The house is beautiful and breakfast was delicious! I want to point out that Fernanda is a great host and she really helped me when a food delivery was delivered frozen! She gladly helped me heat it up and provided all the necessary utensils. She made me feel at home.

I didn’t like that the main owner seemed to have declined a different food delivery when they called her. She should be aware that her phone number is the one of the website and that she runs such a business people may be ordering food from delivery apps and one should not have to “let her know”

Casa Carmel is the perfect BnB for travelers who adore historic architecture, design, and comforts. It is beautifully appointed with Authentic Guatemalan art. The staff were amiable, warm & helpful and the gardens are well-maintained. It is a perfect place to get away from the hustle of the city once you are inside Casa's doors. I will be visiting again.

I think when i visited the BnB was under renovations, which the hosts were gracious about letting me know ahead of time. Seeing that this isn't a permanent problem, it would hardly be seen as a problem anyway. Lovely place!

Twice we stayed at Casa Carmel, at the start and end of our travels in Guatemala. Honestly, it felt like returning home when we arrived the second time, knowing clean comfortable beds, good showers and reliable WIFI, friendly staff and a great breakfast awaited us. It's a charming colonial house, central location, impecably clean room - but it's the wonderful staff who make this place exceptional. Not only doing their jobs very professionally, they helped and supported us with great kindness as we encountered some difficulties on our trip.

Leaving was the only part we didn’t like.

Had such a wonderful stay here. The hospitality and responsiveness of the host made my trip to Guatemala City literally seamless, from airport pickup to local recommendations. The bed and breakfast is very charming and a hidden gem. The rooms were clean, quiet and very comfortable. Not to mention the delicious complementary breakfast by the beautiful back garden was a wonderful finisher. Will definitely be back!

I can highly recommend this B&B if you are in Guatemala City! It all started with the excellent communication on Booking.com from Sophie, the owner. She is an absolutely wonderful host. Secondly, she even arranged FREE airport pick up which was totally unexpected. The house is a stunning 1930s building with beautiful art close to the pedestrian shopping street and the main square in the old city. The room was huge with very comfortable beds, a walk-in wardrobe and modern bathroom with shower . A delicious breakfast is included as well. I'll definitely go back there on my next trip.

Everything was fantastic! Only the WiFi signal in our room was a bit weak (it still worked though).

Sophie (owner) picked me up from the airport and gave me a lovely mini tour on our way to the hotel. The staff was incredibly helpful too and really nice. The whole space was lovely. The hotel is in great hands and definitely recommend as a place to stay in Guatemala City. Lovely little resting sanctuary in the middle of the city's buzz. Lovely local style breakfast. Will definitely start adding some beans to my regular brekkie.

Very clean and neat, with a delicious breakfast and friendly staff. The location is perfect, within walking distance to Central Park, the Cathedral, the National Museum and La cultura museum, and Mercado Central. I absolutely loved the hotel's style and décor—it’s a charming house with colonial period architecture.

All excellent!

This is a beautiful historical house with very spacious rooms with very comfortable beds. The staff and owner are very kind and accommodating. The breakfast each morning is great. It's a very secure building. The garden is a very peaceful place to relax. I only had about 24 hours to spend in the city and this was close to the historical center so I was able to do some rapid sight seeing.

The only negative I have to stay is the street noise outside can be loud at night. I don't feel like I stayed long enough to see other possible negatives.

Great location. Very close to main pedestrian walking street. Only 15 minute walk to main square. (40 minute walk to Relief Map in Zona 2) Close to lots of dining and shopping options Beautiful heritage home which has been carefully restored with original tile floors and wood throughout. Lovely inside and out, with a small garden in back. Good water pressure for shower. Lovely touches to make your stay enjoyable such as water in room, daily fresh flowers in room and in main part of house. Very good breakfast of eggs, toast, refried beans, coffee and juice (also a fruit option but didn't try it). Would definitely stay here again.

Small issues but nothing major. Broken toilet roll holder. Perhaps an extension cord in room so could plug in electronics on both sides of the bed. Room water should be automatically topped up each day. Small things.

A charming property in a wonderful location with fantastic staff! Sophie & Raul were utterly brilliant, from the complementary airport pick up to pointing out the different areas and history of the city. The recommendations provided exceeded expectations and the communication pre-arrival was the best I have ever received. I truly wish I could have stayed longer yet my itinerary did not allow it (on this occasion!) I hope to be back and highly recommend to all!!!