The location was fantastic and the staff were lovely throughout the weekend.

The extra sleeping arrangement for our 2 children was pretty poor. They’re only 10 and it is a small double bed the sofa converts to & they were very uncomfortable and really struggled to sleep & were very achy all day after both nights. Have woken very refreshed and no aches at home today. If you advertise a family room, for the cost you charge as standard I would expect proper beds to be available in some rooms like most other basic hotels offer without similar costs.

Room was comfortable. The food was good with a reasonable choice for evening meal and a very good selection for breakfast. The staff were very friendly and helpful. When I was unable to get into the room due to faulty key card reader the staff were extremely prompt and professional in dealing with the issue.

My room (124) was close to the lift and stairs up to the first floor. The hardwood flooring meant that the noise from other guests and staff footfall and suitcase wheel noise was audible in the room. The room was quiet during the main night period (10pm to 6am) but outside of this time the noise was annoying.

Really nice location and lovely staff. Breakfast was delicious and the room was great - the air con being on during the heatwave was a huge bonus and welcome when we had come in from outside.

Only small thing was the duvet was tucked in too tight around the bed so I struggled to get in. I managed to pull out the sides but not the bottom so my feet were flattened as I slept. Luckily I was too tired from driving and work that I fell asleep quite quickly and this wasn’t too much of an issue.

The cleanliness

How I booked a double bed and was given a twin bedded room , no walk in shower as advertised not a very comfortable bed and the breakfast fresh coffee comes in a individual caffè tiar So when it’s made it’s not left long enough to filter when they push the plunge down !! Top tip let the customer plunge the coffee !! Seriously though our stay would of been a lot more enjoyable with better beds and breakfast and at £141 I did expect better to be brutally honest

Room was lovely, well decorated, furnished nicely and the bathroom was clean. The entrance and bar area were bright and attractive. The restaurant was nice and the food was good. The location was fantastic for us personally as it was near where we needed to be the following day and also because we are linked closely with another racecourse in Scotland.

Service in Restaurant was pretty slow. We had to leave relatively early so there was no option for breakfast.

Easy check in,reception staff welcoming .Restaurant food was excellent although not a lot of choice.Much improved since our last visit.Stayed after a day at the races and is a 2 minute walk away.Perfect. We booked in advance and got a fair price but checked 2 days before arrival and found the price had dropped enough to change the booking.Maybe keep an eye on the prices before you go. Would stay again.

Few issues with room but these were dealt with . It advertises Starbucks but is just a machine behind the bar.We orderd 4 hot chocolates which were not nice.

Everything was explained when we arrived, there was a large party in so we needed to get our food order in early. The restaurant staff were very friendly and helpful, the food was good both in terms of quality and quantity. Hotel was very quiet at night, made sleep easy. Bed was comfortable and the room a good size and quality.

Only issue was we booked a twin room and got a double, but not a big problem for me and my son

Quiet cozy hotel, great place to stay and relax. The breakfast was very tasty. The staff is friendly. The style of the hotel is designed in accordance with the fact that there are horse races nearby, a very beautiful interior of the lobby.

The bathroom drain was clogged with hair. It looked like they hadn't been cleaned in years. I needed a wooden nail stick snd about 20 minutes to pull out this tuft of hair on my own and only then the water in the shower began to drain.

Both Dinner and Breakfast were great, being a little remote an on site restaurant is essential and the Hotels facility provided for our needs very well, one vegatarian. The room was of a good size and while reasonably close to main roads was quiet. This proved to be an excellent stopover for our trip to North Lincolnshire.

Nothing

Lovely hotel in a quiet location, surrounded by nature and green fields:) Perfect place to rest and relax. Big, comfy rooms with plenty of space, big and comfy beds. The staff is very helpful, kind and polite. I can sincerely recommend this hotel.

It would be great to add usb sockets or some chargers and drinks & snacks in the fridge.