My Egyptian friend always told me when it comes to hotels over there 'always knock a star off to get the true rating'. In the case of White Hills he was totally wrong! There is a reason every review on here starts with mentioning the staff & service. I have never had better in my life. It’s the little things from always knowing your exact order and preferences to turning up on the beach to clean your sunglasses! Such wonderful, hardworking and genuine lovely people. The food is fantastic. Special mention to Boscage Buffet restaurant. Amazing choice and constant quality. In particular Said the manager and our waiter Mohamed - they made our holiday. Also Clove is as good an Indian as I’ve had anywhere. We stayed in the standard double room which was nice, bed very comfortable. They look great, if not a tad impractical at times (open plan shower and sink doesn't quite work if one of you wants a sleep in). The downstairs rooms without the balcony are much bigger and better laid out, but on occasion can be noisier. Entertainment is also very good, something for everyone, from Zumba and Yoga on the beach to full on perfomances on an eve. The 'animation team' who run it are great fun and super friendly. Quick shout out for the gym. Top end equipment, brand new, good choice. A pleasure to work out there. Be under no illusion this is a real all inclusive (not with a load of catches/exceptions like others). Other recommendations - the boat trip to White Island and learning to dive with the in house dive team, visit to Soho Square (7 minute walk) and get a taxi to Farsha cafe, one of the coolest places ever!

So the only thing that initially annoyed us was that the beach does not run into the sea with a shoreline. Rather you walk down steps direct into the sea. This might be a problem with young kids who love to paddle in the sea. I felt that online they sort of hid this fact with a lack of clear images. We were at first disappointed but then realised instead we were gifted an amazing coral reef and it was literally like swimming in an aquarium! This is something the hotel need to celebrate and advertise rather than hiding. One extra tip - the in-hotel taxi company are lovely people BUT we later found out we were paying twice the price of the guys outside, so be sure to shop around if you want to travel.

Stying in white hills has been my third time, I can't complain about the service or location or staff they're a 10/10 maybe even more.. lovely management lovely staff they're number one in Sharm al Sheikh, My review is mainly about the crowd I think that people should be aware that it's a family oriented resort, you will be surrounded with kids and cartoon characters and kids activities. If you're looking for a quiet place maybe you should wisely choose a season where there are not a lot of kids.

The beach is beautiful and lots of activities like diving and snorkelling and parachute, but I think when it gets crowded it's hard to go in and out as people who can't swim will block the way and it gets a little bit annoying to ask every one individually to make room for you to jump in.

The food is exceptional and very clean. Staff are super friendly and always ready to go the extra mile to make guests happy. The facilities are wonderful, amazing sea and pools.

The cleanliness of the room could be improved by training the housekeeping staff. They were well equipped with cleaning materials but didn't seem to know much about how to use them or the hygiene procedure, which was really disappointing for such a wonderful 5-star hotel.

Smooth and quick check in process Excellent room with access To the pool Clean but rooms require renovation Service provided was exceptional Special thanks to Chef Mustafa he made our stay memorable also our great house keeper( Bahaa) Mr.Mohamed Aljami appreciate your kindness and prompt response to all our requests

The bed in the room too low and needs changing

The hotel is very modern, the staff at Posh Club is far beyond expectations. When visiting Charm el Cheikh, one must stay at White Hills and book a Posh Club room. It is paradise on Earth. Again, I have never seen such a wonderful team at the Posh club bar, swimming pool, restaurant and kitchen. Samir, Mohamed, Abdelrahman, Hossan, our buttler Ahmed, Chefs Hassan and Abdelrahman and the whole team make you want to stay here for months! The food is amazing, like in a gastro restaurant. I want to come back right away.

I was very sad to leave, that is what I did not like.

Great location and amazing staff. Food was out of this world, all the staff made us feel at home. Just to mention a few; Mohammed x 10, Abdel Rahman, Ahmed, Suzan, Amir (Restaurant manager), Samy, Kareem, Abdelrahman, Hany, Ahmed (front office), Osama (front office), Samir, Hossam, Rafik, Ofaa (Entertainment), Mohammed (Housekeeping)…….everyone was amazing.

The bed linen to be changed at least after 3 nights. Otherwise the place was clean

the staff is great, the food is great, the view is great, the pool is great. The room is a bit dirty, I moved the bed a little bit and there was a bunch of rubbish under it.

there was a door in the wall to the next room, so audibility was excellent; in the next room there lived a couple with children who screamed until one in the morning, it was impossible to sleep. For this money, it is necessary to accommodate families with children in the last rooms.... But all the neighbors I met complained about these children, so I think it wouldn’t help much if their room was on the last one.

The staff are above and beyond and the entire experience was made so amazing with their incredibly warm and helpful attitude. Especially Mohammed and the reception team and the bar staff at the adult only pool - they are amazing!!

The quality of the food was hit and miss. Although there is a huge selection in main buffet it was not always great quality. And poor food at Mediterranean restaurant. Food at pool bar was good!

Everything was just perfect the place is really clean and the staff was beyond helpful and pleasant, especially Nabil who helped us more than once! I got a free room upgrade which i really appreciated , i can't stress enough how clean this hotel is and how relaxing everything was , the room is clean they have plenty of pools and the beach area is really beautiful. Everyone would help you with a smile here this will definitely be my go to place when i visit sharm -i would also recommend the spa service at the hotel it was a really pleasant experience

Nothing actually everything was up to standard

If you want to feel luxury, elegance and sophistication, you must visit White Hills. The best reception, the best activities, the most beautiful evenings, the best food, and everything is served with love. I thank all the workers in this wonderful place, thank you for providing the best service, I thank Poch Club for the excellence you provided to us, especially mr.Salah and mr.elsaid , thank you from deep heart, thank you for your constant presence and your excellent assistance

Nothing everything perfect