Excellent location - easily reachable using public transport, very clean, spacious and good food

Check-in at late night is an issue. The staff is at 2nd floor and we need need access card to open the main door and enter the hotel ! There is no provision to call them or inform them. At 2:00 AM, I was waiting outside with my child. Fortunately, I got help from a person who was staying in the same hotel. Better if any calling bell or a security is available at Ground floor to inform the team at second floor about the customers who wait outside at late night.

So, both rooms I was in (see the cons) during my stay were well presented, have good views, and were the standard I would expect of an Ibis hotel. I was very impressed. The check-in was relatively easy, with myself and the young lady (name escapes me) behind the counter turned out to be from England too (Newcastle to be precise), so we had a little chat about back home.

This is a negative that turns into a positive. It turns out that there's a nightclub near the hotel and in the original room I was in (which I think was 405), whilst soundproofed walls, the vibrations could be heard through the window. I went to complain to the staff member on (this was just before midnight) and said that there was no mention of it being near a nightclub, and if it was I wouldn't have booked there. He arranged a room move to 1816, the other side of the building and much higher up, and I didn't hear any noise from outside the room for the rest of the trip. It was a nice, quick, resolution. Had I gone in mid-summer, rather than in the winter in the Southern Hemisphere, there is a good chance this would have been sold out and I wouldn't have been able to move.

We had buffet breakfast on day 2. It was great! It was rather complete. We are happy for the discounted price. The reception staff was very friendly & helpful on our arrival. The concierge staff were also very helpful on several occasions when we needed assistance on how to get to places we wanted to visit, especially Julian.

We especially came back early to want to have dinner at the hotel on day 4. But it wasn't open that day. We were not informed earlier that the dinning place @ level 1 is not open on Sunday. We were quite disappointed and had to walk out to have our dinner. Nonetheless, we had our dinner at the hotel on day 6. The dinner was great!.

Excellent central location, close to many restaurants, cafes and shops, and great value for money. Room was very clean and comfortable and had everything that I needed. Very comfortable bed and the room service meal that I ordered on my last night was tasty and reasonably priced. Really enjoyed my stay!

Room was certainly quite compact, which was fine for me (solo traveler), but I think two people would find it a little cramped. I also noticed that there are no chairs at all in either the lobby or the reception/check in area of the hotel. I'm not sure why this is, but it would have been nice to have a place to sit and rest briefly after carrying a couple of heavy bags from the tram stop to the hotel (especially given that there was a bit of a wait to check in).

The staff were very helpful, the room very clean, comfortable and well-priced for the location. I don't want to spend a fortune on unnecessary luxuries I don't use, but neither do I want to stay in a cheap dump. This was an excellent balance of value and quality.

The first room I was in was opposite a lower building which had a very loud air-conditioning unit on the roof. I'm a light sleeper, so it would have kept me awake. I mentioned this to the staff, and they moved me to a room on the other side of the building which was perfectly quiet. Thankyou. (Keep this in mind if you're a light sleeper).

Room was very quiet and private. No noise from other rooms. So close/location to everything we needed. James the Concerige was fantastic and always greeted us when got out of the lift and when we got back from our day out and we had a little chat.. He is an asset to your hotel. The buffet breakfast is also good value.

I don't particularly like the shower/toilet being in the room not separate and very small but would definitely stay again. It is a minor thing. I have stayed twice at the Ibis Melbourne Central and have recommended to friends from Perth. The rooms are serviced daily. Beds were comfortable.

Nestled in the heart of Melbourne CBD, Ibis Melbourne Central offers unparalleled access to top attractions, best cafes, dining, and shopping. With modern amenities, it provides a perfect retreat after a day of exploring. The prime location ensures you're never far from the vibrant pulse of the urban landscape.

Breakfast was great! But slightly disappointed to find that the breakfast buffet at the hotel offered exactly the same menu for all nine days of our stay. We wish it had a more diverse selection to enhance the dining experience.

It is very central and it is a short walk from the trams. The bedroom, whilst compact was very comfortable. The shower and toilet are located in a small seoi room with a large hand basin next to this room in the bedroom. Adequate wardrobe space and a very comfortable bed. I paid extra for breakfast and there was a good selection of both hot and cold food available. I particularly enjoyed the fresh fruit selection There was an issue when I checked in since they could not trace my booking. The clerk was most apologetic and went away to sort the issue out which she did so promptly and efficiently. I was particularly impressed that she remembered me when I checked out 4 days later and once again, was very efficient

I planned to have an early breakfast but when I entered the lift to go down to the restaurant it would not move. I found out that the lift has to be programmed to allow it to go to that floor and on two mornings the person responsible had forgotten to do this. A slight niggle but a little frustratinge

Loved views from my room. Cant comment on breakfast as I didnt dine in im sorry about that next time I visit. Location. Ben and the desk team was absolutely brilliant. Very nice people. Hopefully Ben comes over to WA for visit some day. He promised aha Key cards were working excellently. Lift was great. I liked it was linked to novotel as well. Tv was fantastic loved size of it.

I dont want to say anythying bad but another pillow could of been beneficial for extra headrest. Breakfast extended til 11am. Maybe its just because im from WA and time change got my meal times out of whack.

The whole experience was outstanding. I made a stupid mistake with the booking, I was meant to check in on 18/06, but somehow booked it on 17/06, it was a non-cancellable booking, I didn't have any expectations that they would change it for me, but thought that I would ask, and they did!!!! The welcome we received from the concierge was fantastic, and check in process was smooth. The room was perfect with the usage of the space, I couldn't fault anything. We asked for extra pillows, coffee and milk, all was delivered within 5 mins from making the requests. Check out process was even smoother, and we left the luggage with concierge for a few hours while we explored the CBD. It made our trip super easy, and we would stay again. Location is super convenient!

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