I really loved the curtains to each bunk bed! I value privacy and this was a very good surprise! I've stayed in other locations of HI USA Hostels and Chicago was a great surprise also with the shared spaces and nice breakfast! I only stayed for 1 night, but would most def come back for more.

The location was a little bit off for me, but not the hostel's fault. It's a bit weird to walk around, but I must say it was very convenient being able to walk (during the day) to the Bean and Millennium Park.

The location is great. A dorm room is definitely among the cheapest accomodations in the area and works perfectly. The dorms are more like little apartments, at least the 4 bed female dorms are. There is a little common room, 2 rooms with 4 beds each, a disabled kitchen (only microwave works) and there is a bathroom for the 8 beds, 2 sinks with mirrors (independent from bathroom). The safety measures will make you for sure feel at ease. You have to use your room key to get into the building at night. You have to use your key to operate the elevators at all times. You have to use your room key to get into your dorm and to get into the room you have your bed in. Public transportation is pretty easy to get to. There is police presence at all times, specially at night. You are where all the architecture tours will take you, literally you will walk around the hotel in some of them. Staff was very nice and accommodating. You can get blankets, extra towels and clean sheets anytime you ask for them on the check in counter. The kitchen staff was specially nice and patient with sleepy people like me. This is in the second floor, where they serve continental breakfast.

It is understandable that things can be out of service at times, but having the hot water machine break down during my stay (Nov) was not the best experience. Also, the laundry room for guests was out of service, which was pretty frustrating. Another thing that could be better is having bigger lockers as the dorm rooms certainly have enough space. Still this is just something that would be nice to have, the lockers are pretty standard hostel size.

The hostel was clean and walking distance to downtown and the train station. There was a complementary breakfast and there are lots of areas in the hostel to relax/quiet spaces to work.

The price on Booking was not the final price and tax was added on top once we were paying on arrival

The location is perfect, it was very easy for me to have access to all cta lines in about 5 minutes. With the help of the staff i was able to join the blue line train to O'hare airport on my way home at a highly reduced transport rate. The rooms are big, neat and quiet. The breakfast is memorable to the point that i didn't spend money at all on breakfast and lunch. The 24-hour kitchen helped me a great deal in preparing my local food which i travelled with for my dinner. The power and free wifi were reliable and helped me in my work while in the hostel. The breakfast hall was very good positioned as it allows one to view the trains on the purple, pink, yellow lines, etc.

Nothing except few homeless persons staying very close to the hostel, i was scared initially but that wasn't a problem. The refuse containers beside the building should be emptied on time to reduce odour, though only when one is passing there outside the hostel building. The fact of meeting people of different nationalities on daily basis makes ones stay a little scary.

This hostel is located at the Loop which is extremely convenient since all the city's major attractions are nearby at walking distance. The room I stayed in faced the elevated subway train (the "L") and you can hear trains passing by every 10 minutes which did not bother me but it may have been a nuisance to others. Free breakfast was a plus. This hostel host many events which provides an amazing community feel. When I return to Chicago, I plan to stay at this hostel again.

The shower/bathroom was shared which I do not enjoy due to lack of privacy. In the rooms there were no hooks to hang sweater or coat leading me to lay things on the windowsill.

This was my first time staying at a hostel. I really liked the cleanliness and the safety features of the building.

They don’t give a tour or how the hostel works. It was a figure it out your self. I didn’t know you needed to use the pass so activate the elevator to get to your room. I didn’t know how to get to the community kitchen or that we could store our food there. I threw my lunch away because it was in aluminum and I can’t put that into a microwave. It was until later that night that I stumbled upon the community kitchen after a nice common user of hostels showed me around. Instead of the staff.

Everything, i have been staying in this place for a fee years now and everything is perfect, location, rooms, showers, bed. Been here in every different time of the year and always happy with my overall experience. As any other hostel, guest might be noisy sometimes or take too long showers but this is out of the hostel control.

More activities during winter like they do During summer. It would be a good idea to Create a WHATSAPP or telegram group for the guests so they can connect with other guests or share rides to the airport/attractions etc…this is something i saw in other hotel and loved the idea

AMAZING location, right in the heart of downtown Chicago. I am a solo female traveler and I felt very safe. I booked a private room and it was a fraction of the price I’d have paid for a hotel in the same location. The hostel was clean and there was a free breakfast every day. There’s also a Cuban cafe/casual restaurant in the building, which honestly was one of the highlights of my stay.

A minor complaint - but it’s not a ~cute~ property. The hallways are dark and resemble a college dorm. What you’d expect for an urban hostel, but even so.

The price to stay here is so reasonable and affordable! Having a hostel in this area makes traveling to Chicago so enjoyable :) Staff was friendly, we utilized the kitchen & dining area on floor 2 which was convenient, and the breakfast was decent. The ONLY thing that impacted our stay was the temperature in our room :/ We were on floor 7, and throughout our stay it was unbearably hot. We were not able to change the temperature ourselves, the front desk tried adjusting the temperature for us but that still did not fix the issue. Also - there was only one elevator working during our stay so the wait time was much longer than anticipated. Hopefully they’re able to get that fixed soon :)

Absolutely loved the large leisure area and the breakfast room where every other minute there was a train passing. Absolutely lovely view. People were mostly nice and the location is actually great. The bed and pillows were actually very comfy and above average. 24/7 desk.

It could have been cleaner. There was a piece of gum covering the outlet by my bed, seemingly to hide a blinding green LED that was bothersome for sleeping due to its placement. Additionally, it looks like under the bed hasn't been cleaned in ages, with a thick layer of dust.