Location, location, location! It's right on Michigan Avenue, across the street from Grant Park, and a ten minute walk to museum alley and the lakefront. You've got a nice baguette shop right in the hotel, a great asian restaurant next, a fantastic Yolk breakfast place next to that, and the L, a Subway, a Walgreens, and two grocery stores within a five minute walk. So, lot's close by and easy access to the rest of the city activities. It's well kept, has good daily housekeeping service, desk staff, and facilities, so this place is a winner, in our book!

OK, in a perfect world it would be 6-8 blocks further north and closer to the Bean.

The location was excellent. Close enough walk to soldier field for a concert. Plenty of food options and transportation options in walking distance too. The bed was comfortable and the room was spacious and updated nicely. Great air conditioner that was almost too cold.

The amenities list valet parking, but this is limited. We had to park a few blocks away. It would be nice to know ahead of time. Unloading area by hotel on the street is also limited. There were some places where the carpet was tattered in the hallway and the towel rack in our room was taped together. Walls are also thin so every door slam is easily heard and anyone talking in the room next door will be noticeable.

I recently stayed at this hotel, and it was a fantastic experience! The location was perfect, with everything we needed within walking distance, making it incredibly convenient to explore the area. One of the highlights was the bakery and restaurant on the first floor—absolutely delicious! We ended up visiting multiple times because we couldn’t get enough of the fresh pastries and great food. The overall atmosphere was warm and inviting, adding to the positive experience. Highly recommend this place for its prime location and delightful dining options!

While everything about the property was nearly perfect, the one downside was the air conditioning unit. It was a bit buggy—if we set it too low, it would shut off completely, which meant we had to keep the room a little warmer than we preferred. It wasn’t a huge issue, but it did affect the comfort level slightly. Other than that, we had a wonderful stay!

The location is great, the hotel was clean, and we even got a continental breakfast we weren't expecting.

Only hotel parking is Valet at $52, but there was an indoor lot on Wabash less than a block away that was $32 for 24 hours.

The bed and pillow were very comfy. The view was nice, we could see Field Museum and Grant Park. The room was spacious. The location was great, super easy to get to and from the SouthShore line. Breakfast is not offered but they give you $10 credit per day you stay to go next door at Mei-Mei's for breakfast. We chose to go to Yolk (very good) and Paris Baguette next door (you get 10% off if you show your hotel card).

The tub filled with water during the shower...very slooow drain. There were a few pills and a hairclip on the floor when we came in. The channel offering on the TV was really not much. The office chair webbing was held on with staples. The furniture was very weathered. Lastly, not enough outlets near the bed.

They distributed breakfast discount vouchers for the two establishments located in the same building. I was pleasantly surprised to learn that Paris Baguette is one of them–I love their pastries! The staff was kind to receive some of my parcels and store my luggage both on check-in and check-out days. I got a corner room, which felt really spacious. Although my windows did not face the lake, I got a classic Chicago view of the street art and buildings.

The only thing I didn't like were the amenities: the shampoo made my hair oily, and I don't think it cleaned well.

We stayed here specifically to go to a game at Soldier Field and this location was within perfect walking distance of the stadium, as well as main sights like the Shedd and Field Museum. The hotel has a small pastry shop attached that's perfect for a quick snack. Staff was great and helpful.

I visited with my mother who has mobility issues and uses a wheelchair. There was no button inside or outside the hotel to open the lobby doors and I had to try to hold the door open while pushing the chair thru at the same time which was impossible. Many times another guest coming/going was there to help but not always.

Everything was perfect, from location to room to all amenities. Very clean and the staff is amazing. I had a problem with my room ac and they changed the room with one i liked it better. I will come back in the future. Bed is really comfortable, and pillows are amazing. Water is hot and its pressure is 10/10. Room was clean and no smell. Noise free and they have vending machines at every floor.

The location was great as was the price - we were attending a conference at the Hilton and this was very close and a much more affordable property for us. It was nice to have the breakfast in the morning as well as tea and coffee available all day.

While it was really nice to have a breakfast included it was mostly just prepackaged foods - it does seem like they are doing some renovations so this may be why. Our shower was a little tricky to get going. Not sure if this was just our room or a hotel wide situation.

Excellent location, right next to Grant Park with very good public transit access a short walk away. When I went, the hotel had agreements with restaurants in the building that gave discounts to guests. The staff were also very nice.

I found that noise from the street could sometimes be disruptive late at night. There were also smaller things, like the towels being thin, but otherwise there were very few things that I did not like.