We had no idea how good the location was, with wonderful instructions on how to walk to the local restaurants. The design of the room was great as the lounge was almost completely separate from the bedroom which was wonderful as my spouse and I often do not sync with our sleeping patterns. Never enjoyed a shower more!

I was a little uncertain about the requested payment system prior to staying and worried I had been scammed. It was all above board but was not at ease until we arrived and reception confirmed our booking and payment.

Rooms were spacious with great air conditioning. Location is only a few minutes walk to Norwest Metro and bus services, if you don't have a car. Staff are lovely & friendly, nothing is too much trouble & they always have a smile. The Nespresso machine in the room is a nice touch, as are the 2 large screen TVs.

The bathrooms were a bit tired & looked like they needed a deep clean of the grout & around bottom of shower door. Rough toilet paper! In my 1 bed apartment, the kettle was really old - could do with a replacement. If you're not good with stairs, ask for a lower floor room. The fire alarm goes off regularly & you have to walk down the fire stairs.

Tristan on checkin was very warm, personable, efficient and friendly as well as professional. I did find the 2 separate Marissa’s zippered together a little uncomfy. A big mates protector across both may have been more comfy. Apartment immaculate. TRISTAN WAS VERY ATTENTIVE. EXCEPTIONAL SERVICE. Give him a pay rise and a Xmas bonus please. He is an asset to your team.

Mattress zippered as explained above. This room was advertised as only option being 1 large bed so I assumed it would be 1 large mattress.

Location, car parking,

Swimming pool is an after thought, some of the chattels and fittings are starting to show it’s age - the cost per night was expensive and it was only because of family living in the area is why we selected it otherwise would have preferred the CBD The picture of the floor plan had 2 balcony ls but the actual accomodation only had one The room designs had a lot of wasted space (passage) so that the actual living area was tiny

Room was as expected, as we have stayed previously. Very clean and tidy. Wi-Fi connected on arrival. Washer and dryer in the room is a bonus and one of the reasons we chose this property. We had returned to Sydney from a 10-day cruise, so it gave us a facility we needed.

Ice tray was empty on arrival, but freezer was good enough to have ice in 2 hrs. There was only one spare pillow in the room, we prefer two each on the bed for reading/sleeping. We asked the cleaning staff the next day for a second and it was in the room when we returned from lunch.

Easy check in process, staff were super friendly, room was so neat, clean and spacious!! The shower had THE perfect pressure, and the bed was super comfortable! What more could you ask for? Oh, and the train station is SUPER close. Approx. 10 minutes walk! Super easy public transport system from the airport. Just two trains and very straight forward. There's also a bar and shops within walking distance as well.

We went there for 2 weeks and I really liked it. Even if the hotel is far from the CBD, the place was perfect for us. The tram station or bus stops are close (5mn walk), there is the market town for shopping (food, Barbershop, nails...), you can enjoy and walk in parks, it's calm and quiet. Thé staff is nice and helpful.

The pool does not fit with our expectations or the photos we saw but we enjoyed swimming at the end of the day.

Comfortable room, good service, nice location, and was a good experience. I like that it is close to the shops and easy to find, it is also close to the main roads which eases travel if you want to go out.

The kitchen was a bit messy, the utilities could use a better wash / clean before letting someone stay. Some of the noise pollution is a bit annoying but its bearable.

Size of bedroom was good.

Bathroom was for disabled which wasn’t a problem but the shower only had a curtain that didn’t reach the floor so water went all over the floor. It would have been nice to have some extra cutlery and crockery rather than have to wash dishes every time they were used% Pool area was very neglected. The garden around it was non existent. The pool itself was okay.

Good communication about our late check-in. Very comfortable and well thought out space, so much more than a hotel room. Breakfast & coffee downstairs was friendly and great quality and presentation.

We don't know Sydney at all but had to fly over for the weekend for personal business, chose Punthill for geographical location but it is a bit of a business park and a bit "vacant" an the weekend.