Having booked at last minute, had no idea what VTF stood for (Vacances Tres Families), but pleasantly surprised to find so many activities available for guests every day incl. snow shoe walk, glacier train tour, evening lecture, etc. Staff are friendly, laid-back but all doing their bit as part of team (more like a family?). Sauna/Steam Bath/Jacuzzi in a separate building to relax muscles after a day of ski before a buffet dinner. Breakfast offered plenty of options (e.g. bake your own pancakes, cheese & ham toast, but not fried eggs). Lunch was the best (freshly baked quiche tasted amazing) as we missed all the best bit of the dinner buffet by being a late comer (except the free red & rose wine). Spacious room with plenty of storage and area to put your skis (can leave them downstairs, too). Lift access. Communal sink counter & kettle to make tea on your floor. Amazing view from your room of Mont Blanc and other mountains. Walking distance to one of best ski areas in Chamonix (Flegere) but also bus stop at the end of the road to visit other areas. Lovely walk along the river to central Chamonix (less than half an hour). Had a really pleasant stay and will highly recommend.

The room was clean, but the shelves in the bathroom need repair / replacement (coating of the chipboard sheets is missing at corners, making it look dated). Don't mind a dated look (vintage charm) but this kind of detail should be sorted out to look decent. Dinner choice after a long day of skiing and jacuzzi was limited as all the favourites sold out quickly and we felt like having a left over. Plenty to eat though, and had at least one dessert option left available. Family-friendly means there are plenty of kids having fun around and some evening activities were producing noise (e.g. karaoke). It may annoy some people but we were OK with it. Curfew was well respected and it was very quiet at night, so had no problem sleeping.

The hotel is definitely focused on a more family experience, which I assume is amazing with daycare and other amenities. As a mid-twenties group, we felt a bit far outside the town (10 min bus or 30 min walk) but not too far to be frustrating. The meals were free and fantastic - buffet style but higher quality, with wine and packed lunches available. On NYE they even hosted a 5 course dinner and entertainment for all the customers!

The hot tub/sauna/steam room were by reservation only, which we weren't able to use do to uncertainty in our timing returning to the hotel each night.

Lunch and evening meal (with wine included) good and plentiful. Pool nice temperature and accessible until 8pm so time for a dip after a day’s hiking.

Wasn’t ideal that two people came into our room at 1am shouting at us that we were in their room, going through our things and looking for their bags. It was a misunderstanding but rather unfortunate. Got some compensation though. Also some pleasant, but as it turned out very right wing Gideon-evangelical guests, invited us on a trip to a glacier, and then spent the entire hike attempting to impose gay conversion therapy on us and suggested we were in league with the devil. That’s weirdly true. But we can hardly blame the hotel for that… Also, the croissants ran out at breakfast really quickly, so get there 7:30 prompt if you don’t want to miss out!

Staff was very friendly even though only some of them were able to communicate in English. Nice food, dinner was always amazing. Possibility to have "lunch to go", if you were skiing during the day. Very good location :) Overall good value for the price.

No towels change/extra towels even though we stayed there for 5 days. Matresses were a bit old and uncomfortable

Amazing value for money - full board, room and spa facilities all included. Food was tasty, very generous portions and lots of choice.

Beds could have been more comfortable with plumper pillows!

Breakfast was basic, but fine. Dinner was actually really nice and plentiful. Really enjoyed it.

Beds could be more comfortable and I didn’t like that you had to book 20 min slots in hot tub. Busses back from ski lift can be a nightmare to get on.

Breakfast was good.evening meals good very kind and relaxing

Rooms needed to be smarter could have done with just coat of white paint

the staff are really friendly. food was really tasty hot and plenty full . the location is perfect short scenic walk to Chamonix centre. rooms are basic but clean and comfortable

nothing

Very nice staff and food

clean and comfortable. staff incredibly friendly and helpful. great value.

it’s a little basic but has everything you need