The bed and pillows were just right for us. We had a very comfortable night's sleep. The desk staff were very helpful and polite. The room was clean and comfortable. Breakfast afforded a lot of options even if the overall quality of the food wasn't great.

Quality of the food at breakfast could have been higher but there was plenty to choose from. We stayed there while it was half term and there were events in the city so, while the cost of the room was to bee expected (£177 for an overnight stay on a Saturday), the overall stay was perhaps not quite worth that amount.

The location to the center of York was excellent, and also restaurants were very close by if you are walking. Their were lifts in the hotel to all designated floors, and the staff were very helpful and accommodating.

Regarding the breakfast times, it was advised by the hotel that if you required a more relaxing breakfast experience, you had to be in the very tightly seated dining area before 8.00 am . Regarding the choice of breakfast items, their were no mushrooms or fried eggs on offer, but otherwise everything else was fine

From the very efficient check in and excellent staff greeting to the comfortable and clean room.

The Only sole issue during our stay, was what I consider was the Limited Breakfast choice. My wife and I always include Breakfast in our frequent nights away, however Yorks Hampton by Hilton was disappointingly limiting, something we have not experienced at rival hotel groups. No choice of Boiled, Poached or Fried Eggs. No Black Pudding, Mushrooms or Fried Bread. Really spoilt what I would have preffered to report back as Perfect.

Good location for the city centre. Comfortable room.

The breakfast was poor compared to other places we stay, that are not as expensive. The sausage are not top quality, i.e value type sausage. They had no egg option, it was scrambled egg only. The cleaning staff were quite ignorant; both mornings there were several outside the lift talking loudly9 in a foreign langauge infront of customers, which I find disrespectful, but most annoying were them using the lift before us, we were not the only ones to comment 'what happened to customers first'. No where to properly hang towels, just kn tiny button hook,vso two bath towels hung there would still be damp later in the day. We had to ask for decaf coffee, standard to offer both in most hotel rooms.

The breakfast experience wasn’t great. No where to sit and food options not replenished. Possibly the most disorganised buffet I’ve experienced. So much so we didn’t go to breakfast in the 2nd morning.

The hotel was in an excellent location for access to & from the railway station while still being only a 10-15 minute walk from the city centre & lots of main tourist areas.. The staff were super helpful & friendly, rooms were stylish, very comfy & clean with all facilities supplied. Beds were very comfy, meaning a great night's sleep. Bedside lamp was in exactly the right position, with the ideal light for reading without continually having to adjust angle. Breakfast was amazing with extensive choices available. Always plentiful & hot & the waffle maker just added that little bit more. Plenty seating areas in reception & bar too so you didn't feel confined to your room if you felt like going out later or coming back earlier.

There was nothing we disliked.

The hotel is right in the middle of the centre of York walking distance to everything. The room was lovely very clean. Even down to the toilet roll pointed in like an arrow. Staff was very friendly really happy to help. It was nice to see a waffle maker In the breakfast room.

The Breakfast room was very busy and too crowded to get to each section of food. Would Of loved to have mushrooms though. Other than that, there’s nothing we didn’t like.

Room was well proportioned and slightly bigger than I expected. Very comfortable bed. Breakfast was spot on with lots of choice and room for people to sit. Reception was bright and all staff we encountered were friendly and well informed. I mentioned on my booking that it was my birthday on check-in and was surprised with a card and a chocolate bar!

I personally prefer a firmer pillow than the feather ones provided, but this was not an issue. The sliding door for the bathroom/wardrobe was an interesting feature and was slightly stiff to use but was no real bother. The parking is off-site (NCP Tanner Row) but was validated in the hotel at a cheaper rate than advertised.

Great breakfast selection and bright dining area. Friendly staff. Clean room and spacious. Nice bathroom. Great location to train station.

Room was located over main entrance to the hotel. Not great a great view as entrance of hotel looks onto a boarded up building. As it was a mini break with my mum, I was hoping the room would of been in a better location and a better viiew from the window. I did contact hotel prior to booking and made them aware it would be my mother and I who would be staying.

loved the cleanliness of rooms and the variety of options at breakfast. Liked the air con . Location is excellent. Breakfast Excellent. Cleanliness excellent. liked the little bar & nibbles. Liked the modern clean style, TV and tea-making facilities

Quite expensive - especially as I was single occupant of room 895 euro for 4 nights Didn't like that you can't open the windows - even with Air Con I like to open a window - feels safer and like a fresh air