Breakfast was excellent. Fruits, muslis, yogurts, cheeses, charcuteries, scramble and boiled egg, croissant, crêpe, etc. The room very clean and large. Beds comfy. Big hotel and many facilities. Walking distance to main attractions. 15 min walk to train stations and switch for airport. Reception supported also very gently when I forgot my mobile in restroom and run back to find it.

Our check-in took more then half hour because of some unexperienced staff, although we made internet check-in as proposed by hotel earlier. Also they gave us missing breakfast ticket which ended up a discussion in entrance of restaurant. But my cousine's staff were experienced, they checked-in in minutes and as expected. It was interesting that they offered us to combine 2 rooms with one family room due to electricity pan emergency. We accepted it because we didnot want to change hotel. But be aware the connection room has no window and is chlostrophobic. Also a shower is suitable then bathtube for older people like my mom.

When you come into the hotel the lobby is very big and looks nice. The room was clean and the bed very comfortable. I like having the seats and a little table in the room under the window. Breakfast was nice and had a good assortment of food and drinks, not too expensive either at €12 per person. The scrambled eggs need to be done a different way though, cause they were grainy and not nice. The towels in the bathroom are nicely branded and feel nice.

The room we were in was a bit dated. The light switches in the room are ridiculously stupid with one placed right on the headboard behind a pillow. There was no separate light switch for the bathroom, I’ve looked everywhere! The TV in the room is useless and might as well not be there. It kept going in and out of signal, and we were unable to watch anything on it. It needs a booster for the aerial. The socket at the bed was placed right behind a pillow, which is a crazy placement for a socket. The heating can’t be adjusted, it’s like it’s been glued in place. Therefore we weren’t able to make it warmer in the room. There was only one little sachet of shower gel for 2 people? Cleaning starts around 8am, so if you’re thinking of having a lie in, think again… They make a lot of noise!

I liked the big spacious room and the en suite bathroom, clean/comfy bed and surprisingly exceptionally good air conditioning as well as the all round staff members. Sincerely kind and attentive and helpful. The property has a spacious lobby to casually wonder around and sit for a change. More than what I expected for a room on an overnight stay.

Nothing negative to report on and the only one thing experienced was that the television unit wasn’t turning on so therefore wasn’t able to watch the news. Nothing to complain about as I was mainly outdoors and not worth reporting on for an overnight stay and when your checking out at early hours on the following day.

We enjoyed our stay there and I was very impressed with the way the room had been kept and refurbished well with modern furniture, new air conditioner, without mentioning the good comfortable beds for the reasonable price especially and its excellent location. The hotel may be long established but it didn't give any outdated impression in the room including the bathroom/toilet. I also work at hotel so I could tell that Bedford has a good management and spirit to keep the room quality high, maintenance well very frequently with generous effort and the cost that takes. The room had also been well cleaned. I liked the thick soft towels and warmly kept bathroom. Those small details made it extra special. I will surely go back to stay there again. Thank You !

The hotel has an excellent location, just a few hundred meters from the Grand Place. A typical, large conference hotel, so it has all the necessary facilities. We liked the rooftop bar also, however, the view was not exceptional. The breakfast was very nice, and finally a hotel where you can get a proper cappuccino for breakfast.

The only thing I did not understand was the ridiculously high prices for laundry service... okay, you might no need laundry at all. Also, maybe a small general refurbishment would be nice. But otherwise, the hotel is totally okay.

It gave me a good air of a presidential room, very spacious, clean, the bed was so confortabile. The location is great, you walk 5 min to the old city center. The stuff is a nice people, they offered us the possibility to let our luggage for free in one of the reception room in our last day

We have booked 5 rooms in this hotel but not all of them were the same. My room had a little hole in the wall (from the old AC I guess) and we were able to communicate with our friends from the other room. The ceiling was constructed from boards and some of them were broken. But the other rooms of our friends were excelent, so it depends on how is your luck. Nevertheless I was pleased anyway, I will still recommend it.

Location was amazing, price was good, staff super, wifi great. Very comfy pillows.

Rooms and shower had no ventilation so each time after the shower the humidity spread across all the room and took time to disappear. Window is from 1 glass only so it was cold in the room and turning on AC to heat up did not help as its not possible to turn AC for heating and turn up the heat. Shower drain needs to be cleaned more better as when you remove the drain there is plenty of hair from previous guests. Also one of water cups in bathroom had stains from tea ftom the previuos guests and looked really dirty.

Its about a 15 minute walk from Brussels Midi train station to the hotel, this is where the Eurostar station is. Easy check in, we asked in advance for rooms close to each they were accommodating and our rooms were literally opposite each other. Breakfast was a great choice each morning and never struggled for a table and it was busy. Location was brilliant 5-10 minute walk to Christmas Markets and the Grand Place. Lovely roof top bar where you can see across the city. Staff were friendly and helpful when asked any questions.

No tea/coffee facilities in the room and we found out on the day of leaving there was a hot drinks machine, wasn't advised of this at check in and you can't see it unless you go past it, which you don't unless putting bags in the store.

The location is the best, just 1 minute from Mannekin Pis, also the lobby is huge and beautiful, and the staff is very nice, they helped to store a package for me. The rooftop is stunning, with amazing views to enjoy a drink.

The ceiling outside my room as under renovation, and every day they will start early with the sounds and I couldn't sleep more. One day a maintenance guy was trying to open my door many times to enter and fix the AC while I was having meetings, I don't think they should offer these rooms. The hair dryer doesn't work well, it stops whenever it gets overheated...

We opted to pay for breakfast on the weekend - it was a very bountiful buffet and great value for money. Kept us going till dinner time! Lots of options and everything was delicious and piping hot.

A little courtesy tray in the room goes a long way - in such chilly seasons, having the facilities to make a quick hot drink would have been exquisite. I know it's a bonus we we missed having something in the room. The hotel has a rooftop bar for evening drinks - but a cosy in-room alternative would be lovely.