The place is expensive, but is definitely worth it. The best part of the stay, STAFF - the most polite, friendly and helpful staff I have encountered, and I have stayed at many up market hotels / resorts. Every staff greeted my 4-year-old well, she got plenty of toys to play with. The trips arranged by the hotel were fabulous. Room always clean after house keeping visit, corridors were always tidy and fresh. The food at One Restaurant is really expensive, but I dont think people will get cheaper food in close proximity. Even uber eat can be expensive. However, fish course such as Salmon & Scallops were delicious.

We did have issue with child bed on 1st day of our arrival but it was sorted pretty quickly

tastefully appointed hotel, rooms and facilities. Rooms were spacious, too, and quiet which made for a great night’s sleep. excellent location, walking distance to downtown, museums, restaurants. super friendly, professional staff, especially the knowledgeable concierges who helped with opera tickets and car hire, as well as great restaurant tips. Very much enjoyed the pool and steam room.

there was nothing not to like. it is a beautiful hotel.

The staff were wonderful, as was the pool and the other facilities at the hotel. The restaurant was great too, and I really liked the 24-hour room service option.

I stayed over the weekend (on the second floor) and there was a lot of street noise at times, which is a shame given the cost of the hotel and its location.

Exceptional design and attention to detail across the building. Incredible gym and spa facilities, a lively hotel restaurant and bar with very friendly, warm and expert staff. The room was a luxury home away from home, the bathroom has marble everywhere heated floors, and a double shower (which is an amazing time saver for busy parents)

nothing. loved it.

The location and facilities are of course the best, but the most wonderful thing is the response of all the staff. Doorman, receptionist, housekeeping and concierge Robert! The food on the terrace of the restaurant was also delicious. The most amazing hotel in the nicest neighborhood in Toronto.

Nothing！

The location was amazing. The staff was superb. The hotel was delightful. It was my wifes birthday and the prepared the room with special treats upon our arrival. By far one of the best establishments we have visited. I would recommend everyone to stay at the Hazleton. The concierge was super helpful and Andre and Rob at the front desk were outstanding.

The servce provided was reallt excellent. The staff were professional and readily to assist when needed. Location was also good as there wete eateries around the hotel. Room size were big to accomodate 5 of us, very clean and modern.

This is a beautiful property. The location is fantastic as well as the staff. Isabel from the front office was so welcoming and helpful. Robert from the concierge was prompt in his work as well as deliverables. The breakfast was fantastic.

This hotel was perfect. There is nothing not to not like.

Absolutely gorgeous property. Beautifully appointed interiors, the public areas, rooms, and bathrooms are just beautiful. The staff are just amazing and super efficient, and friendly. Nothing was too much trouble for them. The neighbourhood is fantastic, with amazing restaurants within walking distance. Will definitely be staying here next time.

Nothing, it’s perfect.

Practically everything was exceptional for our first time to Toronto!

Housekeeping was sometimes inconsistent; ie we only had one light cleaning Thursday (8/17) with no night/turndown service. But that’s a minor nitpick.