It’s a new hotel, the staff is putting a lot of effort on making the experience as nice as possible which we appreciated immensely. The location is perfect, in a beautiful street right in between the old quarter and French quarter. While there are some things to improve finalise, I would recommend it if you are spending a couple of days in Hanoi.

The experience varies significantly depending on the room. There are some beautiful big ones in the upper floors, while the junior suites in the lower floor can feel a bit too small with low ceilings and small amenities. I would recommend paying a bit extra for the larger rooms.

The is an amazing boutique hotel in a prime location The staff are super amazing, they will do everything for your comfort I arrived 8 am and they check me in immediately ❤️ Next day I booked the suite and I got an upgrade to the royal suite for free ❤️ This will be my favorite hotel in Hanoi ❤️ Special thanks to the manager for great hospitality and kindness ✌️

Nothing to complain all perfect and super comfy

Staff is extraordinary. They are so polite and helped us about everthing. Restaurant suggestion was so good. They artanged early morning taxi for a very fair price and they offered a complimantary breakfast. Breakfast was at their sister hotel İmperial whis is 30-40 meter away and it was such a good breakfast. Also while keaving they gave ıs presents which was so kind.

Nothing

L’Signature Hotel in Hanoi is stunning. We stayed there for three nights. The hotel is in a great location so that the Old Quater can be easily explored on foot. The Hotel amenities are very nice and you can enjoy the rich breakfast above the rooftops of Hanoi. We had a wonderful stay and the staff is really great. They all were very friendly and helped us with things like booking transportation or handling the luggage. After checking out, we were allowed to leave our luggage at the hotel for another day as we were going to Halong for one night. When we picked up our luggage, we were also given recommendations for our further trip through Vietnam. We really felt at home during our stay. We can highly recommend the Hotel and would definitely come back. Many thanks to Mr. Nguyen and his team for the great time.

- from the moment we entered until the moment we checked out of the hotel we have received amazing service, kindness and attention from the entire staff - rooms are spacious, cleaned up meticulously and newly furnished with high quality furniture - big bathroom, with shower and bathtub and all amenities - comfortable beds - location, location - we enjoyed late afternoon and evenings on the rooftop terrace with beautiful views. All in all 10/10, and extra thanks to the hotel manager, mr Leo Nguyen for going above and beyond to make our stay pleasant and worth of our return to this little gem in the old town of Hanoi.

- if the breakfast would be little bit improved in consistency in terms of providing freshly baked pastries 🥐 , I would give extra half point to the review :)

My wife and I recently stayed at L’Signature Hotel for 5 nights as part of our honeymoon trip around Vietnam. We can safely say that we would recommend this hotel to any tourists visiting Hanoi. Firstly, the location of the hotel is amazing. It is located right next to the Hoàn Kiếm Lake (less than 1 minute walk) and very close to the Old Quarter (less than 5 minutes walk). Most popular Hanoi food places (for Pho, Banh Mi, egg coffee, bun cha, etc) that we wanted to visit were all less than a 15 minute walk away, some just on the same street or round corner. The staff at L’Signature are all extremely helpful and attentive. From the moment we checked in, it felt like the staff knew us personally and wanted to make sure that we got the best out of our trip to Hanoi. Leo in particular very kindly offered recommendations and advice for our stay here (and onwards trip to Hoi An). There were several members of staff we got know well and they were just genuinely friendly and so great. The facilities are great at the hotel. In particular, the rooftop bar is a hidden gem which has amazing views over the nearby lake on an evening. In the morning, breakfast is a good spread and also offers pho and eggs cooked to preference. Every day during breakfast staff would come up to the table to say hello and ask if we needed any recommendations or help with planning the day ahead, which was so nice. We were very happy with the room we stayed in, which was very clean, spacious and modern. The cleaners did a brilliant job each day. We were surprised by how effective and quiet the AC was in the room (especially comparing this to other hotels with older units!) - important given the 38+ degree heat in Hanoi when we visited. L’Signature staff went above and beyond throughout our stay, including offering to keep our suitcases safe for an extra day beyond our stay while we travelled to Ha Long Bay for a one night cruise.

We had no complaints during our stay.

The staff were very friendly and helpful. Always had a smile. They arranged some excellent day trips for us. The location is right in the middle of everything, and pretty easy to walk anywhere.

Our room was nice, but it should probably have been described as a superior room rather than a junior suite with a balcony. There was a bigger window than the standard room, with a nicer view, but there was no balcony to go out on. The room was also not much bigger than the standard room, with no sofa. It felt a little bit cramped, but then space is at a premium in general in Hanoi. So we were happy in the room, but we're expecting something more from the booking description. The general area around the hotel is very lively, which is great, but can also be quite noisy. Most of the time it was fine, but on Saturday night we didn't get much sleep due to a massive street party happening a few streets away. Not sure there's anything the hotel could do about this.

The highlight of this hotel is undoubtedly the exceptional staff, closely followed by its prime location. Right after booking, the team reached out with a detailed list of tours and attractions and even helped us arrange an outstanding Ha Long Bay tour. Throughout our stay, the staff remembered our names, anticipated our travel plans, and offered consistently attentive support. The location is ideal—situated in the charming Old Quarter yet removed from the busier, more chaotic areas. Everything we wanted to explore was within easy walking distance, making it the perfect base for sightseeing.

Very convenient location and exceptional customer service. Very spacious room, comfortable bed. We have booked a Halong Bay tour via the hotel and everything was handled flawlessly. Upon returning from the tour to the hotel, we were not staying for another night, and still had a few hours to spend prior to going to the airport. The hotel staff has offered a discounted transportation to the airport, kept our luggage while we went out to the Old Quarter for a farewell lunch, and even offered a free of charge room so we could take a shower (we didn't take an advantage of this due to time constrain). They have opened only a few months ago and were still working on finishing the sky bar, pool and spa. We were not bothered by any construction noice and haven't had any inconvenience. Upon finishing all facilities, it is going to be an exceptional value place to stay in Hanoi's Old Quarter. Every staff member had such an exceptional attitude and we felt most welcome, and would definitely return. Highly reccomend this hotel.

The is a 4 star hotel, perfectly located in the heart of the Old Quarter, within walking distance to St Joseph Cathedral, Hoàn Kiếm lake, cafes etc. The hotel is newly refurbished - and actually not quite finished as I write this review (March 2024) - the room was brand new, very clean with a comfortable bed, and really nice modern bathroom. We were kindly up graded to a suite, it was a very quiet retreat in contrast with the hustle and bustle of the busy streets! Very helpful and friendly staff at reception, lovely team.

A side note to the Housekeeping team, please maybe consider sleeping guests when noisily chatting and cleaning nearby rooms. The hotel is not quite finished, so complementary breakfast was served at a nearby hotel (2 min walk) - it was not good, but LSignature can't control that. The spa is not open yet either, which is a shame. But these are all small things, and I think it will be a really lovely hotel once it is finished. (it is already very good)