The shower was amazing. Perfect to jump on a bus right outside the front door and the metro was a 5 minute walk. The staff are amazing, a special shout out to Leo, Patrick and the guy ( sorry I didn't get your name) the morning we left who packed us a breakfast as we had to leave early. These men need a pay rise.Great breakfast during our stay. Job well done!

I couldn't believe it - I booked the cheapest option, and when we got there the receptionist told us that we receive the penthouse apartment, at the top of the hotel! Wow! With 2 balconies and a great view to the city - needless to say, we were blown away! The room was huge, with a fantastic bed, and a spacious bathroom. I also loved that the checkout was at noon.

Can't say anything here

Big room, comfy beds, good location.

The room was very hot. One of the reading lamps did not work. Although I complained twice, it was not repaired during my stay.

The breakfast was brilliant. A very nice selection of different pastries, cakes, fruit, hot food and cereals. I really enjoyed the breakfast every morning and left the hotel with a full stomach. The hotel rooms are up to standard, bathroom is very nice and luckily we had a room on the top floor so we had a beautiful view to wake up to every morning. There is a bus stop right outside the hotel which we used almost every day and a train station that is a 5-7 minute walk away. The hotel lobby always smells lovely and clean and the standard of cleaning the rooms is exceptional. I would highly recommend staying here!

Panoramic view in the room

They ofet parking online, when you arrive they explain the have underground garage 90 degres angels and majoriti of cars can nit fit and you have to park in the stress pay additional fot that.

The hotel manager and all of the staff were just amazing! They really made my stay in Vienna that much more memorable and comfortable. They helped me change rooms, provided an extra blanket, assisted me in navigating public transportation, and much more. The breakfast was also very good! Rooms were pretty clean overall, and the only one unclean instance I reported to reception was relayed to the cleaning staff and taken care of right away. The location is also perfect! 4 minutes walk to the Galeria, 20 minutes walk to Wien Mitte, bus stop literally outside the hotel, and with fantastic bakeries, restaurants, and shops right there on the street. I will be staying here again when I come to Vienna!

The bed in my first room was quite firm and uncomfortable, but this was remedied by the hotel letting me change rooms. I wish the small mirrors on the bathroom walls had both a regular and a magnifying side, and not just a single magnifying mirror.

The room was spacious, it was very clean and the bed was comfortable enough (I personally prefer my mattress a bit hard/rigid rather than very soft). There was a mini-bar in the room, a few items of which I used and paid for later. Tea and coffee were also available in the room. The location is very good, 20 minutes or so by bus to the city centre. There’s a bus station right in front of the hotel entrance and the closest underground/subway station is a 10-minute walk!

The breakfast was good but I expected more from a four-star hotel.

The staff was amazing and polite. They were willing to help in any case. As far as the hotel is concerned I would rate it as a value for money option. The room was super clean, spacious, well designed and decorated. Moreover the bed was extremely comfortable. I couldn't ask for more. I shall never forget the kind & exceptional surprise for my birthday! Thank you so much. Unique experience overall. Highly recommended !

The room, amenities, and breakfast were great. We travelled for a Christmas break as a family and were impressed with the hotel. It's a mid-sized apartment hotel but overall clean and cosy. Every night there was complimentary tea, mulled wine and cookies/ small desserts at the lobby, which made it an overall better experience.

You'll need transportation to get to the city centre. Otherwise, it's about 40 mins walk. The good thing is there is a bus stop right outside the main door of the hotel. There is also a metro station within 10 mins of walk.

Accommodated us with an early check-in. Front desk staff are superb - very helpful and friendly. Breakfast has enough variety if you plan to stay a few days and a great way to start a full day of sightseeing. Bathroom was beautifully renovated and the room was larger than we expected.

Bed was a little firm for our liking but a common theme throughout our European trip. Carpet needs a good clean or to be replaced. Location is a little outside of the main tourist area but there is a direct bus or quick subway ride into the core.