The pool is heated which was a lovely surprise. The staff were very friendly, the breakfast selection was plenty. Parking was easy and up front. Beds were comfortable, water pressure was strong. TV worked well and the room was clean and spacious. The noise cancellation from other rooms was decent.

The refrigerator in the room wasn't working, the room itself was a little outdated. The neighbors next to me were up at all hours at 3:30am slamming doors and talking loudly. Also the aroma of marijuana was foul from the next room (No fault of the facility) as I believe it is a smoke free facility. The location has some road noise but was very close to a shopping center and many restaurants.

The woman who maintains the breakfast area was superb! The area was so very clean, well stocked and it was service with enthusiasm and a big smile! I sure appreciated that lady and I wish you could tell her!

The desk chair in my room looked like it was pulled from the side of a road awaiting the garbage truck. The seat was torn in many places and the back rest was rubbed down to the structure of the frame. I stood up using my computer and phone...too yucky to sit in it. Room 105 The rest of my room was superbly clean and comfortable.

Breakfast was fine/typical. Waffles good. Staff that replenished items very friendly. Beds comfortable. Quiet room.

The chair at the desk in our room was literally scratched or ripped apart: we called front desk and staff came up to see it and document it so we wouldn’t be charged for the damage. Did not apologize for its condition or offer another- so we just put it aside as it was not pleasant to sit in. Kleenex box on bathroom counter had a few tissue just stuffed into the top- perhaps from another box that was finished? I mean I do that at home but I don’t expect that to be waiting for me at a cleaned, prepared hotel room.

Having first floor room

We needed a handicap room with 2 beds. Caretakers don't sleep with the person they are caring for. Please consider this when furnishing your handicap rooms. I understand you only have one handicap room in your facilities which puts many handicap travelers in jeopardy or they have to find another facility. At least consider putting in higher toilets to help accommodate a person that cannot get the only handicap room you have.

The young lady that does breakfast, is cheering and pleasant to talk to, she makes our morning seem bright. The whole staff has always been a great staff. We are there 2 Wednesday, and 4 Wednesday of each month. We have chosen this location because of the staff and price.

Some of the rooms we have stayed in the bathrooms need some repairs. Otherwise we are happy with our rooms and we feel at comfort.

The front office staff was terrific...friendly, accommodating. I asked for a 1st floor room and they had it ready when I arrived. The bonus question above, about the price paid matching my expectations, I thought for such a rate I wouldn't be getting nearly as much as I got...can't say enough good things about the Comfort Inn!

The hotel was busy, parking was limited especially in the evening but nothing can really be done about that.

Very clean and a great breakfast. We got a great last minute price.

The heater/air conditioner was incredibly loud. It screeched and whistled every time it kicked on and woke us up all night. If we were staying for more than 1 night we would have asked for another room.

The location was wonderful. It had a lot of restaurants near . The polaris mall was a few minutes away. The zoo and water park were about 18 minutes away. The indoor pool was very nice. The breakfast had a lot of options and was very good.

I didn't like the elevator because it made it sound like it was going to break down, and it was very slow. The ice machine on the 4 floor wasn't working.

Wonderful 1 night stay! Clean clean clean! Updates needed in rooms maybe..staff so kind and friendly. Great pool also clean! Great breakfast!!! Thank you so much for a great stay!!

Our window faced I-71 very noisy..nit something you can control I understood. I will make sure when I stay again to not be on that side! Lol

I loved the complementary breakfast! The room was very clean. The staff was mostly friendly and helpful. The shower was very clean and the water pressure was great!

The lady on night shift at the front desk wasn’t very pleasant. She looked very grumpy and like she didn’t want to be there. There were a bunch of younger girls on our floor who were a little loud.