2 room suite available that could sleep 5 with small living room separate from bedroom. The HVAC system was consistent and quiet. Bed and pillows comfortable. Room and hallways overall quiet except for occasional siren. Fortunately we had an outdoor view (but at first were assigned to an atrium view which I would not have been thrilled with… strange they are the same category). Full buffet breakfast included in a huge breakfast room… featuring a variety of items plus made to order omelets. Did not get a chance to try the evening reception with free drinks, though that was a nice option too. CVS pharmacy attached to hotel(although shelves quite empty and many items locked up). Within a 10 min walk of many restaurants and the Slugger & Ali museums. 10 min drive to Churchill Downs. Building is an old department store but overall in good condition. Staff was friendly. Quickly brought up extra blankets for couch.

At check-in when discussing housekeeping (that you need to request) employee announced my room number twice loudly even with guests standing behind me. The lobby had overwhelming smell like someone dropped a bottle of cologne due to a device that was visibly diffusing this scent (and we’re not even scent-sensitive thankfully). The “4th street live” entertainment district down the block was disappointing … quite deserted maybe due to the blaring music from every direction and many places seeming short-staffed. Fridge in room was small and didn’t get very cold, with no way to adjust.

We really enjoyed the complementary free drinks during happy hour. The breakfast was exceptional. The food was really good, and the hotel offered a large variety of food to choose from. The room was listed as a king suite, and it was plenty enough room to move around in. It had a large walk-in bathroom, closets, and living area. This hotel did not disappoint, and we have stayed there twice now while visiting Louisville. Great hotel and great location to 4th St live.

Booking.com stated that the cost of the room will be $170 for the night. It ended up being $220 for the night because I wasn't expecting to pay that much for valet parking. However, this is the only way to park for the hotel since it is a 6-block walk to the nearest parking area.

The Breakfast was great! The room was comfortable and quiet.

Desk Clerks working during the time I checked in "DO NOT" know the Airport Shuttle Hours, because upon check-in, a Blonde Hair Girl with black roots, took my name and other information to schedule one formy departure. Airport Shuttle ONLY RUNS from 7AM to 7PM. PLEASE PLACE THESE TIMES ON WEBSITE AND INFORMATION PAGE/SITE. It will save alot of stress, anxiety and money, and definitely Lyfy/Uber Money.

The room (double queen) was very spacious and the beds were very comfortable. The staff were friendly and helpful and the hotel was kept clean. The breakfast buffet was very good with nice freshly made omelettes and good strong coffee available.

The shower pressure in our room wasn't up to what I normally expect in the USA. I had to fiddle with the shower head to get better pressure but it resulted in a narrow stream rather than a good spray. I didn't mention it at the time so can't say if it was just our room or the hotel. Not the hotel's fault but 4th Street isn't as lively as I was expecting either.

Centrally located next to 4th street live entertainment area. Also within walking distance of whiskey row on Main Street and the river boat. Many Places for bourbon tasting. Very comfortable and spacious hotel with good breakfast included. Also had a two drink per person reception included each day at 5pm.

Maid skipped cleaning on second day and we had to ask for the room to be cleaned while we were gone. Front desk was very receptive.

OUR ROOM WAS EXCELLENT THANKS TO JILLESA!

I WAS CELEBRATING MY 66TH BIRTHDAY A FEW FRIENDS CAME UP FOR DRINKS BEFORE WAS GETTING READY TO GO DANCING WE HAD ONLY BEEN IN THE ROOM ABOUT A HALF AN HOUR OR LESS IT WAS 1050 AND A A NIGHT MANAGER KNOCKED ON THE DOOR AND SAID THERE HAD BEEN SEVERAL COMPLAINTS WE WERE SHOCKED BECAUSE WE'VE NEVER HAD THAT HAPPEN BEFORE I'M ALWAYS COURTEOUS TO MY NEIGHBORS AND BY THE WAY HE WASNT VERY NICE!

Breakfast selections were top rate, we really enjoyed the cuisine. The suite was spacious and very comfortable, it really did not feel like a hotel room. The bed was soft and comfortable.

Getting checked in with the valet was a nightmare. We had to circle Many times and finally had to get out to ask what the secret was, we were told to wait. The only place to wait though was on the street and block traffic. Getting our car back from the valet was great and meet our expectations.

The room was so big and the beds incredible. The complimentary breakfast was fantastic. They will make you a fresh omelette! They also do a reception in the evening with free drinks. Overall it was a great stay!

The bathtub didn't drain well and there was something very slippery in the bottom and we almost fell. They came and cleaned it, so that was fixed. You must carry your key card with you. My friend and I got stuck on the elevator, we forgot our key and the button to open the door wasn't working. We had to call our friend to come push the button to open the doors. That was a bit scary.

We were so surprised at the great location. Lots of fun things to do and lots of dining options. The evening reception was such a nice way to wind down the day and getting ready for the evening. We will definitely be back.

I didn't love the shower situation. The water pressure was very weak so it was hard to wash my hair and rinse it out.

ot any fault of the hotel, but due to the issue with computers going down all over the world (on July 19th), they were handling all room reservations by hand and did not know who had reservations etc and sold out by the time we got there. They were accommodating in finding us another hotel close by for the two nights we had booked.

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