Staff was very helpful and responsive to questions and concerns. The location was very central. Easy to walk to restaurants, pharmacy and convenience store.

The room was cold and we weren't able to adjust the temperature on our own, but once I brought it to the attention of the front desk staff, they came up to check the radiator system and were able to adjust it so that the room was comfortably warm. Wish there was an elevator, but they were kind enough to put us on the first floor so we only had one flight of stairs for my 90 year old mother.

Very clean,modern room layout.Nice and quiet location but still central to town. Room had everything you need for a short stay, plenty of space. Staff were most polite and cheery, the breakfast options were refreshingly different- food was fresh and cooked perfectly. Great way to start the day! Everyone was very helpful and polite, definitely somewhere I will return to when I'm next in the area. Highly recommended

We were on 2nd floor- and as someone with 2 worn out knees, I wish there was an elevator!! But other than that everything exceeded expectations!

Very central. Nice comfy room and very clean. Staff were lovely

Lack of parking. I was lucky that the pay machine wasn’t working but it would cause problems having to park elsewhere I think. The bedroom window is broken and doesn’t shut properly so it was quite noisy. And a person in a nearby room was drying their hair at 4.30am!

Great location, slightly off the main road yet walkable to the ferry terminal and shops. Big bag towels!

The door to the bathroom was very heavy and slammed shut, making a load noise. You can hear other room doors slam shut as well. The bathroom had poor ventilation, so the floors were all wet and slick after a shower. And we were in an accessible room it had a lot of accommodations in the bathroom, but the standard furniture (e.g., unit to hang clothes) was too high to be reach hangers that aren't removable) just something to note. Breakfast was OK. Most items like eggs and pancakes were cooked/heated in a microwave, which just gives a different texture. The staff work very hard to make your stay comfortable.

The hotel was easily walkable to everything we needed. Very comfortable. Really safe & secure in Oban. They froze our ice packs and gave us some ice to keep our food items cold. It didn’t have an elevator (which is typical for the older buildings) but the woman at the front desk offered to carry our suitcases 🧳 upstairs. We carried our luggage upstairs, really no problem. But after a long day of hiking, just walking up the stairs can be… slow 😆 I would definitely recommend the hotel to others. We didn’t eat breakfast there but it looked good and very mellow in the dining area

See comment above

The location was amazing, right in the city centre, super close to both the train station and ferry terminal. The staff was helpful and available especially as I checked in quite late at night. The breakfast was lovely, especially for the small price you need to pay to get it for free, they offer both hot options and a small buffet.

The only thing was the fact that our shower was leaking on the floor and made the floor slippery but apart from that everything was perfect!

Hotel was fairly near the front, the room and bathroom were spotless and the breakfast was adequate. Only downside was that our bedroom was on 3rd floor with 50 stairs to climb and as my husband is in his 80s and I am not far behind him we found the stairs rather trying. Staff were very pleasant and helpful. Will go back but a ground floor room or 1st floor please . Thank you

Just the climb to the bedroom. !!!! The breakfast was ok but we like our full Scottish when we are there n holiday, but appreciate that wasn’t possible with the size of the kitchen etc !!!!

The property is within walking distance to the center of town. It is very clean, the staff was very helpful and polite.

I booked two rooms, one for a group of 3 and another for a group of 4 (two adults, two children). The room for the group of 3 was big enough (regular bed with a rollaway bed) and a large bathroom. The room for the group of 4 was tiny. This room had the regular bed, a rollaway bed and a sofa bed. with the sofa bed open, we could not open the bathroom door the entire way. The sofa bed was also super squeaky. Luggages had to be placed under the beds.

Room was large and very comfortable. Modern style in the hotel. Clean.

Issue with the front door handle being broken and I was woken up by guests banging on the door to get in. I checked they were guests and let one couple in.(Midnight )Other guests tried to get in later but I wasn't going to keep going downstairs (two flights) to let them in.(1am )I knew from the first couple that the manager was alerted. No staff on premises at night.

The location was perfect as it was close to the train station, the ferry, the high street, plenty of restaurants around and a big Tesco nearby. The bed was very comfortable, the room very warm, clean and cozy.

One night, I`m pretty sure I locked my door but after 1 o`clock i heard my door opening. It was very windy and my window opened in the same time. Maybe it was just the wind. Luckily, i sleep like a rabbit so i jumped out of bed and locked it again. I couldn`t shut my window after that so i had to sleep with my window open :( It was a bit unpleasant but I would still stay here :)