The staff were absolutely excellent. Every single one of them was so friendly, polite and helpful. Despite the bar being really busy and the hotel check in area being immediately next to the bar and run by the same staff, they were really helpful and checked me in efficiently whilst also keeping the flow of queuing drinkers from waiting for too long. The room was clean and comfortable and I was pleasantly surprised to find that the single room had a three quarter bed rather than a single bed. Very satisfied with how neat and clean and comfortable the room was. It was also quiet.

The en suite shower room had a bit of a stale smell coming from the toilet (I think) so it (or maybe the shower curtain) might just need extra cleaning or fixing. The bed springs felt a little bit hard but not overly so. Otherwise, everything was pretty good.

It’s very convenient , just right in front of the Hull University, several bus stops to city centre. It’s an old inn, typical English style, so room might not spacious enough but cozy. Not noisy even it’s on top of the pub. Most importantly the staff are all helpful and welcoming. I booked for 3nights but only found at very late on the day when I suppose to check in is that I’ll arrive very late at about 11pm on Sunday. I’ve got very instant response from one staff on booking message that I’ll get refund if I missed the 1st night as it’s more logical for me to stay at hotel nearby the Humberside airport. I’ve received the refund, and it’s a very good experience .

Na

The rooms are quiet, well appointed with everything needed for a good overnight stay. Staff are always friendly and helpful. Easy parking. It's right across the road from the university so ideal for visiting students at the uni or for when dropping them off. They can then pop across to meet you for breakfast, lunch or dinner. We have stayed here several times now. Always a warm, friendly welcome and very competitively priced food.

Nothing that I can think of. Although if you have trouble with stairs some of the lower numbered rooms are a longer walk and up and down some steps. The bonus to this is that the rooms are always quiet! We did get some noise from what we assume was the extractor fan in the kitchen in room 6. But it switched off at midnight.

The ensuite room was very clean on arrival with tea and coffee facilities. The friendliest member of staff was definitely Pete who greeted us cheerfully every morning as he monitored breakfast requests, he was also a mine of information on places to visit etc. The rest of the staff need more training in dealing with customers with a friendly greeting

The toilet seat was falling off and the safety handrail on the stairs was coming away from the wall. Handrail was speedily fixed by Pete the all rounder breakfast attendant

The room was adequate for the price, it was extremely clean. Some things could be improved but then the price would naturally increase. At the moment it is good value for money. Yes it could do with a refresh but for the price it is clean and liveable. The area is quiet after 11 making this an ideal location compared to the city centre.

I wasn’t keen on the mattress or pillows but I also note I didn’t feel sore after sleeping on them. I would have liked more milk on the tea tray and for this to be replenished each day. The lighting could be better in room 15 - I know lamps have been added but it’s not the same but this is a minor thing.

Great location (right across the street from the University of Hull), free parking, nice building. Fantastic breakfasts - the breakfasts were the highlight of the stay. 20% off other meals in the pub was also great. Would stay here again.

The room was quite hot, and there wasn't much ventilation. It was a long walk to the room, up and down many stairs. The property could definitely do with a refurbishment. A chair and desk in the room would have been nice.

Lovely, friendly staff. Rooms were clean and well maintained. The back door for hotel guests meant that we didn't have to go through the pub every time we went out. My gluten free dietary needs were well catered for both at breakfast and evening meals.

The radiator was constantly on the first night and made sleeping uncomfortable. I mentioned it the next morning and it was all sorted by the time we came back from our shopping trip.

Parking on site was easy and very welcome and being able to stay parked until 2359 on day of departure was REALLY helpful. Check in was quick and friendly. I had dinner at the bar - very keenly priced. Room was clean and bed was comfy - socket by the bed for charging was very convenient. Shower wasn't the most powerful but worked fine.

Facilities description included a desk - there was neither a desk or chair in my room. Would have liked an iron and board in the room but this wasn't a deal breaker.

Location was perfect for where I needed to be, as it's opposite the university. the hotel was comfortable and quiet heard no noise from the road. was offered 20% off a meal in the hotel which was good and the breakfast was lovely freshly cooked and nothing was to much trouble and the staff very friendly and helpful. Will definitely stay again.

Very creaky floorboards in the room and the corridor, we had the end room and the door banged everytime someone went through, luckily there were no late comers who woke us and it was 7am that people started moving round the hotel (presumably for work) so thankfully wasn't to early

The Staff are friendly and the food was great. The old gray mare is easy to get to with plenty of parking. The room was good and had all we needed. The bathroom had a bath with a shower over it that worked well.

The bed was lumpy and hard. The floorboards very creaky so moving round the room quietly at night was a little difficult. The music from the bar could be heard in the room but stopped at around 11.50 pm.