First time staying here and would happily come again. Brilliant location not too far from the city centre and other restaurants and shops nearby. The room was stunning with a jacuzzi bath and super comfy beds, as well as mini fridge which came in helpful for the 2 days we were there.

The only let down was the breakfast which being gluten intolerant was very basic. Was told 1 choice cereal and for hot food only bacon, beans and an egg. Asked about gluten free toast and was told “no” then after I finished most my breakfast had some un-toasted gluten free bread placed on my table. So for anyone else with a gluten intolerance would suggest going elsewhere for breakfast.

Really well run traditional bed and breakfast. Very comfortable room and the whole place is obviously carefully maintained. A microwave and fridge in the room was a real bonus. The team who run the breakfast room, and I think they also do the housekeeping, are first class. It is located in a pleasant residential area only a 15 minute walk from the station and about 15 - 20 minutes walk into Chester. Nice range of cafes and restaurants in Hoole just a 5 minute walk away and there is also a handy laundromat.

Everything was excellent. It is on a main road but the windows are double glazed so it wasn’t intrusive.

everything!!! All the staff were great and very pleasant & helpful. Room was immaculate and decorated to the best of taste.We had chocolates on the pillows and Hot Chocolate as well as your usual tea & coffee. Toiletries each also left on the bed with our huge towels. Room was also cosy & warm too. Breakfast was great it was self serve but you could choose from a fry up to cereals,yogurt,fruit, pastries etc…. Only a 20mins walk into Chester if that. we walked the main route one day and by the canal into Chester the next. Also 5mins from the hotel is a high street with pubs,restaurants, take aways. Loved it here and would come again

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Ray accommodated us when we discovered that Booking.com had given us a default of March when I thought I was booking February. He gave a room similar to the one we booked. The rooms are beautifully presented and warm, with kettle and fridge provided. Complimentary tea, coffee, milk, biscuits and decent sized cups on offer. Unfortunately the biscuits and hot chocolate were not replenished with servicing. Breakfast was everything you could want. Croissants, toast, eggs, bacon, tomatoes,  cheese, sausages, baked beans, mushrooms, cereal,  juice, yogurt, and fresh fruit. Overall I would definitely come back and recommend staying here.

We discovered after arriving that my cousin had gotten a room similar to the one we originally booked but for £44 cheaper per night by booking directly with the venue, and the correct days. Ray told me not to worry about contacting booking.com to change the dates and I feel we may have been ripped off in the cost of our stay. Meals Downsides were staff did not understand request for non dairy option for milk, tea was weak and not hot enough. A request for more milk was ignored or not understood on both days.

The room was very comfortable and a good size . The bath and shower were very nice and so was the bed . It's in a very good location for chester town and also the zoo which is a 10 minute drive from it .

We had to leave early so missed the breakfast unfortunately as we had to be at the zoo by 8am for a special tour so left at 7.45am . We asked about seeing if they could do something simple for us to take with us either a sandwich or croissant but they were unable to offer anything which was a bit of a shame . But other than that it was a lovely stay and would definitely stay again and recommend to others . Hopefully we won't have to leave so early ne t time and we will be able to try the breakfast.

Very comfortable room and spotlessly clean. We stayed in a room to the rear of the building and it was very quiet which suited us. Tea and coffee facilities were available in the room, together with biscuits, crisps and a bottle of water which were much appreciated. Breakfast was a very short walk across the car park into the hotel building. Great choice and all food was great quality. Good coffee too. The location is also great as well as it only takes 15-20 to walk into Chester city centre.

The only thing we thought was that a liquid soap would have been useful in the bathroom to save us rooting through our case to find our soap on arrival when we needed to wash our hands. Everything else was fine :-)

Easy pleasant check in, shown to room 8 which was large with king size bed and 2 single ones, large tv, kettle with lots of choice of drinks, biscuits. Large bathroom with walk in shower and jacuzzi bath. Small bottles of toiletries supplied with large towels that were super soft. Room was lovely and warm. Lots of private parking, Breakfast is in the hotel just across the car park. Small but cosy, buffet style, only thing need to change is they ask how you want your eggs and brought them before we had finished our fruit/cereal, good choice and tasty especially the sausages. Staff pleasant and welcoming. Lovely and clean throughout. Excellent location for restaurants and bars and about a 15 - 20 mins walk to center. Would stay again and recommend.

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It’s well appointed. Uniquely decorated with some steam punk references and traditional tiled floors. Beautifully renovated in keeping with the age of the property but with a modern twist. Their Christmas decorations throughout the hotel and nearby Guest House were stunning and not just public areas. The lounges were comfortable and welcoming and well lit. We actually sat in the guest house lounge and chilled in comfortable Chesterfields. After a day sight seeing and shopping it was a welcome relief We stayed in room 4 at the guest house and it was immaculate Sufficient room but not vast. The bathroom and in particular the shower were just amazing. Spacious with lashings of hot water delivered at a very good pressure. I actually stayed in it about 20 minutes as the feeling of a spar shower was so good. To top it all there was so little steaming up. We had breakfast on two mornings and it could not be faulted offering a very wide range and selection of international as well as traditional food. We didn’t eat again until dinner. The staff were excellent from arrival to departure. I couldn’t recommend the hotel highly enough.

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I stayed in the annexe. I'm a smoker and as a result it annoys me that if I want a smoke I have to get dressed and go through the hotel down stairs across lobby's etc to go outside for one, I booked the annexe specifically so I didn't have to do that and I'm very glad I did. My room was absolutely lovely. I found the bed to be comfortable and had a good nights sleep. The bathroom was equally lovely, nice and clean, bright and well stocked. Bonus microwave and fridge in my room which was awesome and I made good use of them. The room was well heated and I couldn't hear noise from anyone else whilst I stayed. The breakfast in the main hotel was really nice and I appreciated the freshly cooked egg I had. Overall a lovely stay.

Upon wandering around the place on Saturday night looking for food because we missed the pizza place and the taxi driver took us who knows where, I was trying to find the vending machine in the communal area. Only to find that it was in a room that was locked and was not stocked very well. I was starving so had to improvise with some biscuits I found.

A very well presented and cosy property which was beautifully decorated for Christmas. It sort of smells like your nan’s house used to but in a good way. The room was clean with good facilities, generous tea and coffee provision and some nice snackies. The bed was very comfy too and large enough for my husband’s 6’2 frame. Breakfast is self serve which suits us and there was plenty of hot and cold choice with eggs cooked to order. The coffee is also much better than you normally get in hotels. The staff were all very friendly with us. Free parking too which is always a bonus and not too far outside of Chester to walk or it’s only £5 in a taxi to the centre. Many thanks from the Walkers 🥰