Clean with large sunlit living room and good to have a kitchen.

The beds were not comfortable and flimsy. Felt like we were sinking. Slats underneath kept moving out of the slots so we sunk. It may have been broken. Hard to tell. Cheaply made and needs to be replaced. Staff was not very helpful until they saw I was very dissatisfied and then one person on the staff stepped up to help. Everyone else acted like we were doing them a favor staying there. We asked for help with luggage for very elderly grandparents and they shrugged it off. On calls previous to this they were not responsive until after it was too late for me to cancel. They change their policies to suit their needs. Didn’t feel like a professionally run operation.

Central location. In the heart of the city. Close to restaurants, the gardens , hop on hop off tours, trams, bus stops. Very clean apartment , modern. Easy to access the building, instructions were very clear so you won't get it wrong :) Had a nice heating system. Modern bathrooms with hot water. Living room with tv - Netflix , prime, channel 4. Booked it for a family of 4. Everyone was happy with the experience. They also have an option of dropping bags at their office in case you arrive early before check in time and want to leave your baggage and visit the city. Absolutely loved the whole experience and would 10/10 recommend to families, couples.

Maybe the price could have been a little cheaper

Very spacious, extremely comfortable, well heated, well equipped, very comfortable beds, luxurious bathroom. Perfectly located to restaurants, shops and attractions. Easy transport to and from airport.

I would just suggest adding a mirror to the main bedroom.

Fantastic central location. Great communication with staff, all requests accomodated. Clean. Huge! Comfortable. Luxury. Stunning.

Provide correct amount of linen for number of guests booked - this was very quickly rectified. Supply more than one tea towel. Supply oven trays and/or foil to enable more effective cooking in the oven. Repair bottom dishwasher drawer runners - does not slide in and out, requires lifting in and out. Unsafe when full.  Remove mould from bathroom shower. Secure glass top on dining room table - VERY dangerous.  Repair fridge door as it doesn't always close/stay closed without multiple attempts.  Supply more cleaning materials - surface spray, wipes and cloths. Provide more doorstops.

Excellent location, comfy, roomy & functional appartment, totally quiet even when windows were open, so great for our group of kids & adults. Getting in worked like a clockwork, no hassle with keys, just code (got the code 3 days before and it was the same for downstairs main door and appartments' door) and customer service was always quick and friendly. Nobody cared getting up the stairs, nice view also over the rooftops. The luxurious Noble isle products in bathrooms were nice extra and bought some home, too.

The cleaning chemicals used in appartment were a bit strong, would love to have bedlinen that doesn't have any scent. But got use to it :)

The keyless entry was great. The apartment was spacious, with everything you needed and was very clean. Large bathroom with good sized walk-in shower. Great location, with bars/restaurants close by, as well as a Coop and only a short walk to the center and a matter of minutes from the Train Station.

It was a chilly day when we arrived and it would've been nice for the apartment to have been warm on arrival, heating was set at 13 degrees and felt cold, or for the gas fire to have worked, as it took a good few hours for the apartment to warm up! Although the bed was comfy, the pillows were not - they were thin, offering no support whatsoever and left me with a stiff neck! Please consider investing in some better quality pillows! Other than that, everything was great!

Loved the ease of getting into the building with the code, great location near all the attractions. The rooms where specious, nice and clean!

The only two things we would say is the wind rocked the windows so kept us up most of the night until my husband made a little fix with cardboard I know it’s an old window but maybe something to go in like a mini door stop would help massively as it banged all night long. Also good facilities but basic condiments like salt and pepper shake would be great as not something you bring for a few days break and a frying pan as we would have liked to make bacon etc.

Great area, the place was very clean , the access was without much interaction and most things were set in order. The staff is nice and quick to react, although all interaction is online. But they are doing their job great.

The floor a bit wobbly and squeeqy , the shower pressure is not the best and a taller person would have had issues enter the shower/ bathtub - but I guess that is due to being last floor ( terrace/loft) . The issues are minor, but they worth mentioning in relation to the price and what one might expect.

Very homeley property with excellent cleanliness standards. It was most definitely a home from a home. The size of the propertly was great for 2 adults and 3 children. (2 bedroom + cot) Had all the essentials you needed, if not more. We had a problem with the passcode, and the staff on the phone understood and helped straight away, resulting in a comfortable, stress free stay. Will definitely recommend and will definitely be back.

With being in a busy city, you have to expect outside noise, and with being a complex, you can hear others going into their property. (Cannot be heard once entered) but stating the obvious isnt the owners fault.

Location was perfect Apartments very modern but with character Staff were friendly Could store luggage before check in Would definitely stay again and would recommend Had all equipment needed for our break e.g kitchen, towels, toiletries, hairdryer, iron etc Full WiFi (but did need to message and ask for password) Door code - easy for all members of our group to come and go

We thought the apartments (rooms 4 and 7) were Ensuite, which they weren't, so just double check before booking. Don't go from the images. Room in apartment 7 didn't have hanging space Room in apartment 4 didn't have any mirror