The breakfast was really good. The staff was pretty knowledgeable about the area and offered a variety of ideas for things to do while waiting for our cruise. It's really nice that the hotel has a shuttle and takes you around.

The.only issue we had was when trying to check in, the card readers were down ( so security had to let you in your room until they could make door keys for everyone when the system finally came up) The staff worked really hard, but I truly felt bad for them. When trying to get assistance from a tech...the tech was not the friendliest to this already stressed young lady. She handled it well though. Maybe go through a different tech company or ask that they retrain or monitor their employees occasionally. So their technical support team (that particular night) was my only dislike.

Great bed - comfortable. Suite was nice & large. Room location was nice - 5th floor very quite. Breakfast was very good & had alot of selections.

Unfortunately the night manager was not able to get us a blanket. She didn't know how to get in the storeroom or who to call to get info. So my husband had to sleep without a blanket which he needs because of a medical condition. Next morning, we just asked the housekeeper on our floor for a blanket & she gave it to us immediately. The night manager needs to be trained properly.

This place has an excellent breakfast very nice facilities, fabulous bedding, Everything is great except for 2 things: . The beautiful shower does Not have strong water pressure And the clothes dryers have to go longer than one hour to get your clothes Tip if you like To do laundry on vacation like me: First choose your settings for the washing machine and then pay for it in the app because it's going to default to cold

Well, like I just said, the clothes dryers take too long And The water pressure is not strong. In addition, breakfast is a madhouse they need to get some more help because they ran out of coffee ran out of Creamer. I felt bad for the people. I guess they are understaffed. Great breakfast, though

Good location close to the airport, shittle service, clean rooms.

I travel a lot and book my hotels through booking. Unlike any other hotel they refused to print me a receipt when checking out, although I need this for our accounting. They assured me that booking.com would send me a receipt, which is obviously never the case. I like the hotel, but regret this lack of customer service and did not appreciate the sort of arrogant attitude when sending me away from the front desk, as if I was an irritating customer asking for something unusual…

Breakfast was very good. the girls were very friendly and helpful. Our luggage was lost by the airport and did not arrive until after the cruise ship left the port. The staff so took care of our luggage until we returned today. It meant the world to us that we knew it was safe. Kudos to all of you. Will recommend your hotel to others and return there when we come to Seattle again.

Nothing I can think of.

The quality of service provided and service with a smile from all we came in contact with. Every one went the extra mile to make sure each party member was special to them: from housekeeping in supplying extra towels to culinary in answering questions about the availability of certain food items. My entire group loved the experience.

Well this possibly a moot point. But wheelchairs for the elderly or informed. An example is my granddaughter was injured on the slopes in Snoqualmie: which by the way was awesome. After a visit to StAnne hospital and upon returning to the hotel we had to use the room chair as a makeshift wheel chair. I know that may seem petty. But you asked.

Good hotel staff from airport shuttle, front desk, maid service, and food preparers - very courteous and helpful. Room layout was good with separate living room, bathroom/kitchen, and bedroom. There were two large screen TVs one in the living room and another in the bedroom. Hotel located in walking distance to Angle Lake Station (light rail) which made it easy to get to downtown Seattle and not have to worry about parking. Free parking for hotel guests.

Bathroom exhaust fan was really noisy.

The room above had children that stomped around from 0530 am til 09. We did not get to our room til 1230 am. Frustrating. BUT the room was updated, very, very comfortable. The bedding and pillows were so comfortable, we fell asleep immediately. Our first stay was this comfortable so we stayed again ! This will be our layover stop. The breakfast area was clean, fresh and well stocked. The front desk was professional and polite. The transportation shuttle was kind and helpful and the van was clean and attended to as well.

The stomping above our room. We found that disheartening due to our extremely long and tiring travel day, the day before.

The location was great as it was very close to airport (but also not great because it was close to airport!) The bed was comfortable and extra pillows were available. The breakfast was pretty amazing actually. Very pleasantly surprised with the hot breakfast of scrambled eggs, cold and hot cereals, biscuits and gravy and sausage that actually had an amazing flavor.

Seemed as though walls were VERY thin. We could hear our neighbors through the walls and people walking up and down the hallway throughout the night.

super convenient and rlly easy to navigate, front desk was straightforward and friendly !

nothing, i would double check w housekeeping since we found items of previous guests under couches and in our closet, but nothing too crazy was found so this didn't disturb me.