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2,482 reviews

citizenM San Francisco Union Square

citizenM San Francisco Union Square

72 Ellis Street, San Francisco, 94102, California, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Business center

Restaurant

Free wifi

Fitness center

Air conditioning

Soundproof rooms

24-hour front desk

Non-smoking rooms

citizenM San Francisco Union Square

Welcome to the vibrant heart of San Francisco at the citizenM San Francisco Union Square! Located at 72 Ellis Street, you're just a stone’s throw away from the lively energy of the city center, only 1mi away. Whether you're wandering through Union Square or indulging in a shopping spree, this hotel is the perfect base for your urban adventure, with a price starting from just $271 per night.

At citizenM, every guest is treated like royalty with an array of stellar amenities designed for comfort and convenience. Dive into a delightful breakfast to kickstart your day, or enjoy a meal at the in-house restaurant. Stay connected with the free Wi-Fi, pump some iron in the complimentary fitness center, and relax in soundproof rooms designed to keep the bustling city noise at bay. With 2,482 fabulous reviews cheering on the experience, you're bound to be well taken care of at this chic, modern hotel.

But that's not all! The hotel is fully equipped with a 24-hour front desk to cater to your every need, air-conditioned comfort, and even wheelchair accessibility for ease of movement. Whether you're a business traveler or on a fun getaway, citizenM offers a mix of sophistication and playfulness that’ll leave you wanting to extend your stay. Come and discover what makes this hotel a favorite among travelers!

After you've settled into your chic sanctuary, make sure to visit canteenM, the hotel's modern in-house restaurant. Here, you can indulge in an all-American culinary experience that tantalizes the taste buds. Picture a cozy yet vibrant atmosphere where the freshness of flavorful dishes meets the joy of good company. Whether you opt for a hearty breakfast, a quick lunch, or a sumptuous dinner, canteenM promises to fuel your day with delicious bites that support your adventures in the city.

Once you’ve filled your belly, it's time to explore! The prime location of citizenM puts you in touching distance of some of San Francisco's must-see attractions. Take a leisurely stroll to the iconic Union Square, where you can shop 'til you drop or savor a cup of coffee in one of the many charming cafés. Fancy a cultural distraction? The Golden Gate Park, vibrant neighborhoods like Haight-Ashbury, or the bustling Fisherman’s Wharf are all just a short ride away. With public transportation options around the corner, the city is yours to discover, and the best part is, you always have a stylish retreat waiting for you after a day of exploration.

When it's time to unwind, retreat to your own personal haven—citizenM's rooms. Featuring a unique setup that can accommodate you and your travel companion, each space is a fusion of comfort and modern design. Enjoy the sleep-enhancing soundproofing that ensures peaceful nights amidst the city's excitement. The stylish King Rooms provide a cozy atmosphere complete with plush bedding, making for blissful slumbers after a day packed with sights and sounds. So come, experience the charm of citizenM San Francisco Union Square—the perfect starting point for your endless city escapades!

Closest airports

Oakland International Airport

11mi

San Francisco International Airport

11.7mi

Buchanan Field Airport

23.7mi

Norman Y. Mineta San José International Airport

39.3mi

Sonoma County Airport

54.7mi

Most popular amenities

Business center

Restaurant

Free wifi

Fitness center

Air conditioning

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Soundproof

Rooms

King Room in citizenM San Francisco Union Square

Show 11 photos

King Room

1 King Size Bed

150 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Room Selected at Check in

More details

Guest reviews

9

2,482 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Mohammed

9.1

June 2023

everything. it was in great location. lovely room although it was not very big but had everything I needed to stay comfortably. your ability to control your room light, temperature, colour etc by ipad was empowering and make the stay great. it felt very safe as they had security guard and you would not be able to take the lift to your floor with your key, staff were friendly and helpful.

nothing

🇺🇸

Jules

9.1

May 2023

The location in San Francisco is exceptional, for a reasonable price. The staff was welcoming and helpful. And the breakfast was very good. Special mention for the room, with blinds that close completely, I have never slept so well in a city center.

The classic San Francisco weather did not allow me to take advantage of the rooftop terrace (but I'm nitpicking) (:

🇬🇧

Michael

9.1

June 2023

Good breakfast, great staff, everything in the room controlled by app on your phone or by the tablet provided in the room. Rooftop outdoor seating area Excellent location right in the heart of San Francisco with the metro system and cable cars within a very short walk of the hotel

🇦🇺

Dhen

10

September 2022

Excellent location close to the BART and historic San Francisco tram with the Westfield only steps away. CitizenM has modern interiors and an ipad in each room to control lighting/temperature. There's a lounge at the reception area which is filled with designer pieces and makes for a relaxing area to take a rest at. It also has a 24hr kitchen so if you need to leave early/late for a flight you can always grab a quick bite to eat.

Rooms are a bit small so may not be best for families/those travelling with larger parties. Best suited for singles/couples/business travelers. Not a criticism of the hotel but travelers should be aware that the Tenderloin area with a large homeless population is close by, travellers should be weary when walking about.

🇺🇸

Lash

9.1

September 2023

Because it's San Francisco, I didn't expect a big room, but because I was traveling alone, there was enough space for me. I like that I could control so much of the room. Temperature, opening and closing of the blinds. Even determining the color of the lights was up to me! The bed was very very comfortable and the room was clean. The hotel was down the street from Starbucks, so that was nice and it was in the middle of the shopping district.

My shower didn't have body wash, so if you plan on staying here you do have to bring your own soap. And out of the 3 nights I spent there, I only had to deal with 2 bugs. There shouldn't be any bugs in the room at all, but there weren't very big and they weren't spiders or roaches, so silver lining.

🇬🇧

Alice

10

July 2023

A really funky hotel, with modern, clean, quiet and spacious rooms. We were here for the beginning of our holiday and it was perfect for recovering from jet lag! The room has great amenities with climate control and even remote controlled window blinds! The staff were all very helpful. Breakfast on site was delicious and great barista made coffee.

I have no negatives about the property - just to be aware if you end up following google maps for walking directions, avoid the Tenderloin district as it is unsafe, we accidentally walked through it on the way back from the Lombard street area and felt lucky to have made it through unscathed!

🇬🇧

Leslie

9.1

July 2023

The convenience and the staff were very helpful and supportive. It was so handy being able to store our luggage there on the last day and being able to relax in the main lounge area before departing for the airport was fantastic!

There needs to be a little better storage in the rooms. We were staying for a week and there was little storage, hanging space. Bed could be a little softer, although it was ok. The room is obviously set up for the younger, more agile person. I couldn’t see an elderly person climbing into that bed and climbing over their partner to go to the toilet through the night. It was fine for us agile people though.

🇬🇧

£u2

9.1

August 2023

Location is great, 5 minute walk to Union square. Come out of the hotel turn left about two doors down is Tads Dinner, great place to eat breakfast or lunch. Come out of the hotel turn right walk to the cross roads turn left for Burger king, or turn right for the super market where you can stock up on water, soda's ans chips or the in room fridge. Great stay new fresh hotel, definitely will come back some how some day. Johnny Foleys Duelling Piano's bare is only a 10 minute walk from the hotel worth a look 9pm onwards.

exercise room is very basic but that is the case with a lot of hotels. 2 runners, two cycles, one bench and some dumbells

🇪🇸

Ana

9.1

September 2022

All the facilities in the room are automated, lights, blinds, TV, the room is small but perfect for couples traveling that you don't really spend time at the room. Bed was very comfortable. Check in is very easy and they have security 24/7

The location is in a business area, with not a lot of nightlife, restaurants close early.

🇨🇾

Dimitris

10

February 2023

I think this is my go to hotel from now on and forever! Love the interior design, love the way the hotel operates, love the rooms and the iPad functionality it almost made me not wanna leave the room! The rooms are a bit small of course but they make up for it with clever design and storage management. Overall amazing experience!

The location for the San Francisco one, is not ideal, which we didn't know when booking since we thought downtown would be the place to be. San Francisco suffers from homelessness, which is very sad to see so much suffering, and one of the biggest homeless areas is close to the hotel, which makes it a bit unsafe at night, and even though we saw a few crazy/scary things happen, nothing really happened to us. Still a 10/10 experience though

Points of Interest Around citizenM San Francisco Union Square

Attractions

Barbary Coast Trail

0.1mi

Saints Peter and Paul Church

1.1mi

San Francisco Japantown

1.3mi

Fillmore District

1.4mi

Pacific Heights

1.5mi

Grateful Dead House

2.4mi

Conservatory of Flowers

3.4mi

San Francisco Botanical Garden

3.5mi

Baker Beach

4mi

16th Avenue Tiled Steps

4.1mi

Sea Cliff

4.7mi

Golden Gate National Recreation Area

6.3mi

Berkeley

10mi

Marin County

12.5mi

Half Moon Bay

21.9mi

Restaurants

canteenM

Cuisines

  • American

Ambiances

  • Modern

Amenities of citizenM San Francisco Union Square

Business center

Restaurant

Free wifi

Fitness center

Air conditioning

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Soundproof

Stay rules - citizenM San Francisco Union Square

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - citizenM San Francisco Union Square

Are pets permitted at citizenM San Francisco Union Square?

Yes, you can stay with your pet at the Hilton San Francisco Union Square. Pets are allowed on request, and charges may apply.

When are the check-in and check-out times for citizenM San Francisco Union Square?

The established timings at citizenM San Francisco Union Square are: Check-in after 02:00 PM and check-out before 11:00 AM.

Is there parking at citizenM San Francisco Union Square?

Yes, the Hilton San Francisco Union Square offers on-site private parking at a cost of per day. No reservation is required for parking.

What are the rates at citizenM San Francisco Union Square?

Rates at citizenM San Francisco Union Square commence from $271. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

What are the room types available at citizenM San Francisco Union Square?

The hotel offers a King Room, which is a double room that can accommodate 2 adults and 1 child. Smoking is not allowed in this room. The room size is 151 sqft and it features 1 King size bed.

What are the main attractions at citizenM San Francisco Union Square?

Guests at citizenM San Francisco Union Square can spend their time at the hotel by taking advantage of the leisure amenities provided. The hotel features a fitness center where guests can exercise and stay active during their stay. Additionally, there is a business center available for guests who may need to work or attend to any professional matters.

When it comes to dining options, the hotel offers an on-site restaurant called canteenM. With its modern ambiances, guests can enjoy a pleasant dining experience. The restaurant serves American cuisine, providing guests with a taste of local flavors.

Overall, guests have the opportunity to engage in various leisure activities such as exercising at the fitness center and enjoying delicious meals at the on-site restaurant. Whether guests want to stay fit or indulge in a delightful dining experience, citizenM San Francisco Union Square offers the amenities to cater to their needs.

Can guests use a pool at citizenM San Francisco Union Square?

The Hilton San Francisco Union Square has one outdoor pool available year-round, and it is heated.

Are there restaurants located within citizenM San Francisco Union Square?

Yes, the hotel has a restaurant on site called canteenM. The restaurant offers a modern ambiance and serves American cuisine.

What methods of payment does citizenM San Francisco Union Square accept?

At citizenM San Francisco Union Square, you can conveniently pay for your stay using a variety of methods. However, it is important to note that they do not accept cash payments. Instead, you can make your payment using JCB, American Express, Discover, Mastercard, or Visa.