Location was very convenient, surprisingly quiet in the center of city. We got a big room with 2 open windows with bright light and nice view. Staff are friendly, breakfast were above expectations and there is 24hours coffee and small snacks served. a wonderful discovery in Florence... definitely next time will re-consider to live here.

Nothing special

Very good rooms, all seems to be refurbished recently, very good beds, good space. Easy place to stay in Florence, nearby the train station and great restaurants around. Very kind and helpful staff. Great breakfast with nice views from Florence. Great A/C

Old building with only 1 entrance. At night near the hotel people might not feel the best sensation of safety, there is a bit of anti-social behavior from homeless, and they tend to stay in the surroundings of the train station. Not good for women alone at night.

Great finding of this nice hotel in Florence. I have stayed in this city for 5-6 times now and this hotel is an absolute bargain for money. Very nice room (we stayed in #202 - a corner room with high ceiling and 2 big windows and nice walk-in shower with good water pressure), close to the main train station, nice lift to get to the 3rd floor and very well arranged breakfast at the top floor terrace (not just continental but also eggs and bacon!).

The only down side was a little congestion at check out - but I totally understand everyone try to check out just before 11am so that was inevitable.

The Hotel was located very near the train station. It also had a lift which is very convenient if you have trolleys. They also allowed me to leave my bags there as I arrived around 9AM. The area outside the building felt very safe and well lighted at night. There are a lot of nearby restaurants and shops which make it a very convenient location. The room I was given was very beautiful, seems newly renovated. It had a high ceiling, tiled floors, and air conditioning. Loved the interior of the room and wish I stayed for more than one night! Would definitely book here again if I go back to Florence.

The check in time is quite late—4PM. Which if you’re someone like me who was only in Florence for a little over 24hrs, it’s not the best option. Kind of my fault since I didn’t check before hand.

Location- close to the train station, the bus station, and the beautiful Santa Maria Novella church. Everything else is about 10-15 minutes walk away. It's on a small street away from the hordes of people near the Duomo and other major sights, so it feels peaceful after a busy day. I stayed 10 nights and the location was perfect. Quiet- the walls are thin, but I was rarely bothered by noise from other residents. And you can hear the bells from all the churches, even the big Duomo bell. Open the window and let the sound in! View- from my window I could see the dome and tower of the Duomo and of San Lorenzo. I had to lean out a little but there they are. Also looking out over tiled roofs at pigeons, a cat and laundry hanging. One look out the window and I knew I wasn't in Kansas anymore 🤣. The hotel is in an old building, on the 3rd floor (4th to USA folk since the ground floor is 0) It was remodeled inside in 2022 so it is modern inside, but they kept the high ceilings, wooden shutters and 1920's style elevator. The elevator scared me at first, but the manager assured me they redid the mechanism recently and I have learned to enjoy the creaky old thing. Close both sets of doors when you get out or it can't go anywhere. Clean- the room, bathroom and bed are clean and comfortable. Housekeeping comes in daily. Staff- friendly and helpful. They found extra hangers, showed me how to work things, let me in when I forgot my key card, and even mailed my postcards for me. Breakfast - nice variety of food and a machine that makes coffee any style. Look out the window while you eat and watch the common swifts catching their breakfast. You must be able to walk up a flight and a half of stairs, the elevator doesn't go up that far.

These are not complaints, just cautions: There is an elevator, but you must be able to haul your suitcase up 9 steps to get to it. The shower is a small enclosure with a rain shower, so bring a shower cap if you don't want your hair to get wet. They provide a shampoo/shower gel, no conditioner so if you are picky about your hair products bring little bottles of your own. Don't leave the window open too long in the evening, mosquitoes will come in (true at any hotel here). There is a heat pump/air conditioner. It's a little wimpy, but will do the job. You must be at least 5'3" to hang up your clothes, the bar is very high.

Super location close to the train station and very easy walk to the historical center. The twin room was quite spacious, clean and with a renovated bathroom. Breakfast was very good with salty and sweet selections and served on the roof.

The breakfast room was accessible only by stair and the staircase was a bit dark and steep so keep it in mind if you have mobility issues. Also, the building has an elevator but it start after about ten steps from the entrance.

Location: Was fantastic. only 3-4 mins to Santa Maria Novella main train station Breakfast: It was really nice and huge breakfast. I enjoyed it a lot. Pastries were so tasty and fresh. Room: Room facilities could be better. There was no hanger to hang the clothes. So we kept everything inside the luggages. Walls are not soundproof. Cleanless: I can say room, bathroom and the whole hotel was quite clean. I felt comfortable.

walls are not soundproof. you can hear anything. there is nothing except of this. There is no view from the room. Room could be more esthethical but it was ok for 2 nights.

The brekfast was good! The location was very good!

Was very expensive for two star hotel... We did not like the behaviour of the stuf in the brekfast and the ladies of the cleaning rooms that they did not say even good morning when we were telling them good morning. The visitors should know also that does not exist any buffet available as was mentioned in the INTERNET..just because they do not offer coffee and tea in the rooms they have machine outside your room that you can have... This possible they mean buffet.... ALSO IT IS NOT THE CLASSICAL HOTEL AS WE KNOW IT IS A HOTEL IN THE 3rd FLOOR OF NICE OLD BUILDING AND IN THE OTHER FLOORS ARE OTHER HOTELS....

Location was very close to the train station, to walk with our luggage. Was also close to walk to restraurants, shopping and laundry. The breakfast had lots of variety.

Had to climb one flight of stairs for breakfast. Three other hotels in the same building, so the signage wasn’t clear, but we figured it out. Thank goodness for google maps.

Convenient location - minutes walk from Florence Santa Maria Novella Station. 4th floor walk-up; with elevator option if needed. The staff were helpful and kind, especially Giuseppe and Marco! The complimentary breakfast was pretty good, too!

The space was basic, nothing too special. Exactly what I expected and good for the one night stay my family and I had. Nothing really to complain about!