The room and environs were beautiful

The dinner menue was not to the standard or the rest of the hotel

The area around the Old Mill is beautiful with ponds, streams, etc. A gorgeous setting for the summer. We went in October it was still pretty but you wouldn't wish to sit outside. We had dinner at 8pm and the fire pit was not lit and we were told that they just had let it die down. If they had the fire on, it would have been warmer and a nicer atmosphere. The fire was on when we checked in at 4pm? I really thought the fire would be on in the evening. I was cold and thankfully they had blankets in the restaurant which I used whilst having dinner. The ladies toilets in the restaraunt were much warmer (I stayed there a bit to warm myself up). Food was good though. The room we had was large, clean and nicely set up. I couldn't locate a hairdryer in the room.

The fire pit not being on in the evening at the restaurant. Couldn't locate hairdryer so went to dinner with wet hair.

Beautiful hotel in lovely water gardens, it was a mill once upon a time. Gorgeous design bed- room, large & modern, with large outside furnished patio - sadly, weather was too inclement to use it. Room was very hot, so we turned the heating down and opened the window. (Unfortunately, a mosquito decided to come in and drove us mad, whining round the room when we were trying to sleep.) Great selection of teabags & nice free biscuits.

I'm allergic to feather & down bedding, so had to request staff to come & change pillows for foam ones. This request was courteously carried out.

Everything except the last two courses of the meal. The room was small as expected, but had everything we could possibly want and immaculately prepared!

The first course pate and soup were superb, dissapointingly the main , chicken Kiev was rather dry and the apple tart stone cold. The glass entrance door frame to the main bar is way too low for me as I am 6ft 4” and struck my head on it as I entered struggling with 2 cases. The warning sign is virtually invisible in low light or darkness. I was lucky not to suffer a serious injury.

Rooms and bathrooms are large and cater for all your needs. The room was very comfortable. The food at both dinner and breakfast was well cooked and presented. Very nice location and very nice gardens.

The menu for dinner on this occasion was fairly limited, most of the offerings were spicy and my wife was looking for something fairly plain as she was recovering from a stomach bug and wanted a bit more than a plain salad. We felt the menu was quite pricey for what it offered. There was a lack of attention to detail. Two bulbs were out in the bathroom, one above the wash basin, which hampered shaving.

A beautiful building in a beautiful setting with rooms that were cosy, warm, and everything we needed, plus very comfy beds and great size. Large selection on the breakfast menu and so delicious too. All the staff were lovely, friendly, welcoming, and had time for us and so helpful. Couldn't wish for more and will definitely return.

Kettle in room. Was great and fresh milk, as well as cold water in the fridge. Big selection of tea and coffee plus biscuits. Also the fab selection of toiletries. They smell divine.

Second time in the Millar's Bedroom suite, this time for 3 nights - highlight the en suite bathroom with wonderful free-standing oval bath as well as large walk in shower with powerful water jet hand held shower and overhead rain shower plus double basins! Comfy bed and nice to relax our private sitting room with dining table and mini-fridge. The breakfasts were excellent and individual requirements catered for, it was so nice to sit in the conservatory and watch the birds visiting the feeders beside the millstream. (on our previous visit in the summer we sat outside in the sunshine) Lovely ambiance in the restaurant and enjoyable evening meals, excellent drinks menu. Friendly staff. Cannot praise The Old Mill highly enough!

No complaints

Excellent facilities in bedroom and bathroom, inc Dyson air conditioner, smart radio and smart tv. Outstanding bed for comfort. Attractively converted water mill in peaceful position with large attractive gardens with millstream. Attractive and cosy bar and eating areas, including conservatory, and log fire (on large mill stone) in centre of bar area. High quality food for breakfast and dinner. Helpful friendly and efficient service by local staff. Highly recommended.

Nothing to report

The property is a quaint old mill turned pub and rooms on a lovely back part of the new forest. It has blossoming gardens of flowers and beautiful eco system river running through and is beautiful to look at as it has the old style of the building along with new modern furnishings inside. The bedrooms are well thought out with their design and furnishings/layout and have every amenity you could wish for. Parking is ample and very lovely location.

The food was lovely but slightly limited options and had run out of a few things the day we went, a larger menu option would be beneficial,

Very helpful, friendly, and knowledgeable staff. Great ambience in the public areas. The duty manager attempted to help with the dog smell in room 9, we accepted a complementary bottle of wine with our evening meal as it was not possible to move rooms and we did not want to cancel our stay.

Our room 9 was a cosy double and smelt of dogs on arrival, while the room was vacuumed again, and air freshener used the underlying aroma persisted throughout our stay. It would be good to request a room not used as pet friendly on future visits. I'm just not sure how to do this or if it is possible for all room types. The radiators were either on or off, and the thermostatic control did not appear to have any difference between 1 and 5.