This was one of the best hotel experiences I have ever had. The staff were incredibly, genuinely friendly and helpful at all times, going way beyond what we would usually expect. The room is large and comfortable, everything was clean, the breakfast was delicious and well presented and the hotel overall is very tastefully designed. We also enjoyed the spa treatments and tour booking. In addition to the everyday high standard of care, the staff also let us leave luggage for a longer period of time and made a room available for us to freshen up when we returned, all for no extra charge. I would not hesitate to recommend this hotel and would love to go back.

Nothing.

My recent stay at the Solaria Hotel left me quite impressed, the breakfast spread was delightful, and I appreciated the option to order from an à la carte menu. The location of this place is a stone's throw away from the Hoàn Kiếm Lake and the connecting rooms are huge! I want to give a shoutout to Eddy who went out of his way to help us arrange a reliable driver for our day trip.

The only downside I'd mention is the soundproofing. There were times when I could hear a bit more noise from the outside than I would have liked at night.

located perfectly walking distance to most things. Quiet location, no bars or motorbikes just quiet and blissful! Breakfast has a large choice of local western as well as local dishes that the staff happily explain how to eat. lots of fresh fruit and things to try. everyone is very friendly and try to help with directions, recommendations and transport. Liam was so helpful answering all my questions and booking a great trip to Ha Long Bay as well as a good tour. the Spa is also very good, had one of the best foot massage, highly recommended. would not think of staying in any other place, the beds are comfortable and nicely decorated.

everything was very good.

From the moment we walked in the door, we were treated with superior service to anywhere I've ever stayed (even places 4x the price). The staff are super professional, but still approachable, make you feel at home and like you are staying with family. The breakfast in the morning was some of the BEST food we had in Vietnam. As a vegan, it can be hard to get a good hotel breakfast, but this place is 10/10 for vegans and meat eaters alike. I can't recommend this place enough. A great location to walk to all the site and get to nice cafes & bars. The best part is the staff, Liam will go above and beyond to make sure you have the best stay. From travel advice, organising transport, helping you exchange money, he helps with everything. We also loved chatting with the other staff - thank you Narm for sharing stories on Vietnam and to the fabulous restaurant staff who showed us how to eat traditional Vietnamese cuisine. Whenever we organised transport through Solaria, the staff would walk us out, see us off and packed us a bag of water and fruit for the trip. The massages at the spa were incredible too! Oh and the bed, sheets and pillows are luxurious and super comfy!

There wasn't a single thing we didn't like!

The staff at the Solaria Hotel were absolutely wonderful, everyone was kind, helpful and friendly. The room (401) was at the front of the hotel with a french balcony overlooking the road, but as it was in the old quarter of the city this is normal. The reception area was comfortable, the dining room on floor 8 was bright and airy and breakfast had a good choice of fruit, yogurt, pastries and bread and a choice of cooked eggs. We had an evening meal after a long day out and it was exceptional, lots of menu choices, beautifully presented and very delicious. The hotel explains that whilst it is in a convenient part of the city, the views and space are not as good as the larger hotels but it makes up for that by providing excellent care and dedication and believe me that is exactly what they do. Nothing is too much trouble and all the staff go the extra mile to make your stay pleasurable.

There was nothing to dislike once you realise how difficult it can be to have rooms with views.

Everything was great! The staff were so warm and accommodating. My deepest gratitude to the Solaria team for making my first solo trip absolutely lovely and easy-going. They helped me with my tour bookings and restaurant reservations, even gave a list of recommendations of food and places to check out. It was so sweet of them to surprise me with dessert on my birthday when I got back to the hotel, the cherry on top of a special day! It actually made me tear up out of joy. The Solaria team anticipates your needs. It was so nice of them to pack snacks and water for my day tour. They also packed breakfast for me for my departure, as I left so early in the morning way before the restaurant was open for breakfast. They even included some coffee and coffee drip as souvenirs! The rooms were chic and clean. The food in Solaria restaurant was delicious, and their sky bar was great too with amazing views especially during sunset. The hotel was so conveniently located, so close to the Hoan Kiem Lake and St. Joseph Cathedral, almost everything else was within walking distance. I highly recommend staying here. You'll really get your money's worth and more. I'm definitely staying here when I go back to Hanoi! Many thanks and special mention to Eddy, Ellie, and Ryan of the Solaria staff 💌

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The staff at this hotel are amazing! We stayed 2 nights before going on a Halong Bay cruise. They were happy to store one of our bags at no extra charge until we returned (even though we were not checking back in) and then kept the rest of our bags for the afternoon so we could go out for some lunch and more sightseeing. They arranged a taxi to take us to the train station for our overnight train then, just as we were leaving, gave us some sandwiches for the journey!!! I can only remember the name of Lily who checked us in but everyone was absolutely brilliant and a credit to the hotel. The location is perfect for Hoan Kiem lake and many of the older attractions of Hanoi and the room was very comfortable

We loved everything. The only thing I would flag up to potential guests is that at the weekend the road where the Solaria is situated is closed to cars as part of the pedestrianisation around the lake so you need to be able to carry/drag your luggage a few meters from your taxi.

Everything about this hotel was brilliant. The bed was comfy, the breakfast was delicious and the sky bar was wonderful. The level of customer service however, was the best we have ever had after staying in a lot of hotels around the world. The staff could not do more for you and checked daily to see if they could do anything to improve our stay. One morning at breakfast we got talking to one of the staff who asked us where we were travelling to next. On our departure of the hotel we were then presented with helpful information printed off about our next cities. This sums up the level of service and care that they provide you at every part of your stay, it was exceptional! Thank you

Nothing

We've been blown away with the level of service in Vietnam and the Solaria hotel is no exception. Staff is so wonderful. Our arrival in the middle of the night (4.00 AM by night bus) was no problem. The receptionist was waiting for us and we felt a bit bad waking him up at that hour but were glad to get into our beds. From start to finish, service was perfect. Breakfast was very nice as well and offers both Vietnamese and western options. The dishes could be a bit further perfected, but you can tell a huge effort is being made. The beds were nice and soft. Location is at the edge of the old quarter, so silent enough for a good night sleep but close to nice eateries and sightseeing.

The tub is a bit small and the wifi was not working when we were there. It didn't bother us as we had bought a Vietnamese SIM at the airport that we were using. For about USD15 your get 30 days of unlimited data and it's fast enough to Netflix with, depending on where you are.

We were warmly greeted on arrival with a tasty drink and cool towel. The room was really beautiful with lovely art and soothing colors. The bedroom was spacious, cool and comfortable. The staff was super friendly and Ryan was a delight to work with. He helped with setting up some activities. It was a pleasure to return to the hotel after a day exploring Hanoi. Everyone was friendly and helpful. The dining area for breakfast was elegant and tastefully decorated. The food was delicious and plentiful. We really enjoyed the cheerful mornings and food. We had a relaxing and delicious dinner at the restaurant. Rose petals on the table, it was quite elegant.