The staff were wonderful. Polite, friendly and helpful. Nothing was too much trouble. The room was spacious and luxurious. The beds were out of this world comfortable. The rooftop bar was wonderful Perfect location to access all of the tourist sites, the Nissan stadium and the Ryman theatre, which we visited to see Ed Sheeran. We walked there! Free bottles of water whenever we asked.

No room service post about 10pm! WiFI did not connect automatically and you had to connect each day (but thankfully no charge as a guest. Cafe always seemed to be closed in the day! Shower had only lukewarm water but the staff fixed it quickly.

The rooms are amazing. I love the shower, comfy bed and ipad etc. I like the coffee bar downstairs. The one in our room didn't work. The location is fabulous. Staff, except at the pool, were all amazing. They allowed a late checkout for my birthday ❤️

Everything about the rooftop experience was bad. The pool is small and in need of repair. There is not enough seating, and the wait staff is slow. Then, the food was horribly overcooked and barely edible. The Holiday Inn pool looked better, and I was paying a 5-star price. Breakfast was clearly an afterthought. There weren't that many people working so there was a long wait for bland food..

We loved our brief one night stay at The Joseph. We got into town really late that night but we're greeted and helped quickly. The staff was very professional and attentive. We used valet to park the car, the car staff was experienced with attention to detail as well. I am planning a special trip back just to experience all the hotel has to offer the next go around. Thank you for a wonderful, memorable experience.

The only thing we didn't like was that our stay wasn't longer than it was. We really enjoyed everything we were able to experience while there.

I only stayed at The Joseph for one night but it was one of the best stays I've ever had. There service was genuine and friendly, my room was much larger than expected and the best SO comfortable. Everywhere was superbly clean including the rooftop pool area which felt exclusive and cool and not at all uninviting like some 'trendy' places can. The breakfast was delicious and it's got a good location.

Hotel was beautiful and location perfect for us and price point seems to reduce the out of control, drunk kiddos!

Food was just ok. Ordered the charcuterie board from room service which was a disappointment.

The staff was very attentive and that is what you’re paying for in a nicer hotel is the customer service. The room and everything was very clean, new and nice. Comfortable pillows and beds. Nice sitting area for breakfast in your room (I wish there was another side table as it was too small for more than one breakfast tray).

Doggy relief area in the alley was very sad. Literally just a small piece of turf that my dog refused to go near because it was gross and smelly.

This is a great hotel - great location close to all the action but also quiet enough for a great nights sleep. Extremely attentive staff. Nice clean room - great restaurant and fab food. Roof top pool with loungers. Would definitely stay again!

Nothing to dislike met and rose above our expectations!

Felt the hotel was beautiful boutique hotel that could not have done more to make our stay 5 star. The pool staff was non-stop service. Really felt very special and being so close yet so far from all the high energy action was the perfect blend. A f 10 minute walk to Broadway yet like being in another world of elegance when at The Joseph

Nothing

Great location, quiet area but easy walking distance to main areas.

Not enough sun beds around pool - space taken up by private booths (that were never used) could be utilised better in my opinion.

centrally located. easy to get everywhere we wanted to go. the room was gorgeous and spacious. the bathroom was beautiful and the shower was large and had great pressure.

my only complaint, and it’s trivial, the hair dryer heating mechanism was broken.