During our two-day stay at the hotel in Hythe, UK, we had an experience that exceeded all our expectations. From the moment we arrived, we were warmly welcomed. The hotel’s facilities are exceptional, combining comfort and modernity. The rooms are spacious, clean, and well-decorated, creating a cozy and relaxing atmosphere. The common areas, including the lounge and restaurant, offer an inviting ambiance and high-quality services. The pool and sauna are excellent additions, providing great options for relaxation and leisure. We would like to particularly mention Shane, who works at the reception. Despite having been at the hotel for just a week, Shane demonstrated a remarkable level of attentiveness and professionalism. He was courteous, helpful, and always available to ensure our stay was as pleasant as possible. Shane’s dedication significantly contributed to the quality of our experience at the hotel. We highly recommend this hotel to anyone planning a visit to Hythe. In addition to the excellent facilities, the commitment of the staff, particularly Shane, ensures a memorable stay. We especially thank Shane for his contribution to making our visit so enjoyable.

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We have stayed here many times over the years and always enjoyed it. The rooms are comfortable, in a good location and reasonably priced. We were upgraded to a sea view room which was nice. Most of the hotel is very glamorous.

Check in isn't until 4pm and no guarantee until 5. But check out is 11am. The bar area is not fitting for the rest of the hotel. It is brightly lit of an evening, badly decorated (mismatched style) and has the TV on the wall playing soaps. Not what I wanted for my wedding anniversary. It had scrapes along the back wall. I assume where a sofa was previously. It needs a lick of (different) paint and a dimmer switch! The champagne bar is beautiful but wasn't open. Luckily we found the Waterfront bar and restaurant down the road which had a jazz singer on.

We had a warm greeting on arrival. The overall decor and feel was pleasing. We stayed in a suit which was clean and fresh, an excellent size and well fitted with a large bed, sofa, desk, wardrobe and tv. In the bathroom, there was a bath and a large walk-in shower. As a nice touch, bath robes and slippers were provided and complimentary items in the fridge. I was unable to work out how to use the pug in the sink, I reported it to reception, and by the time I had got to my room, there was a maintenance man who was able to help me. Excellent service. The breakfast the next day was to a high standard, and the items were regularly topped up or changed for fresh whilst we were there. We did not eat an even meal in the restaurant but chose to have room service, which was prompt, so our food had not gone cold. We used the spa, the pool water was warm, and the hot tub was very warm, just what we needed as was the sauna. Towels were provided, and so was a locker padlock and bags for wet swimming clothes. However, the spin dryer did an excellent job, virtually drying them completely.

There are only two issues for us. Firstly, the bath robes provided were too small for our bodies. However, I'm sure if I had highlighted this at the time, they would have found a solution based on the good experience we had already had. Secondly, I think some of the food prices were higher than I have paid elsewhere for similar. That said, the food we did eat was lovely.

It's always a pleasure to stay at the Hythe Imperial. For my birthday I indulged in a short break and really enjoyed myself. As always both staff and facilities are excellent and everything is clean and well maintained. Lovely place for a short break and a bit of luxury.

I did find on this visit it was a little noisy at night, as people were regularly coming and going outside my door. This wouldn't normally bother me, but when it's early in the morning and your room is next to a store room in constant use by staff, the constant door slamming and staff going backwards and forwards did get a little frustrating.

Nice selection of hot items. Would have like fried eggs in the buffet, rather than scrambled eggs. Food was tasty.

Breakfast buffet was presented in dishes with loose lids, which had to be removed, so had to put my plate down each time to add an item. If busy this would be a problem. Roll-top dishes would solve this. Very limited selection of cheese (just a few slices) & same for ham. Expected a better choice for hotel of this size. Croissants were not fresh, as quite tough.

The view from the hotel is beautiful,the sea view is always a must but then the view of the gardens is very pleasant, The staff are very pleasant,especially the reception staff,so friendly and nothing is ever too much to ask for. Our cleaner was very helpful too. We ate in the bar and very much enjoyed our food, the spa massage was lovely Hollie is very good. We will visit again as it is so relaxing and the bed is very comfortable.

The champagne bar only being open from nearer the weekend. A sachet of hot chocolate in your room would be nice too. A book of advertising local places to visit would be nice. Maybe a half-board package too

It was by the sea and conveniently located with a big car park. The room was spacious and clean. The staff were helpful and attentive. Timings for breakfast were good. Bathroom was lovely and big. Bed was nice and comfy. It was easy to find.

I had emailed booking.com as my Mum passed and therefore I wanted to change some aspects of the room. No reply. I thought the breakfast was mediocre and perhaps could have been more choice of pastries, bread and maybe a fruit salad. It was expensive for a buffet. You can't have breakfast in your room which I would have preferred as a solo traveller.

Lovely stay for a few nights, prime location. Special mention Evie (reception) who was lovely and accommodating, also helped advice on things for my partners birthday and Tom (bar), who was a delight and informative. Driving up to the hotel I was pleasantly surprised, especially for the rate I paid. Check in was quick, room was a great size (Classic Double Room), plenty of space and amenities, bed was huge. Toilet had a broken towel holder but we didn't complain as it wasn't a big deal, shower was a good pressure and had also had a waterfall shower head. Bathroom was very clean and spacious, the only thing is they only provide 1 liquid soap for both shower and sink, plus a lotion at sink - there is no other amenities e.g. shower cap, shampoo (is the same soap) etc, so if that is an issue then bring some. Free bottled water is provided each day in the room fridge. Ive read reviews saying the place is "dated" but I would say mainly the carpets? but its just the feel of the place (Old English-esq), it looks fantastic from outside and they have a large pretty garden and huge car park with outdoor seating too. There's a bar/pub inside the hotel with a tv (if that interests you) which is again, has that old English feel. The dining area looked nice but I can't comment as didn't use. The beach is literally across the road (see pic of how close it is to the back of the hotel) and there's small restaurants/pubs dotted about, walking distance. Swimming pool is a decent size (See pic), had a lot of chlorine in it but I guess there were quite a few kids about so makes sense. Didn't use the spa/gym facilities (included) so cannot really comment but the gym just looked like basic equipment from the outside. Generally I found, it was a place to switch off from the hustle and bustle (Londoner) and overall I would recommend!

Amenities but not a big deal. I guess they could upgrade slightly but I don't have much to complain about at all :)

Everything was great. Good meal in the bar with plenty of choice. We had a problem with the allocated room as it was right above the ballroom and as there was a wedding with an evening disco etc. we were concerned about the possibility of noise.We informed the staff of our concerns and they changed our room immediately. We were given another room with the same speculation that we had booked. No noise!! We would like to thank the staff for all they did. Good breakfast with plenty of choice.

Nothing to say. Everything was fine.

We loved everything about this hotel from the second we drove in to the carpark. It’s a beautiful old hotel and very imposing, the staff wee very polite and told us we had an upgrade wow the room was stunning we had a fridge with lots of little extras orange juice , chocolate and water and a tin of coke. Our bathroom was fabulous our bed was comfy although a little too high . We had a lovely view of the gardens it truly was the best room we’ve stayed in. We used the Martello bar to eat in the evenings , slightly expensive with drinks but I think they have the monopoly on local places to eat in the area as there are t that many close by. We ate and then went for a walk on the promenade, the shingle beach is 2 minutes away. We loved our stay at the Imperial and will most definitely stay again.

All positive 👍🏻