The location was superb - right in the center of the city and easy to find. Lots of shopping and food options. 10mins walk to the market square.

there was no “humans” at all at the hotel to seek help or ask for anything. It was all self-service with instructions sent over on messages on booking.com. When asked about not having a kettle for hot water, was provided with a rude response that reminded this is a 3-star hotel and it’s not provided and we can cancel the room and look for other high star-rating hotels nearby that provide hot water facilities - and of cos also being reminded that the fees paid of this hotel will only be refunded 50%!!!!

The location is perfect, it's a 15 minute walk from the station, and then you're in the centre of bruges with the famous market square a few minutes walk away. There are wonderful places to eat in every direction, most noticeably at the restaurant attached to the hotel. Our room had a toilet in a separate little room, with the sink outside in the room and the shower in the room facing the bed which was odd and we had to be careful to keep the floor from getting wet, but it worked well for a couple travelling together.

Other than the strange shower in the room which could have been awkward if you needed privacy, everything was fantastic here.

I have never written a review before however I had to to thank this wonderful host! The room was exceptionally clean and tidy and beautifully decorated. It felt very sheek and trendy! Lovely large shower and great air con and heating systems. Hair dryer provided and fresh sheets and room service everyday!

Nothing. This hotel exceeded my expectations. The host Joke was so welcoming and made us feel really special. We were not interested about eating at our hotel as we wanted to explore the area more. However, after exploration and comparing other restaurants to our hotels we decided to see if they could squeeze us in as nothing matched the decor or menu. This was no problem to them and it ended up being one of the best meals I have ever had! Service was exceptional by Alexandro the waiter. The owner, Joke and Emil made us feel so welcome. Thank you so much!

It's family runned hotel which makes everything more personal and the staff is so friendly and nice. Everything was perfect for us and we loved the location. Looks far on maps from train station but isn't at all. Nice walk through a park on the way there. Since they don't offer breakfast, they have listed breakfast places around the hotel in short walking distance. Their restaurant is phenomenal, with great atmosphere and very good food and beers on the menu.

We liked everything!!!

Location was great, in the centre with a big underground carpark opposite. The room was clean and a good size with air con. The bed was big and comfortable too. Staff were friendly and helpful. The restaurant attached to the hotel looked very nice, we didn't eat there but there were people eating every evening and the food looked good!

The bathroom didn't have a door, which I didn't realise when booking. It wasn't an issue for us, but it might not be for everyone, especially if you're sharing with a friend!

The location of the hotel is fantastic for exploring Bruges. The hotel is beautifully rustic and has a traditional feel.

Whilst the room was lovely, there was no door on the bathroom so no privacy at all (not sure if this is a European thing?!!). We were at least able to use the restaurant toilets downstairs! We could have done with a kettle in the room - a lot of cafes and shops in Belgium don't open until 10am, so it would have been useful to be able to have a coffee in our room to start the day

Very beautiful and cozy modern little hotel located in the city center with a very nice restaurant downstairs. The staff was very friendly and problem solving oriented.

When we arrived the room it was freezing cold (especially the floor) and we had to use an extra electrical heater (besides the air conditioning) to get the room temperature up which took around 3 hours. The “city view” is very limited because of the placement of the windows.

Location is the best (5-7 minutes on foot from central square)!!In addition you feel the magic energy of the city in your hotel..Even if you don t leave the hotel ,you can feel the magic of Brugges!You can feel it in its romantic and great decorated bar restaurant, in its vintage room (with nice view of the picturesque road)in its back and front yard.. There is something in the air!! Details make the difference,like candles even during the morning breakfast,everything... The breakfast itself was superb and the dinner as well.The one owner is chef and has magic hands!

The perfect bar restaurant should be open all day until night,without breaks!

Very friendly and welcoming staff. Beautiful building and room. Great location - peaceful and still close to the centre. Clean and modern amenities.

Not a criticism, just a warning: as is typical for Bruges, the rooms are up a narrow flight of stairs. The bathroom is really just a tiled extension of the bedroom - the (frosted glass) shower is visible from the bed. Fine for a happy couple like us, but don't expect privacy.

Overall, a comfortable stay, perfect location and friendly staff

The heater took hours to warm up the room and was required to run constantly to maintain the warmth. This was most likely just because we were the only guests at the time, so no other heaters were running, and it was on average -1 outside. Not a big deal and we were comfortable once it did get warmed up.