everything Good

Terrible location, there is no parking at the hotel, they open a public garage for you, you have to go out and look for the hotel, there is no indication that there is a hotel, the hotel is located on the 39th floor, it took more than 30 minutes to get there. being able to access the hotel, booking does not notify you that you have to pay $30.00 for parking, I had a trailer and in the morning I found a ticket, saying that trailers are not accepted, I would return to this hotel only if I don't have a car

Amazing view of Lake Michigan from the 40th floor of the stock exchange building. Pay extra for a lake view. The hotel is nice enough, but it's all about that view. Finding the hotel was a bit tricky, you have to go into the commercial building, they will give you access to the 39th floor where you will transfer to another lift which takes you to the hotel which is only on the 40th floor. The Blue Line train goes from O'Hare airport to La Salle right near the hotel, but be aware there are about 23 steps up to the street and no escalator or lift. If you have bags you may be better to get off at Jackson to use the lift and walk the extra blocks. The area is very commerical so there's not much open at night but there is a great bar/ restaurant just next to the building.

Because the area is quiet at night and I generally walk everywhere I didn't always feel entirely safe walking around on my own at nigh but i's just a quick cab ride if that's an issue for you.

The view and the room were great. I got engaged here :) Very helpful crew. They always were ready to help. Got all the additional essentials that I needed. They were very friendly!

It wasn't easy to get to the hotel from parking lot. Needed assistance there as it involved changing 3 elevators. The hotel management did mention that the building l wasn't intended on being a hotel. Could have appreciated better breakfast options. As I am not used to the cold, I heavily relied on breakfast and there weren't any eggs. Felt a little disappointed there but the pluses of the hotel outweigh this.:)

The hotel is on the 40th floor of this huge building. The view was amazing! The room was huge for what it was - one large king-size bed. You have to use two elevators to get up to the hotel. The first elevator goes up to 39 and then you use the elevator next to it to go from 39 to the 40th. It's not too bad. I did a walk around the neighborhood and found some great food options. They are maybe 4-5 blocks away. Not a bad walk. One of the best perks was the very secure and private parking underneath the hotel. An attendant is there 24/7 and it's easy to get in and out of.

The building is huge! It takes awhile to really find your way around the neighborhood. Venture out about 4-5 blocks and you are good. Lots of things around. You'll find that there isn't much on the same block as the hotel.

You really can’t beat the view! The room was huge and had the toilet in a separate room from the bathtub and bathroom sink, which is a nice hygienic touch. Though I could hear some street noise even so high up, I couldn’t hear a peep from the other guests, which was awesome. The continental breakfast was nice. It’s a weird hotel, occupying the 40th floor of an office building. They give you a fob key for the elevator lol. But I like weird and it was small, quiet and private with epic views. Great value for the money.

The room could use a new coat of paint. You get the feeling there haven’t been updates for a long time. Also, even though I knew going in it was kind of hard to find, it really was a bit confusing, especially at night. I wish I had clear directions of how to get there from the El train from ORD in advance.

Beautiful views,!!! very clean hotel, comfortable beds, very spacious room. We had double beds, chairs, a desk, tv, closet, mini fridge, coffee, etc. Location: close to everything in Chicago downtown. Entrance to the parking is next to the building. The hotel is on the 40th floor of the building.- views are Amazing !!! My room had big windows-top to floor- sit down on the chair and you can see Chicago downtown. At night the views are very beautiful! Their Lounge has amazing views as well. They offer coffee, water, fruits, snacks, etc. There is a lot security in the building and security guard at all times at the desk on the first floor. I highly recommend this hotel.

At the beginning A little confusión to get in and out of the hotel since the hotel is in the 40th floor of the building where are other offices which we got used to later. It is like staying at nice beautiful condo building. It is very comfortable and very quiet.

Location and room was fabulous with amazing views, could walk to most places. All staff were exceptional, friendly and helpful at the hotel, gym and in the building (reception, and engineer). We especially appreciated Ron at hotel reception who helped us as much as possible when the hot water in our bathroom just wasn’t hot enough.

Not having hot shower or bath in room. Thankyou to management and staff for consideration of this and appropriate compensation.

The location is a walkable distance to anywhere you want to be in The Loop. The train station is very proximate to the hotel which provides convenience from and to the airport. The breakfast was simple but the ambience felt really nice. Best of all, the staff: Joel, Chris, and Joana were very welcoming. They were very helpful in terms of providing us with what we needed and answering whatever questions we had about the area since it was our first time in Chicago.

The toilet was emitting a bad odor from the sewer. A complimentary drink like a small bottle of wine and a little bit of sweets would have made our stay.

The help yourself breakfast was ok. I would have appreciated real half and half for the coffee. The location was in the business/banking district. This meant most nightlife and restaurants were not in the area. There were a few nearby, however lots of places were closed on the weekend since they only catered to business establishments. We loved "the exchange" restaurant. The hotel is situated within walking distance to millennium Park, the art Institute and other attractions in that area. The best part of the hotel was the great high view of the city!

The lake views were amazing. The bed was perfectly comfortable. Everything was super clean.

There were no signs for the actual hotel. The hotel entrance and lobby was NOT easy to find. The sauna is not available to hotel guests during the weekend.