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7.4

803 reviews

The Palmer House Hilton

The Palmer House Hilton

17 East Monroe Street, Chicago, 60603, Illinois, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Indoor swimming pool

Business center

Free wifi

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

The Palmer House Hilton

Welcome to The Palmer House Hilton, a charming 4-star hotel located at 17 East Monroe Street in the heart of Chicago, Illinois. This historic hotel is just 2.4mi away from the city center, offering both convenience and a peaceful retreat for your stay.

With 803 reviews, this hotel is highly recommended by previous guests who have experienced the exceptional service and amenities provided. You can start your day off right with a delicious complimentary breakfast, ensuring you're energized for all your adventures in the Windy City.

The Palmer House Hilton offers a wide range of amenities to make your stay comfortable and enjoyable. Take a refreshing dip in the indoor swimming pool, stay connected with free wifi throughout the hotel, and indulge in some well-deserved relaxation at the on-site spa (additional charges apply). Whether you're a fitness enthusiast or just looking to stay active, you can make use of the fitness center (extra charges may apply) to keep up with your workout routine.

With its prime location, exceptional service, and array of amenities, The Palmer House Hilton is the perfect choice for your stay in Chicago. Don't miss out on this unforgettable experience and book your stay today. Prices start from just $112.

Looking for a hotel that welcomes your furry friends? Look no further! The Palmer House Hilton is a pet-friendly hotel that allows pets on request. So, now you can bring your beloved companion along on your Chicago adventure. Please note that there may be charges for bringing your pets.

Take a break from exploring the city and cool off in the hotel's indoor swimming pool. This pool is available all year round and is heated, ensuring a comfortable and enjoyable swim. Whether you prefer to take a refreshing morning dip or unwind after a long day of sightseeing, the pool at The Palmer House Hilton is the perfect place to relax and rejuvenate.

Feeling hungry? The hotel offers a variety of dining options to satisfy your cravings. Lockwood Restaurant and Potters Chicago Burger Bar are both family-friendly and serve delicious American cuisine. If you're looking for a quick bite, head to Lockwood Express Grab & Go for a convenient and tasty meal. And for those looking to unwind with a drink, Lockwood Lobby Bar offers a traditional ambiance where you can sip on your favorite cocktails.

With pet-friendly policies, a refreshing swimming pool, and a range of dining options, The Palmer House Hilton has everything you need for a memorable stay in Chicago. Book your stay today and experience the exceptional service and amenities that make this hotel a top choice for travelers.

Closest airports

Chicago Midway International Airport

8.9mi

Chicago O'Hare International Airport

15.8mi

Most popular amenities

Restaurant

Indoor swimming pool

Business center

Free wifi

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Rooms

Premium Double Room in The Palmer House Hilton

Show 5 photos

Premium, 2 Double

2 Double Beds

420 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x4

+

x3

More details

Premium 2 Double Beds With 2 Baths - 1 Room includes 2 double beds 131-150 width.

One-Bedroom King Suite in The Palmer House Hilton

Show 5 photos

Suite, King, 1 Bedroom

1 King Size Bed

755 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x8

+

x5

More details

ONE BEDROOM SUITE - 1 KING BED, SEPARATE BEDROOM AND LIVING AREA/MIN 750 SF, COMP FITNESS CENTER / 42IN FLAT SCREEN HDTV

Show 5 photos

Suite Parlor, 2 Bedroom

1 King Size Bed

x8

+

x5

More details

2 Bedroom Suite With Parlor includes a king-size bed 150-183 width.

Deluxe Double Room with Two Double Beds in The Palmer House Hilton

Show 4 photos

Deluxe, 2 Double

2 Double Beds

420 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x4

+

x3

More details

Deluxe Two Double Beds

One-Bedroom King Suite with Roll-In Shower - Disability Access in The Palmer House Hilton

Show 6 photos

Suite, Accessible, 1 Bedroom

1 King Size Bed

755 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x8

+

x5

More details

Suite with Two Double Beds in The Palmer House Hilton

Show 6 photos

Suite, 2 Double

2 Double Beds

755 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

King Room in The Palmer House Hilton

Show 4 photos

King Room

1 King Size Bed

215 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

Standard Room 1 King Bed includes a king-size bed 150-183 width.

Double Room with Two Double Beds in The Palmer House Hilton

Show 5 photos

Room - 2 Double

2 Double Beds

215 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

Premium King Room in The Palmer House Hilton

Show 4 photos

Premium, King

1 King Size Bed

420 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x4

+

x3

More details

Deluxe King Room in The Palmer House Hilton

Show 4 photos

Deluxe, King

1 King Size Bed

215 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x4

+

x3

More details

Double Room in The Palmer House Hilton

Show 4 photos

Double Room

1 Double Bed

215 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x4

+

x3

More details

King Room with Bath Tub - Disability Access in The Palmer House Hilton

Show 4 photos

King Room, Accessible

1 King Size Bed

215 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x4

+

x3

More details

Guest reviews

7.4

803 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Kristin's

8.2

December 2022

We love the charm and ambiance of the Palmer House - especially at Christmastime. It’s so close to everything - walk to Millemium park or Michigan Ave or just around the corner to Millers for a late night snack. The new workout facility is top notch! Great to have a pool again too!

Well - we arrived right at 3 on a Friday and check in took over an hour. This needs some work - I’ve never experienced this and it was very frustrating (especially since we had young kids). Everyone knows historic building’s require more maintence and are typically smaller than newer hotels - it seems the rooms are in need of some updating (wallpaper coming off and the vent in our Bathroom rusty - furniture / dresser was dilapidated). The executive tower has always been a perk to have the coffee / lounge area (especially since there are no coffee makers in the room) the lounge area on the executive tower needs some love and the perks need to come back - at least coffee!

🇺🇸

Ann

8.2

August 2022

Overall, the Polar House is a very nice place to stay. The staff was extremely friendly and helpful. The location is perfect for walking to shops and restaurant. It was easy to find a taxi if you needed to get a ride somewhere. Parking was literally right across the street and the Palmer house paid for it.

The only negative I could really say regarding the hotel is that because of its age there was some paint in the hallway walking into the room that was chipping on the ceiling and in the bathroom. This would not stop me from staying again. Given that the rooms were very clean.

🇬🇧

Douglas

9.1

November 2022

Staying in this legendary hotel was an experience. The beautiful lobby/bar was always enjoyable to spend time in or walk through. The staff were friendly and helpful. We were at the hotel during the annual lighting ceremony of the huge Christmas tree which was a fun event.

The room was small, but that is understandable for an older hotel. Housekeeping service was available only upon request, which seemed for a hotel of this type. Wifi reception in the lobby was poor; I more easily connected from the lobby to the wifi from the Starbucks downstairs.

🇲🇽

Daniela

8.2

December 2022

I enjoyed the bed and the staff was very, very nice. Also, the location was outstanding.

The wallpaper was coming off the walls, the hotel was so busy that room service wasn't available. No coffee machine or kettle in the room. The cost of the hotel is expensive for what you get. The elevators were super busy and we had to leave the room 10 minutes earlier to wait for the elevator for 10 minutes.

🇺🇸

Ramonalradu

9.1

May 2022

We loved the beautiful, historic lobby, the lobby bar, and the location. The lobby bar made the best old fashioned we have ever had. Service was excellent and very friendly and helpful staff

The room, especially the bathroom, could have been a bit bigger and roomier.

🇦🇺

Bronwyn

8.2

June 2022

hotel is absolutely beautiful and very comfortable

had trouble getting enough towels. this would not stop us staying there but it was just a bit of a pain to continually request as we had 4 travellers and 2 towels

🇺🇸

Anonymous

8.2

January 2023

the property is beautiful but the cleanliness in the rooms are a different story. the little mirror attached to the bathroom wall had other people’s fingerprints and dirt on it. If they are so worried about Covid, maybe they need to train the cleaning staff to clean better. They took room service away. Starbucks was closed. They didn’t have much to offer anyone the next day. The room prices are fair if they had other things to offer. I know room service wasn’t happening due to Covid regulations but then why were the rooms dirty?

The dirty rooms, which I have pictures of. Starbucks was closed. No room service. Prices would be fair if they had more to offer. They are worried about Covid so then why was the room dirty and not cleaned to Covid standard?

🇺🇸

Frequent

10

December 2022

The Palmer House is an excellent choice for tourists and first time travelers to Chicago due to its central location and historical decor. The valet service parks your car in their secured valet only garage under the hotel - at the time we stayed there were news reports of many vehicle break-ins in public parking around the loop, so we felt much better with our car and items locked away with the valet.

Paint on the bathroom ceiling is bubbling off, the mattress is a little worn, the closest smelled musty, and the rooms are rather small. This hotel is best for tourists, not a special night to enjoy lounging in your room.

🇧🇪

Leo

8.2

September 2022

Very large and totally quiet (on interior court) executive room at floor 22 had 2 bathrooms, very practical. The grand and superb common spaces are spectacular, including some fine bronzes. Perfect location, 2 minutes to the Art Institute, aim of my trip.

Professional but unfriendly check-in. Room is anonymous, dark and sparsely and tastelessly furnished, with just one vinyl-gold (!) armchair. No sense at all of being in the mythical Palmer Hotel. The 2 bathrooms are both incredibly small, need to close the door to get to the bathtub, and without windows nor ventilation. Service is reduced to minimum. Loud fridge. Restaurant not functioning, bar is overcrowded.

🇺🇸

Craig

10

September 2023

The location is amazing. Close to everything in downtown Chicago. We walked a couple of blocks to the Art Institute on Michigan Ave. The lake front is only a couple of more blocks from there. Parking is close and convenient. The food and drinks at the bar and restaurant were excellent. You have to try the Brownies. They are scrumptious.

I can't say that there was anything that we didn't like. Everything was excellent.

Points of Interest Around The Palmer House Hilton

Attractions

Marquette Building

0.2mi

Harold Washington Library Center (Chicago Public Library)

0.3mi

Chicago Board of Trade Building

0.3mi

Chicago River

0.7mi

Chicago Pedway

0.8mi

Shedd Aquarium

1.1mi

Prairie Avenue Historic District

2mi

Chicago Chinatown

2mi

United Center

2.4mi

Chicago Loop

3.2mi

Trickery

4.6mi

Wrigley Field

4.9mi

Wrigleyville

5mi

University of Chicago

6.4mi

Jackson Park

6.9mi

Restaurants

Lockwood Restaurant

Cuisines

  • American

Ambiances

  • Family Friendly
  • Modern

Potters Chicago Burger Bar

Cuisines

  • American

Ambiances

  • Family Friendly
  • Modern

Lockwood Express Grab & Go

Cuisines

  • American

Ambiances

  • Family Friendly

Lockwood Lobby Bar

Cuisines

  • American

Ambiances

  • Traditional

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of The Palmer House Hilton

Restaurant

Indoor swimming pool

Business center

Free wifi

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Stay rules - The Palmer House Hilton

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Palmer House Hilton

Does The Palmer House Hilton have accommodations for guests with pets?

Yes, you can stay with your pet at The Palmer House Hilton. Simply make a request and there may be charges that apply.

When are the check-in and check-out times for The Palmer House Hilton?

The Palmer House Hilton offers check-in timings from 03:00 PM to 11:00 PM. Make sure to check out by 11:00 AM.

Is there parking available at The Palmer House Hilton?

Yes, the Palmer House Hilton does provide parking facilities for its guests. The parking is available on-site at a nearby location and is open to the public. Guests can park their vehicles for a fee of $52 per day. Reservations for parking are not required.

What are the rates at The Palmer House Hilton?

The Palmer House Hilton offers accommodations starting at $112. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What types of rooms does The Palmer House Hilton offer?

The Palmer House Hilton offers a variety of room types including Double Rooms with two double beds, Suites with two double beds, One-Bedroom King Suites, Deluxe King Rooms, Deluxe Double Rooms, and Premium King Rooms. All rooms are non-smoking and vary in size from 215 sqft to 753 sqft. The rooms accommodate between 2 to 4 adults, with the option for additional children. Bed sizes range from double beds to king size beds.

What are the main attractions at The Palmer House Hilton?

Guests at The Palmer House Hilton can spend their time at the hotel enjoying a range of leisure amenities. They can take a dip in the indoor swimming pool, which is available all year round and heated for comfort. For those looking to relax and unwind, the spa facilities offer massages and other treatments. Fitness enthusiasts can make use of the fitness center, and business travelers have access to a business center.

When it comes to dining options, the hotel has several restaurants on site. Lockwood Restaurant and Potters Chicago Burger Bar offer modern and family-friendly ambiances, serving American cuisine. Lockwood Express Grab & Go also offers American cuisine in a family-friendly setting. For a more traditional ambiance, guests can enjoy the Lockwood Lobby Bar.

Overall, guests have plenty of options for how to spend their time at The Palmer House Hilton, whether it be relaxing by the pool, indulging in spa treatments, or enjoying a meal at one of the hotel's restaurants.

Can guests use a pool at The Palmer House Hilton?

The hotel has an indoor pool available for guests. The pool is open all season and is heated. However, there are age restrictions, as it is for adults only.

Is there an in-house restaurant at The Palmer House Hilton?

Yes, the Palmer House Hilton has several restaurants on site. These include Lockwood Restaurant, Potters Chicago Burger Bar, Lockwood Express Grab & Go, and Lockwood Lobby Bar. These restaurants offer American cuisine and a variety of ambiances, including family-friendly and modern.

Are both cash and credit cards valid payment options at The Palmer House Hilton?

No, cash is not a valid payment option at The Palmer House Hilton. They only accept payment methods such as Diners Club, Visa, Mastercard, Discover, American Express, and JCB.