It is beautiful and located ontop of a slight hill so you can see far and wide. I loved the look of the building, grounds, and also the entire hotel inside and out. I will most definitely stay there again.

I had gone to the restaurant across from the bar early one morning and asked for a Coke and the person working the restaurant, a gentleman, would not go get me a Coke from the bar because it was not opened yet when all he had to do was walk across the hall and grab me one. I had done this the previous morning and the woman who helped me in the restaurant was willing to go into the bar, even though it was closed, and get me a coke and charge it to my room.

Fabulous hotel, great staff at reception and in the bar. The room i booked was wonderful and location to Westport was perfect. Will definitely be back.

The staff i dealt with at breakfast time could be better, they seemed not very happy or welcoming to us and when i got my hot breakfast it already had been put on another person's table and when i spoke with staff member involved, she let out a big sigh/huff and marched away with the plate and didn't apologise for mix up when she returned with it.

We ate in the restaurant on both nights of our stay. Happy with selection of food choices. Breakfast was okay. Would have liked more selection of choices, e.g. cheeses, muffins/scones/croissants and cold meats. Labelling of food would have been helpful e.g. in the fruit section it was difficult to know what was in the glass containers. As a result, we did not sample. The hot food was very good. Thank you.

Answered above.

Hotel was amazing. Staff were very friendly and helpful from the moment we arrived. Room was very spacious and spotless. Bed was comfortable. The Food was excellent and our waiter was very helpful in recommending dishes and wine . Overall a very pleasant stay and wouldn't hesitate to recommend . We both had spa treatments and the girls were so nice . Came out feeling totally relaxed. Highly recommended

Everything was perfect

A very friendly reception team. Our superior king room was very large and had a very comfortable bed. Lovely bathroom with shower and bath.

We felt quite uncomfortable when our waiter at dinner kept asking us for our room number. We had booked a table in the Brehon Bar for dinner before we arrived and we gave our details when entering the bar when we were marked off the list. Our waiter then asked us a further two times what our room number was (409) before his colleague came over and asked us a third time. As stated earlier the waiters manner in asking made us feel a little uncomfortable. Our meal was nice but we were not asked if the meal was ok. Its a shame as other than our waiter all other staff members were very friendly

The hotel location was easy to find with good safe parking and close to the town center. The spa was great and we both had treatments and used the pool. We upgraded and got a suit room 511 the comfort and amenities in the room were brilliant - we found the bar was good for the food and a good choice on offer we do recommend the mussels perfect......... We got breakfast each day and found a good welcome from all the staff in the hotel especially Peter in the bar very friendly to his customers Finally would recommend it as we intend to go back later in the year

The hotel was beautiful, room was huge and absolutely stunning. Location was also beautiful with lovely views from the restaurant.

Pool was a little chilly but overall spa facilities were excellent. Room tv wouldn't connect to WiFi but staff were excellent in attempting to resolve the issue

Wonderful location just outside the town but walking distance so quiet. Great service and staff very accommodating. We really enjoyed using the pool sauna and steam rooms after a day sightseeing. We had a nice lunch served in the bar one day and daily breakfast - all very good. Would definitely recommend if visiting Westport.

The service from we arrived until we left was excellent. We ate in the bar on the first night and the meal was beautiful. We ate in the restaurant on the second night and the food was fantastic. This was one of the best meals i have ever eaten. The breakfast was lovely and brought to our table by staff. Our bedroom was beautiful even though it took us almost three minutes from restaurant to room. Lots of well needed exercise!! My husband and i had a lovely stay at the Knockcranny Hotel and we will definitely be returning.

Cleaning of the room was not well judged. The cleaners entered our room when we were in it. Would have thought those checking out would have had first priority. I know many things have changed since the pandemic but a later cleaning of rooms to give you time to leave your room for the day would have been greatly appreciated. Also greater communication between front of house and cleaners to ensure that you have checked out before cleaners enter your room.

Super room fantastic restaurant and maitre D Nick, all staff super helpful and very polite. Great views from restaurant. Food very fresh great fish and eggs so fresh!

Second day returned to find room not serviced. When enquired was told they don’t clean rooms for 2nd day of two night stay. At €500+ per night all in I expect better than this from this high class establishment Just not good enough and will probably stop us using this hotel again if they continue this policy!