View from room was outstanding, gym & pool area were impressive. Room was large with separate bedroom.

Bathroom was renovated but toilet seat was broken / & bathroom fixture was poor, there was a wooden side table beside the sink that soap, tissues & hand dryer were placed on, but it was stained, unsteady & too small to put your own toiletries on. Options, put your clothes & toiletries on the toilet or outside the bathroom on the floor.... Furniture was very basic throughout the apartment. Rug beneath dining table did not sit flat on the floor so it was very easy to trip over. Again, view from bedroom & lounge were outstanding... fix a couple of very simple things & you'd eliminate everything a visitor might not like.

The location was excellent as it was not far from every thing (including the Sky Bus terminal). Views fantastic. Apartment & bed very comfortable. Loved being next to a tram stop as we used trams to go all over the city. Melbourne is a wonderful city to shop, eat, drink and to meet up with our friends & family. Also, as our Bonza flight from Bundaberg came in very late on Sunday night, it was very convenient for me to just show the cashier as the Eazy Mart (at the bottom of Winston Apartments) my photo ID to get our room key after normal business hours.

The element on the gas stove in Room 5507 was damaged by some other previous tenant. We didn't need to use the gas stove, but it looked very shabby. The exhaust fan in the main bathroom wasn't working and there already appeared to be spots of mould growing on the bathroom roof. This is definitely a health problem and needs to be fixed asap. Also, we left our apartment in a very tidy state on Wednesday morning at 10am and we are still waiting to get our $300 security deposit refunded back on my Mastercard on midday Saturday.

Great location, apartment was spacious for the 3 of us (2 adults and a 3 year old) Room was tidy. and even though we did self-check in which was a bit confusing, they were very accommodating to explain the process. We were also able to leave our car a bit longer the next day and it was an easy process.

Room was a little bit tired, with marks on the walls and red tape on a few spots like the door frame of 1 bedroom. The kitchen mixer leaks so they had a plastic cup to catch the water and pour into the sink which was odd. Balcony also had red tape on the tiles which meant we didn't really feel safe using it. we couldn't get one of the windows to stay shut and woke us up to banging from the wind in the morning. 1 shower door wouldn't stay shut and the other shower didn't keep some of the water in so we had to use a towel to not get water everywhere.

Room ready early, had a high floor and scenic view of city skyscrapers and beyond. Room was cosy and had 2 toilets. The bedroom had no windows but was cool and dark. Bed not best quality but comfy and had a good nights sleep. En suite was small but had toiletries and all that you need. Reception staff offered extra towels for the gym/pool/sauna. Sauna did get hot. Ample tea and coffee etc. Clothes washing powder also provided. Only Australian TV channels. We found it quiet on this occasion. Note key code system in operation after hours and is simple to use.

No tea pot and the small blue mugs

I booked Winston Apartments for a 3 night stay for my 6 year old son and myself. Location was great, close to Sothern Cross Station (with us using Skybus from the airport), and there is a tram stop right outside, making every place very accessible. You have a wow moment when you first see the floor to ceiling stunning views on coming into your apartment. Our apartment was on level 55 and was able to see views of Yarra River and the Crown Casino. From our apartment, we could watch the gas fire balls in front of the Crown every night. You don't want to close the blinds for the night! Apartment was very clean throughout and provided basic kitchen and bathroom needs. We had a great stay, thank you!

Being a residential building, there is no lobby as such, the reception is set up in one of the apartment rooms. The lovely staff did provide clear instructions on how to get to their reception. The staff generally can only physically attend to you and/or apartment during their office hours. For example, on the first evening I didn't realise we needed an extra set of towels to utilise the pool.

This was a lovely apartment with a fantastic view from the 55th floor over the river and out to Port Phillip Bay. It's a corner apartment so views all round. Very comfortable bed and ample kitchen facilities. Location is great with tram stop right outside the door and another stop in Spencer street. Southern Cross station is minutes away and Bourke Street two blocks away. Would definitely stay again.

The wi fi was extremely slow and the heater didn't seem to warm up the apartment.

The location is central and easy to get to anywhere around either walking or catching the tram from across the road. We were greeted at reception by Zoey and Tanya who were both very helpful and accommodating. The facilities were amazing and the view from our 55th floor room was fantastic. We had a one bedroom apartment with a large living dining area , self contained laundry and room with ensuite and another separate toilet. The bed was comfortable and everything worked that we used. The gym area, spa and sauna on the 33 floor, with floor to ceiling windows was a great getaway to either start the day or unwind in the spa at the end of the day. Thanks for a great stay and to Zoey for being so helpful.

Only a little thing but maybe some railings to get into the spa and some non slip mats in the spa/pool area as it tends to get slippery.

The view from room 5202 was spectacular! We stayed as a treat for my niece's birthday and the accommodation was perfect. Pool/Gym also had a great view, they even had a sauna, and the gym was well equipped. Location was great, easy to get anywhere in the city, walk/train/tram. Parking easy in onsite parking once got keys. Kitchenette great, had all you needed, even a coffee pod machine. Beds comfy. Shower hot and good pressure. Internet and TV channels/apps all there. Staff friendly and easy to communicate with. We all want to come back and stay for a week! Did I mention the view?! WOW!

When the spa jets were on there was a fair bit of foam which looked a bit off. When collecting keys, you need to go to the 33rd floor. Easy enough, but parking outside of the building was full, I possibly recommend going around back of building as the lobby runs all the way, and someone waiting with the car. I had to park 1.5 blocks up in little collins st initially when collecting keys.

Location was perfect for exploring the city. The free city tram is right outside the door. Southern Cross station is 3min walk away. Very easy to reach the property from the airport. The view from our apartment was amazing (we were on the 55th floor). We also enjoyed the pool, sauna and gym. All very well maintained and clean. The staff was very friendly as well.

The only thing we did not like was the fact that we hardly had phone reception and the WiFi was very slow.

We have stayed here about 5-7 times. Whenever we go to Melbourne we always try to book here. Its in a perfect location walking distance to everywhere. The Free tram stops out the front. Short walk to Chinatown for dinner. We always get the 2 bedroom apartment so theres plenty of room for 4 people.

The parking can be a bit difficult to find. Sometimes the apartment parking is booked out so you have to go elsewhere. The manager came down and let us in and then collected the keys from the parking bay when we departed. So it did work out okay.