I liked the fact that this family run house/hotel is really central close to the gondola about 10min walk. The view from the window was spectacular. I loved waking up every morning to see the mountain view. Breakfast every day different and was good. Restaurants so many nearby with good choices of food. Supermarkets and shops everywhere. Good spot for kids there are playgrounds near by. We really loved our stay at Gazei. Ivan the owner is so kind and he even gave us a ride to the bus station.

The WiFi was really bad in our room. It was so difficult to explain my 2 year old daughter why her tablet is not working properly.

Homemade Dinner and breakfast 😋. This place is a Culinary gem, home grown vegetables, pickles and salads, homemade sausages, homemade raspberry wine, jam!! I have never tasted more delicious, mountain grown food, wine, rakia.. Superb!! I will be looking to return in the summer just to taste the food again Proximity to the main lift station - 5 minutes walk Cleanliness! Friendliness of the host! Everything is 10 stars, I couldn't fault the place!

Great location close to gondola (10min walk). My room was really comfortable and warm. Staff is extremely kind and helpful. There is sauna which you can use anytime for free. Breakfast was good and served from before 7.30am. There is as well other food available in the restaurant. I could leave my luggage there on my last day and come back to change before leaving Bansko. Highly recommended.

Central location Quiet street Near cable car Near bars and restaurants Very friendly and helpful owners Laundry service Nice breakfast

Needs more furniture on balcony Would be nice to have toilet paper and towels replaced more regularly

The hotel was really well situated, very clean, comfortable sized apartments , really good breakfast. The owner was really nice and helpful , he helped us with everything. We booked 4 rooms , we went with friends skiing, they arranged also a shuttle for us, everybody was really pleased and loved their staying at the hotel. We also gave for him a traditional palinka , he deserved it.

Everything was just perfect. I do not have any sugesstion for them..

Extremely clean! Both the hotel and the room was smelling fresh! The staff was very polite and willing to help with everything. Key position, very close to the center and lift

Breakfast was delicious but not that many options Refrigerator was not working

The room was very very clean as well as really warm! The bed was also comfortable, room looked better than on the photos. Furniture are a bit old. Still great value for money. Will definitely visit again!

The breakfast was great! Everything was so perfect! It was nice and warm. And the room was cleaned everyday. The spa was great and such a lovely jacuzzi

Wish the breakfast was a bit earlier

everything was very clean and the facilities were excellent for the price. our room was very spacious much bigger than expected!

Staff was very kind and helpful. Room was clean. Breakfast was ok.

Some things inside the room have to be repaired.