The location was a 3 minute walk from the main train station in Florence and only a 10 minute walk to the Duomo. There is also a few little supermarkets down the road to get snacks/ drinks. The staff on reception are the best!! The building is old and I loved how a lot of these features have been retained in the rooms too. There is a coffee station available 24hrs to make drinks and we were able to leave our luggage there after checking out on our last day whilst we continued to explore the city a bit more before leaving.

As a British tea drinker, maybe a few small cartons of long life milk in the room would have been good ;) (!) (But there was milk available from the coffee machine).

Great communication from the hotel staff! Loved the proximity to the train station and the “big sights”! The room was very simple and very clean! Really appreciated the AC on the very warm days, and being able to open the balcony doors when it got cooler. The free coffee was a nice perk!

A better chair in the room, and moving the fridge out from under the desk. These are minor, and I was able to get a different chair, and I’m sure they would have helped with moving the fridge, but I didn’t want to be a bother. A note about turning on the coffee/tea electricity would be helpful too, but again, very minor.

My stay at Hotel Duca D'Aosta was nothing short of exceptional! From the moment I stepped in, I was greeted with warmth and professionalism. The service provided by the staff was not only helpful but also incredibly kind. The location of the hotel surpassed my expectations. Moreover, there was always coffee and water available for a break. I am pleasantly surprised by the level of service and attention to detail offered by Hotel Duca D'Aosta. I wholeheartedly recommend it to anyone looking for a memorable and enjoyable stay in the city for a very reasonable price. Thank you for making my experience truly unforgettable!

Staff were great and the hotel is located in an excellent location

The location is super central and we were able to walk to everywhere we wanted. Also so close to the train station and the shuttle to the airport. The room was spacious and the staff was super helpful.

The hotel is at the 2. Floor of the building and there’s one very old elevator. We were traveling with a toddler and our stroller didn’t fit so we had to carry it every time we come and go. Our stay at the hotel was still pleasant, however, it’s an accessibility issue.

Quaint, authentic Florence hotel. The iron gates lift, while small, added to the authenticity. Arlind and Yukiko were great. Arlind put together a list of places to see, and Yukiko got us a taxi to take us around. Warm and friendly people. The coffee lounge was an added bonus.

People (I think the students from the college on the top floor) kept leaving the elevator gate open, and then the elevator wouldn’t run. Not the fault of the property, but annoying.

Everything was explained in detail when we arrived. All issues we had were handled promptly. We arrived by train. The proximity to the train station meant we were able to checkout, leave the bags and return in the afternoon, then hop back on the train to sleep in a different city.

If your sleep is light, there will be noises. It wasn't our case.

Very friendly stuff, also rooms were very clean and they were cleaned throughout our stay.

Noisy location and also the noise from the outside door was keeping as awake at night.. Coffee machine was partly out of function.

Everything. Amazing location, minutes away from all main attractions! Staff couldn’t be more helpful and the room was spotless and lovely!

The air con didn’t work properly in our room. However, I think we just didn’t have it on the right setting and Italy is in the middle of a heatwave!

What I loved best is the communication. Special thanks to Hristina and Yukiko. Also to the guy ( I do not know his name) who fixed the small problem for us. Apart from that, it was cosy, clean and central.

When we were taking a bath, the water was not drained. (But they sent someone immediately to fix it)