I had the most amazing stay at the Ben Nevis Hotel, and I can’t thank the staff enough for making my birthday so special. From the moment I arrived, I felt so welcomed and well taken care of. Lizzie, the receptionist, was incredibly friendly and helpful, and she made checking in a breeze. The entire team really went the extra mile to ensure I had a memorable experience. The staff arranged my room beautifully for my birthday, and I was genuinely touched by all the thoughtful touches. The housekeeper also did an excellent job in preparing everything to perfection, and it was clear that every member of the team was dedicated to making my stay as enjoyable as possible. The food at the hotel was absolutely fantastic—each meal was a delight. Whether it was breakfast to start the day or a lovely dinner to wind down, the quality and taste were consistently excellent. You can tell the kitchen team really takes pride in what they do, and it shows in every dish. Overall, my time at Ben Nevis Hotel was truly unforgettable, and I’m so grateful to everyone who made my birthday celebration so special. The warmth and kindness of the staff made me feel like I was right at home. I wholeheartedly recommend this hotel to anyone looking for a relaxing, high-quality stay!

Friendly staff, spotlessly clean. Property appears to be upgrading It will not be an overnight transformation but definitely on the right tracks. Bedroom clean and comfortable . Bed a bit firm for me but this is personal taste. Portable heater in room very adequate as possible heating trouble with radiator. Bar area very lovely decor.A modern Scottish theme. Lounge seating area very traditional , old but so comfortable and roomy. Breakfast room very roomy and comfortable. Food very good both evening and breakfast. Swimming pool very clean , warm and lovely staff. Huge , fluffy towels. If you want a corporate , cookie cutter Hotel , this is not for you . If you want a hotel owned and staffed by people who care for upgrading older buildings and gentle Scottish Themes ,this is for you . Thank You Ben Nevis Hotel for a wonderful weekend x

This isnt a criticism but people should not expect the outside of the building to be as welcoming as the inside . It will be a massive undertaking to keep the exterior build in tip top condition . I have no doubt it will be on the agenda to have everything tip top condition

Everything. Location great and ample parking. Easy check in and great staff throughout, bar man very friendly. Definitely good drinks prices, less than most hotels. Spacious and clean triple room, this was a great surprise, it had everything we needed. I called reception for an extra blanket and they brought it to our door with a smile within minutes. The best thing about our stay was the leisure facilities. Over recent years the hotel has need damaged by storms but they have maintained the pool area brilliantly! Such a warm, welcoming atmosphere. Very clean and well stocked with towels and shower gel etc. (just remember your £1 coin for the locker). And finally the whole stay was absolutely amazing for the price we paid! We will absolutely be back, maybe stay longer next time 🤩

Nothing.

The best feature about the hotel is the location absolutely beutifull surroundings. The staff where amazing well mannered plus very professional. Merissa at the check in desk was brilliant made me feel welcomed from the second we walked in the door excellent service. The room was standard clean but dated a little. Could be doing with a freshen up. The leisure place was good enjoyed the jacuzzi plus the gym had lots of equipment for its size plus a few tiles missing from the roof (refurb needed roof and mirrors) breakfast there was a massive range of food and drink. All in i would give the hotel 8/10 staff 11/10 😊

Nothing i didn't like hotel was good value for money especially where it's located.

The staff made this hotel exceptional! Every single member was absolutely brilliant. There was 23 of us carrying out the three peaks challenge. We arrived late Friday evening after a 8 hour drive from Liverpool, just as food was about to stop serving, and they catered for all 23 of us without a hint of it being too much trouble (And was great food!). They gave us a smooth check in, looked after us in the bar & allowed us to use the hotel facilities the next day whilst we waited to start our three peaks challenge. Most hotels would kick you off site straight after check out! Could not fault the staffs hospitality & kindness, It was the levels you would expect from a 5* hotel.

Price - Far to expensive for quality of the rooms / facilities. The hotel is in ok condition, but the high price tag most definitely doesn't reflect the quality of the rooms / facilities.

The staff were brilliant. The young gentleman behind the front desk was fantastic (apologies, his name escapes me), and couldn't have been more helpful whenever I had some query. The room was a single room and very comfy. It even had its own (albeit, small) bath, rather than just a shower, which was much appreciated after an epic West Highland Way trip. The breakfast was very filling, with a cooked breakfast including black pudding, haggis etc. as well as choices of pastries, cereals etc Good choice of drinks in the bar, and although I didn't eat dinner while I was there (was lucky enough to go to a friend's who lives locally), there seemed to be a good menu as well. There's use of the spa facilities as well, although I didn't partake

Nothing really. The decor is perhaps a little tired in places and could be freshened up a little bit, but it's a trivial gripe. Also, if you're on foot, it's a little bit on the outskirts of the town centre.

The breakfast was English continental bur didn't cater for vegans at all. no milk choices. Breakfast was hot and colc selection. Not a £209 a night breakfast really. staff on reception brilliant, bar staff and catering staff were very helpful. Mani maels from bar lmb shank special was very nice but no sauce/gravey

we had a superior room booking £209 per night but it was dated and budget really. similar to a best western. A bit tired and was unfortunately on the ground floor sharing a wall with the bar. we heard every bang and barrel change.

The Hotel from outside was a little disappointing, however ,the inside was quite nice, The buffet evening meal was exceptional as was the Breakfast Buffet. Bedrooms where clean & the kettle in the room was great. It was quite confusing when we where trying to order at the Bar a Pint & a meal from the menu in there for our evening meal & we where told we couldn’t order at the bar as we had paid for Bed & Breakfast.

The electric plug was near the floor, so to boil a kettle, the kettle had to go on the floor! so My friend asked for an electrical extension, this seamed to be a problem at reception, However after a couple of hours he finally got one so he could return to his room.

King size double room excellent. Really helpful and considerate staff.

Booked into single room which was quite frankly - shabby. Radiator on full blast and no means to turn off. Window opening restricted. Became a sauna. Notified night staff who were excellent. Reassigned me a large king size room which was in far better order and excellent. Advice to future bookers....ask how recently the room is refurbished. The range is considerable. From hostel level to just under 4 star hotel. I have stayed here 3 times now.

Everything was great for our family night stay over The hotel has everything you need from food drinks leisure swim and health suite , we all had diner and drinks in hotel which was faultless , there was a great selection for breakfast with a large comfortable eating area all staff were very polite , Unfortunately after recent storms the gym was closed and pool was a bit cold but we were informed the storm had damaged areas which was totally acceptable as it was out of everyone's hands

Minor things our room had complimentary water and biscuits which was perfect room 21 My parents room had no water no biscuits and a window vent broken that was allowing a massive draught into there room even with radiator on it was cold room 29 Simple fixes