Comfortable, quiet and roomy studio with good beds, shower room and kitchen facilities. In an excellent location in the free tram zone and so just a matter of minutes to travel to all central locations either on foot or by tram. Friendly helpful staff.

We stayed in an internal studio - this means no outside window so it is very dark during the day. We had to ask for some fresh towels after several days as the room was not serviced but they did it right away.

No breakfast included, but the room does provide a refrigerator, stove, microwave, and other kitchen items. The very spacious room had two queen beds and a dining table.

The bathroom was modern and serviceable for my needs, but very small, especially when considering how expansive the rest of the room was. It offered the very narrow sink that seems to be very popular these days in hotels that have remodeled and are looking for the most efficient (think small) use of space. The coffee maker uses little pods, and a selection from strong to decaf was offered. But I ran out during my five-day stay. Yet when I went to reception to request a few more, I was told that the original offering is all one gets, no matter whether one stays in the room for just one night or for a week. This was a bit ridiculous, especially when considering that hotels prefer customers who stay for longer periods instead of just a night or two.

The location was great, the bed was very comfortable with excellent linens. The shower was nice and powerful. The room was clean and well apportioned with facilities (fridge, sink, cooker, cupboards, etc)

The Aircon unit was a bit iffy - the oscillating mechanism made an annoying intermittent noise, and when I tried to fix it with the remote, it stopped working entirely. The shower curtain didn't cover a whole lot, so the whole bathroom got drenched each time. The "internal" room had a floor to ceiling window into the corridor, covered by a curtain. This could be covered with Drywall as the window couldn't open, so the only result was a privacy risk. A blank wall would have been more appropriate and appreciated.

The location was fantastic. The room was spacious for 3 people and beds were very comfy. Staff were very kind and always offering help proactively.

Overall, we were very satisfied with our stay at Oaks on Collins Suites. However, if I had to point out one issue, it would be the bathroom. There was no raised edge to prevent shower water from splashing all over, making the entire bathroom quite slippery. Some improvements in this area would enhance the experience.

Spacious room in a secure location directly across the road from the Intercontinental on Collins St. Easy walk to Melbourne CBD, Bourke Street Mall and Victoria markets. The small food hall, IGA, Coffee Shop and Royal Stacks near by made for an easy, casual stay.

Room layout was strange, tripping hazard off the bathroom, and when you are in the bathroom you can see all the items that have slid off the kitchen counter and are sandwiched between the bathroom and the kitchen. Housekeeping will get to those one day, I'm sure. The mattress was great but the pillows were not comfortable.

The hotel was well situated for the event we were attending.

The first room we were put in had a leak and the safe didn’t work so we were charged to another larger room where the safe also didn’t work. One of the female managers came and managed to get the safe working after a lot of trouble and also provided us with a bottle of wine and treats. We were very appreciative of all the trouble the staff went to. They were also very pleasant to deal with.

The hotel is in a great location and close to the Conference and Exhibition centre for my needs. The room was of good size with a small kitchenette, fridge, micro and dining table. Plenty of room for all my things. . The only grip was the hotel does not offer breakfast but does give you alternative solutions like delivery etc. The cafe next door has a excellent range of breakfast. Check in and out was very smooth staff were very polite, would like a staying again in the future.

The bathroom is a little small, but ok for one person, but its what it is. Its very functional and plenty of space in the room itself.

The room was excellent

The in house meal was inedible, my choice was chicken schnitzel chips and salad, the schnitzel was overcooked, chips ok and the salad was appalling, wilted and browned lettuce, one bit of lettuce slimy. My partners meal was crispy pork, it was deep fried and yes crispy but that was because it was overcooked to such a degree that once again, was inedible. The overall quality of the food was disgraceful, we had had a long day and looked forward to a decent meal but were very let down. Your cook should be fired, not good enough when the accommodation side was so good.

Great location at the quieter side of cbd. 5 mins walk to southern cross station. 15 mins walk to flinders. 10 mins walk to crown casino. Amazing location if you like to have a quiet night rest. Friendly staff and clean hotel. I like the convenience of having 711 nearby. Roti bar is just behind within the Little Collins street and serve one of the best Malaysian food.

Morning.

Nice clean roomy well appointed room with beautiful view of old Melbourne architecture (church style building) and surrounding Melbourne City view. Lots of good breakfast options close by and great access to public transport , would definitely stay here again A+

Maybe a few more tea bags or a couple more milk for hot drinks but easily accessed from the check in receptionists