Friendly staff. The front desk staff seemed younger/less experienced, but that's not their fault. Easy check in/check out and everyone was so polite. The rooms were really clean with very comfy beds and the AC unit worked like a charm!! There is a waffle house across the street for your late night snacks, but make sure to eat at hotel in the morning bc it was awesome! It is available alot later than most places too so you don't have to wake up at 7am to eat. I think we went around 9-9:30. They had a huge variety of food and juice options. The 2 ladies serving everyone were so nice and eager to help us. One made me a cinnamon roll waffle while the other was making us fresh sausage even though we told her it wasnt necessary. We had wayyy more than enough. Definitely glad she did though! I wanted seconds but there was nowhere to put it. Best hotel breakfast experience hands down.

So many things went not as planned that trip that we couldn't do anything but laugh by the end of it. Nothing happened at the hotel or in the area that was so bad or dangerous that it's worth mentioning. We are very laid back and try to go with the flow. We embraced all the quirky moments we had and definitely won't forget our Bossier trip to see Reba. If we do come back, we would stay here again no doubt. You will be safe, comfortable, well-fed, and treated with respect.

Terrika, at the front desk was AMAZING!!! Up until our stay there, our visit to Louisiana had been difficult. She made it all better by her kindness and honest smiles. She shared a laugh and joy with us and made us a believer in Hampton Inn. We won't be staying anywhere else when we come to Shreveport. Which we do 4 or 5 times a year. Thank you, she deserves a raise. Just sayin'

Not a thing. We enjoyed the entire stay.

I enjoyed the lighting in the room and how spacious it was. I also enjoyed the spa bath.

I did not like that a lap was broken & the bathroom shelves were dusty where the towels were sitting. I also didn’t like that there was someone’s hair in the spa bathtub and I had to clean the tub with my own disinfect spray.

The lobby was inviting and homey decorated for Christmas. The parking lot was well lit. the property overall “looked” up to par.

The mattress was really worn and needed replacing. The pillows were in a similar condition and were half the sized of car normal pillow. The shower heads also need to be replaced because half the water flow came out of the bottom spigot instead of the shower head thus reducing the water substantially. When I’m choosing a hotel just to sleep at night and then keep traveling, I don’t really expect much except for a comfortable bed and a good shower. I’m not expecting a resort or super high quality. Unfortunately I didn’t feel like it met the basic standards. And the price was high for the product.

Staff was friendly and awesome. Everyone made extra sure you felt comfortable and had everything you needed. Love the southern hospitality. The staff really went out the way to take care of me when I did not have any change to wash my clothes.

There was no change machine to get quarters for the washer and dryer. None of the businesses in the area had any available quarters but the hotel staff took care of me.

No trash can in restroom. I requested 2 months in advance to have a room close to the elevator or on ground floor near check in, but we are always booked at the end of the hallway, due to arthritis it's painful to walk long distance. The shower head is too high, not able to adjust it.

Room, bed and pillows were comfortable. The breakfast was good.

Would have enjoyed the breakfast a little more, if you could serve yourself.

It was great having such a close location to the airport. We always count on Hampton for consistent quality and comfort. The pool was an added bonus.

Being so close to airport, there is a trade off with noise. I'm sure they do their best. Also, an earlier "to-go" breakfast option would be nice for early flights.

Everything was good except for notations below.

Appears the facility has been upgraded, which was good, however, the doors have been painted glossy black and the paint was coming off the doors in our room.....also, the bathroom doorknob could not be locked and had apparently been changed out with the replacement knob being smaller than the original, thus showing a doughnut of red then transitioning to black.

the owner of this properity nrrds to take these two men ( Arron and Ivory ) out for a great dinner they were terrific, i will stay agai just because of them

nodo not disturb sign for doot and none in properity thermostate inm room so light ould not sleep