Staff was nice. The room and bathroom were a decent size. The location is right on the outer border with the historical downtown area. It was about 15-20 minutes walk from the train station, and most of the walk was through a park area, with paved paths, and a large plaza. The plaza was hosting live free concerts while we were there .

I need a cool environment for sleeping. Of course since it’s winter the heat was on which is too hot for sleeping for me. We turned off the room radiator, but there was also thick winter duvets on the bed, and it was too hot for me. The window opened so we slept with the window open to have some air circulation, but since there were live concerts, there was a lot of noise with the window open. It’s not the hotel’s fault. The room was otherwise comfortable.

Location is fabulous, 5 minutes walk to centre of Bruges. There is a lift in the building which is a bonus as we were on 3rd floor. Breakfast in dining room was lovely. Room was very clean. It was hot while we were there and no air conditioning so lucky we had a fan to use. We were worried about parking as the on site parking spots were all taken despite trying to reserve in February for our stay in August/September. However there is a fabulous 24 hour parking station across the road which we used. We left our car there for our 3 night stay as we didn’t need to drive anywhere, and it was easy to get to.

Very good location-close to Old Bruges.All tourist atractions are at several minutes walking-distance from the hotel.No need to take public transport.Room was spacious, quiet and clean.It had all we really needed.Bed was so comfy-perfect for a good sleep.Cleaning was made everyday. Bathroom was spacious, in very good condition and clean.The entire hotel looks very nice.Staff was kind and helpful.Even if we arrived a bit earlier than check-in time, our room was ready and we could get in (Super!).Cash payment is available.Good value for money.The area is very safe.We have returned at dark, every evening/night and it was OK.Next time, we shall choose the same hotel.Congratulations!

Good hotel in the old town of Bruges. Excellent help yourself breakfast with plenty of choice Walk across the road into the old town streets. We stayed 3 nights as there's lots to see and do in Bruges, the boat trip along the canals is good. Local walks along the canals and river for our dog Charlie. Hotel staff very friendly and helpful. The securely locked garage parking has space for 20 plus cars and well worth the charge. Plenty of restaurants and bars 5 minutes walk. Overall a very good hotel and a fraction of the price we were given at nearby places.

Nothing

The location of the hotel is great, super close to the city center, shopping district, and restaurants. Room is clean and comfortable. Hotel is pet-friendly, so if you love dogs, it's a pleasure to see them going out for walks. Nice staff, and helped us booking a taxi for the train station.

The information about the city tax (4 euro per night per person) is kind of hidden in the reservation email under "Important Details", that might be easily overlook. It would be better to add it straight away in the price for room, or at least under the Price details section or Room details.

Really welcoming, friendly and helpful team - wonderful continental breakfast! Very cosy room with useful amenities. Parking is great when you want to go exploring the wider area but the hotel is in an ideal location to explore Bruges on foot.

The visitors in the next room were a bit heavy handed with doors and moving about their room late in the evening, and the sound travelled a fair bit (to be fair the weather on the last night was horrid, so more people had remained in their rooms). It did not spoilt our stay - it was just unfortunate that we needed to be up early and found it tricky to get to sleep.

Great value for money on the edge of the old town. Really comfortable beds, big bathroom, and enough room for the three of us. Probably the best continental breakfast we've ever had - plenty of choice and delicious pastries! Good check-in with clear access information, WiFi, etc. Amanda was really helpful and accommodating. There is also space for storing luggage for a few hours once you've checked out, which was really nice.

In our room, the shower needs a new seal/door, as water ends up all over the floor and doesn't drain very well. Also, while there were tea and coffee making facilities, there were no stir sticks or sugar/sugar substitutes to make it with.

The location was excellent - 15mins walk from the station, 10mins from the main square and next to sweet little street to get breakfast baked goods if you chose not to have the hotel breakfast. the room was clean and comfortable.

The shower was small and not at all powerful, more of a dribble. it was hot - almost too hot, you had to be careful to set it just right. The wifi was also abysmal - at times it was difficult even to look up a map or a train time.

Easy to book online. Lovely clean room with comfortable bed. Good standard breakfast and service. Good heating in room and nice hot shower. Exceptionally clean bedding and towels. Ideal location for shops, resturants, parking and the Christmas markets. Thoroughly enjoyed our stay.

Nothing major but we requested a room next to each other 9 months ago when we booked but they could not accommodate this request. Toiletries were very minimal so take your own. Our friends room was lovely and spacious but ours was on the top floor in the roof so was very small. However, I would still recommend this hotel and I would stay there again.

The staff were super friendly!! The breakfast was a typical breakfast but there was plenty for both of us to choose from also the dining area was super clean and organized. The room was perfect for 2 adults and our small dachshund :) The Hotel was just a few minutes walking away from the center with lots to see and plenty of restaurants in the area. The hotel overall was super clean! We did have an issue with the sink but when we told the staff about it. It was fixed the same day! I would highly recommend this place!