The property is excellent in location with all the trams and local shops nearby and also the mainline train station within 5-7 minutes walk. The rooms are well sized and very affordable for what you get. The staff are excellent and all very friendly and welcoming. During my stay I had an issue with the TV as some of the services were not working and the management were very efficient in getting this sorted and relocating me to a bigger room at no extra cost as they were fully booked but still accommodated my situation to ensure I had a great stay. They have breakfast everyday with a pretty decent selection available and the option to upgrade if you wish to do so. There is also a small gym and laundry room on site, both of which are pretty good as you don’t then need to go and find these options elsewhere.

There isn’t anything bad to say from the experience I had.

The location is perfect, close to the train station, restsurants, chemist across the road. It was quiet, the rooms were comfortable, and the room service was great, the cleaning staff were friendly and our rooms were lovely when we came back each day, beds made, clean towels and they had even washed our byo breakfast bowls. This is our second stay here and we will be coming back again, great value for money!!!

The only negative was the lift wasnt working for a short time, but was fixed quickly, so we really even complain about that, nobody can stop nechanical failures, thats part of life!!

The reception staff members were most kind, helpful and competent. On my arrival, the young man at the counter took my heavy bag and carried to my room as he explained the key card system to me. A very courteous and pleasant professional indeed! On checking out the young lady on duty was equally first rate in her kindness and very competent manner. She insisted on carrying my bags down the flight of steps to ensure my safety. Then, she offered me clear and easily understood directions to ensure that I would be able to reach Southern Cross Station to catch my train. I am most grateful for their compassion given to an elderly and frail person. My warmest thanks to these good-hearted, efficient young people

Without the timely help from the staff members, I would found great difficulty in dragging my luggage up the steps

Excellent location close to southern cross station,tram and skybus. Bed was firm (good for the back) and comfortable, as a back sleeper. Hotel is older and a little worn, but modern/renovated where it counts the most - the bathroom! and it is clean and maintenance forms are in each room so you can report anything that isn't working.

Position of the bed made it a little hard to navigate around the foot of the bed. kept bumping into tables etc. Could do with a spare blanket for chilly night. The hair dryer burnt out, but the next day started working again, so i didn't report it.

The staff was very welcoming and helpful. We were able to check in before 2 pm because a room was ready. That was very helpful as we could leave the bags and explore the city right away. The room was nice and the beds were comfy. The hotel is located a short walk away from Southern Cross Station. It's very convenient even when travelling with kids. Public transport is nearby as well as many places to eat.

One of the lifts was out of order for the entire time we were there so there were queues for the remaining lift. We chose to take the stairs most of the time. The room got very hot during the night despite having the window open.

This is a budget Hotel located within the Central Business District (CBD). It is a quiet location with very friendly and hospitable staff. They offer a complimentary Continental breakfast which is good enough. They don't have dinner provided at the Hotel, but there are so many eateries nearby especially Indian, Korean and Chinese eateries. The Indian Restaurants are particularly popular with African Guests. You can take a free tram to Swanston Street and buy all the souvenirs you need from Australia or Melbourne in particular and at very good prices. The most important thing is the location of the Hotel as you can easily walk from there to major Hotels around for Conferences, especially the Melbourne Exhibition and Conference Centre which is a 10-minute walk just across the Yarra River Bridge. All in all, this was an impressive treat to a Guest.

While the continental breakfast was good, it was limiting in that if one wanted to add something like eggs or sausages to the menu, then that came with an additional cost. The cash deposit of AUS$ 100 also did not go well with most Guests me included, because you find in most cases, people have the exact amount for accommodation payment. Some have had bad experiences having their Bank Cards pre-authprosed because at check-out, the Hotels don't usually refund the deposit. So the best option was the cash payment, which you are given back at check-out.

We took a girls trip and we catch up rarely. Since school days. The location of Ibis was great. we walked far and caught trams back. Plenty of food options and bottle shop under 50mtrs away. Lovely old balcony to sit on and people watch. Train station and Marvel stadium super close and we just happened to have tickets to see Pearl Jam while we were there 🥰 if I could book the weekend again, i would book with Ibis. Really enjoyable. The room was good for tee 2 of us for a short stay

I drink allot of coffee so like anywhere, there is never enough milk. Tge convenience stores weren't far tho so I just brought a 500ml bottle to get thru. The complimentary milk is enough for 2 coffee drinkers. It's just that I am 2 coffee drinkers haha. I don't think they'd be unhappy if that's my only fault :)

for reference at the time of writing this review i paid $98 a night here Rooms were dead cheap The actual single bed units are spectacular for what you need. In particular: - showers are spectacular - facilities provided are adequate - location is phenomenal, so close to everything you'd want to go to in melbourne - beds are lovely

the rooms smell a little when you leave them, the windows don't give a lot of airflow and at least my room didn't have a fan. the air conditioner was an absolute must

I like that the hotel is near Southern Cross Station, which has Coles supermarket many other shops. It's very convenient to move around, too. I bought myki card from the station to go to St Kilda. Beautiful beach. From the hotel, I can walk to many tourist attractions on foot. I'm also spoiled for choices when it comes to food. Unfortunately, room #327 had ants in the toilet on my 3rd night. There were too many ants in the toilet. The staff on duty immediately gave me another room, which was bigger. I really appreciate the gesture by the staff. I'm also glad that there is a smoking area for the guests. The staffs in the cafe were friendly and polite. The same goes for the housekeeping staff.

Perfect location, easy to find, close to the train station and other necessities (shops/chemist/bottlo/7/11). The staff were friendly and accommodating. The bathroom was lovely, and despite it being in an older building i thought it had a charm to it. For a short trip on a budget by myself I couldn’t have asked for anything more, enjoyed my stay.

The room was on the smaller side however I personally did not have an issue with it as I was out and about for most my stay but I can understand that others might find it uncomfortable if there’s more then 2 guests. On the lower levels it can get quite nosy being close to the street but other then that I had a great experience.