6.8miStrawberry Field
7miSt. Peter’s Church
7miLiverpool Cathedral
7.3miBeatles Story
7.5miRoyal Albert Dock
7.6miMetropolitan Cathedral
7.8miMersey Ferries
7.8miPier Head
7.9miCavern Club
7.9miWalker Art Gallery
8.2miImperial War Museum North
30miThe Lowry
30.3miOld Trafford
30.3miAirports
Liverpool Airport
5.6miHawarden
7.9miManchester Airport
28.9miBlackpool Airport
33.3miRestaurant #1
Cuisines
Ambiances
Restaurant
Free Private Parking
Free wifi
Room service
Spa tub
Kid-friendly buffet
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Garden view
Elevator
Picnic area
Garden
View
Upper floors accessible by elevator
Free toiletries
Bathtub
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Cycling
Darts
Game room
Golf course
Live music/Performance
Nightclub/DJ
Ping-pong
Pool table
Themed dinners
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Books, DVDs or music for children
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
General
Chapel/Shrine
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Fireplace
Sitting area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
BBQ facilities
Garden
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Fold-up bed
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
View
Garden view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$47 per person per day
Cot upon request
bed.cribPrice
4+ years
Extra bed upon request
$47 per person per day
The price in GBP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Mastercard,
Visa,
Maestro,
Solo,
Cash only
This property accepts cash.
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