. Very convenient to airport, and FREE 24*7 shuttle with excellent driver. Good hot shower and modern but flexible lighting. Great staff who wanted us to be comfortable-there were very noisy people near us, preventing us sleeping in the short time we had to do so, and they efficiently changed us to a quieter room. Rest achieved! Info in room says they support different communities in Colombia by using their products and employing people from different areas.

Doors and walls thin, and hard surfaces, so sound can travel.

This place was great! We arrived late and they sent a free shuttle to pick us up from the airport. The staff were excellent. The room was remodeled and was very nice. They even gave us a room with 3 individual beds. In the morning we were amazed with the breakfast. Eggs, potatoes, coffee, fruit, cereal, bread, etc. Lovely patio to enjoy your breakfast. This place was really nice. Would stay again for sure if my travels take me back to Medellin.

I can't think of anything that I did not like.

Location - minutes from the airport. Shuttle service good with large vehicle and liveried driver. Rooms clean and comfortable. Staff excellent but don't expect anyone to speak English. New accommodation to rear away from traffic. Main road passes directly outside front of hotel. Great restaurants next door.

Rain gets in through front part of building but it's being repaired. Breakfast basic and repetitive if you stay more than a couple of days. But it's good.

1. Breakfast was delicious. 2. Breakfast was free of charge. 3. Night shift attention was great. 4. Reported problem with TV set was solved in a jiffy. 5. We were taken to the airport in a shuttle bus, free of charge.

1. Staff was not helpful when we asked about coffeeshops nearby. 2. Staff did not know about coffeshops and they did not go out of their way to ask management for help. 3. The hotel restaurant did not have decaf coffee. 4. The hotel restaurant did not have lactose-free milk.

Service was outstanding. Quick pick up at the airport in a very clean van. The driver also works at the front desk, helped with my baggage to my room and showed me everything I needed to make my stay comfortable. Everyone was very kind and helpful and I would have no problem recommending this hotel to others.

I have no complaints.

Super fast check-in after a flight cancellation. Very friendly and helpful staff. Great breakfast options. Location is very close to airport, however this means that traffic is noisy. I guess it’s a fair trade off.

Noisy traffic due to close to road and airport. But this is also the perks of the hotel being just a short drive away from the airport.

Perfect! I arrived with a late flight at midnight. A gentleman came to pick me up very quickly at the airport, check-in was easy and uncomplicated. The staff are very professional and kind. It was a great first night in Colombia after being exhausted from travelling. Next day check-out was at 1pm, so I had a lot of time to relax before leaving.

We like the location. Close to airport and the shuttle is a excellent service to/from the airport.

Bring a hoodie or jacket, coming from the coastal side of Colombia it is a hot climate 24/7. Rio Negro is cold in evenings and mild in the mornings. The hotel has extra blankets and hot Showers. Thank you!!

Hotel Santiago de Arma provided everything we needed exactly when we needed it. We had a 6am flight out of Medellin, and I booked a room here because it was close to the airport, just a five minute drive away. This hotel, however, gave us much, much more than proximity. The staff was extremely friendly and helpful, the restaurant had very good food and tasty drinks, and .. most importantly ... their shuttle was ready to go at 3:30 am to get us to the airport in plenty of time to make our 4am check-in. The facility is modern, clean, and well-appointed, and the rooms are very comfortable and cozy. Hot showers, comfortable beds, good WiFi, extremely accommodating staff, and stress-free airport access. I highly recommend this hotel for anyone making airline connections from Medellin. They've got airport service for their guests down to a science. I would definitely stay here again!

Absolutely nothing! Everything here was great! No complaints, only compliments 🙂

The view of the mountains was nice from the room . Very relaxing and quite , the birds chirping and sound of the wind helped with my anxiety and sleep. Room was modern looking. Shower was nice and water was hot and had good pressure. Because of the elevation in the mountains, the room temp was always comfortable, I slept with the window open and it felt so really nice . The breakfast was really good too. 6 min ride to airport . Street food and restaurants, market all within a few skips . Has safe in room

No complaints. Would stay again …