Lovely apartment. Good location, close to the train station and parking if required. The cleaners were very nice the next morning. Nice little touches of water in the fridge and shower gels etc.Just a big shame to have caused stress by no contact. One email/phone call l to confirm all ok....would have made the difference.

The terrible lack of communication from the owners. Agreed an early check in, weeks in advance, as we were going to a wedding. To be mucked around the night before. Tried calling many, many times at different times of the day. Email bounces back. Ridiculous when you are paying £200 a night!

Brilliant location and it’s a lovely modern conversion. We loved the high-tech light switches! We were only there one night but we would happily have stayed longer! I paid extra to have an earlier check in and this was worth it for me.

The kitchen light didn’t work so it was a bit dark as there is very little natural light downstairs. I only noticed it quite late in the day and chose to deal with it. Similarly one of the built-in bedside lights didn’t work but there was a spare plug-in lamp so we just used that. These were very minor and really didn’t detract from our stay. I reported them to the host and am confident they will be fixed.

Fantastic Location & an amazing price paid. Booked last minute to find the place was ready & already cleaned to a very high standard upon arrival. Loved how well the properties design has been thought out, nothing has been missed or over looked. Everything possible was there to use & enjoy. Bed was lovely & comfortable, we slept really well. The special added extras were really appreciated - conditioning shampoo's & wall mounted sanitary disposal bags in bathroom. Tea & coffee/hot chocolate & sugar sachets in kitchen & milk pods in fridge. 2 bottles of refrigerated water & even ice in the freezer for us too! The bedding & towels were clean & fresh. We can't wait to stay here again!

Was not able to operate oven or switch it on - An idiot proof instruction card for the oven would be useful.

Had everything you need in one compact little apartment. What a great design. Liked all the modern technology. Lovely shower. Clean, very comfortable bed and duvet.

The property could be exceptional with some attention to minor detail or snags. For example our kitchen tap was hanging off and wasnt fixed down, the digital aerial for the upstairs tv has a very poor signal so we couldn’t watch tv upstairs, there was grout missing behind the bathroom sink, the velux blind was jammed shut and wouldn’t open. The reviews indicate other guests have had similar issues in the other apartments. There was some noise from the pub next door late at night but that is to be expected in a city centre.

Convenient location- short walk to railway station, shops and city centre. Clean, comfortable, good shower , lighting system. Convenient, cheap parking. Lovely apartment, well maintained inside and out . Good quality linens . Comfortable bed. Easy check in . Tea/coffee/milk/bottled water. Good facilities.

Quite noisey - pub garden at the rear of the Apartments - VERY noisey until about 11PM , still talking until 6am .( I did have the window open after midnight ) Too noisey for us but if you can sleep through anything then these are perfect Apartments. Shower - needs mould removed. Coasters - needed cleaned . All else - VERY clean and well maintained.

Nice and clean, bed was very comfortable. Air conditioning was a great help. Good location for city centre, just a few mins walk away. I left my straighteners in room and host very kindly agreed to post them back to me. Thank you.

Just a few little niggly things, which I'm only mentioning as an explanation of why I did not give an excellent rating.. I'm only 5ft 2 and I was banging my head on the slanted ceiling every time I got out of bed, I can imagine that for someone who is tall, this would be very uncomfortable. Parking situation not great, only 4 spaces available but when we arrived, other guests had parked inconsiderately and 3 cars had taken up all of the space. Not owners fault I know but it could have been made clearer before booking that parking was not 100% guaranteed as I ended up having to pay £26 to park overnight. Some of the light switches are mixed up so when you press ceiling lights, the bathroom light comes on and vice versa, not too inconvenient but was a bit of a pain.

Wanted somewhere fairly central with parking and this apartment fitted the bill perfectly. Located off the main drag so, even though there is a small pub next door, it was quiet at night. Literlly a couple of hundred yards from the Micklegate so sightseeing begins virtually on your doorstep. Really well designed apartment, just lovely with well appointed kitchen and lounge with separate bedroom and a beautiful shower room. Ultra modern lighting system. Managed to park which was at a good rate of £10 per day (NCP was I think £23 ish for the day). Everything as described was provided including toileteries. Bed was very comfortable. this lovely well placed aprtment with parking was simply perfect for our stay and would certainly book again if in the area.

Bright lights from next door property but the owners of the apartment cannot control what other properties do with their lighting.

It is so easy to book, easy to find the apartment. The owner was available when contacted. Contact less checking in, operates keyless self check-no hassle of keys handovers, everything done with very little effort. I am amazed at the service. I would definitely recommend it as accessible and located in the city. The apartment itself was amazing, immaculate when we arrived, and has everything you need. We will definitely book it again for our next visit. Thank you so much

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The location was perfect, really central to the city but enough to be quiet at night etc. Parking was available. Staff/Owner of property was exceptional. Really helpful when I rang with a general query and in contact if needed. A small hand book left with a guide of the city, guide book of the apartment (how to use the hob etc). Apartment was clean and tidy, evidently been refurbished to a high standard. Overall a lovely stay, we will be staying again.

The location of the apartment was perfect. Quiet with a private entrance. Worth the price we paid. It was beautiful inside and well maintained. Fantastic amenities. Very clean. I would recommend this property to anyone who is looking to visit York.

Stairs are not suitable for people with mobility issues. Parking is reliant on other people being courteous, other visitors parked so that passengers could not enter their vehicle I am still unsure how they managed to get out of their vehicle without damaging our car.