Among the best experiences of my life, it is one of those places where you can tell they really do care about how comfortable you are and how much fun you have, more than about the money itself. They are incredibly welcoming and they are always organising activities so that the solotravelers can make new friends. The breakfast is amazing and very complete. The rooms themselves are cleaned everyday and you can really tell. Besides, they do not try to safe up on heating, the room is always warm and cozy which is great because it is very very cold outside. The room and bathroom are both in great conditions and include useful things such as lockers (although you have to bring your own padlock, beware of that) and a desk for working. I went in winter so it was closed, but I saw there was a very cute terrace in which I guess in summer they do a lot of activities. I really don't have any complains from this place, I will be recommending it to every one of my friends.

The only thing to take into account is that you are looking for a calm and relaxing stay, you will probably not get to go to sleep at 9pm because the young people are out and about having fun.

Great location and facilities but the highlight was the staff. So welcoming and helpful

Good location, close to tourist attractions of the Old Town in Florence, many cafes and restaurants nearby. The young people at the reception can speak fluently in many languages. To say that they are friendly and helpful is like saying nothing. They care and you can feel it. The bar offers food and drinks in a homemade style at affordable prices and in a relaxed atmosphere. Nice vibe. The hostel has a nice external glass lift and the room had a perfect size with comfortable beds and a working radiator, which is important during wintertime.

The doors to the room do not block well the noise when some people return to their rooms late evening/night. There was also a bit of noise after midnight from some bar I guess in some neighbouring building. Even the closed window could not fully block it. But at some point it went quiet, so you can survive unless you desperately want to go asleep early.

Absolutely one of the best hostels in Italy! Ostello Bello has everything a traveler could ask for. The rooms are incredibly comfortable, and the kitchen is a gem – they provide free pasta and ingredients, so you can cook up something tasty anytime! As a solo traveler, I felt completely safe and welcomed by the friendly atmosphere. Plus, they have an elevator (a rare find in hostels!), laundry facilities, and so many thoughtful touches. This place really feels like a home away from home. Can’t recommend it enough for anyone visiting Florence!

The guy from the reception in the afternoon shift was very nice and let me to stay in the same room the second night although I had booked another caus when I have done the booking in a female room for the 2nd day tjis was overbooked). He kept the price, so very nice from him. Great and huge room in a female bedroom with 2 great bathrooms and just one night there room was ocuppied for other woman that was very silent, so all nice.! There are terraces very beautiful and the building is very florentino and has charm. It is a a chill vibe in the hostel, there is a bar and outside, in the street in front if the hostel, there are chairs to drink something from the bar. Somedays there is music and other stuff but it is not annoying for who does not want to joint cause the building is big and they close the doors . Very nice and confortable stay!! And it is situaded in a great street plenty of restaurants but no loady.. and the prices are not expensive.

Just I will recommend to put aircon in the main floor, the common room, cause is a quite warm. The rest of things great, cause in the rooms there are aircon and you can choose the temperature in each area of the room.

I can't really say anything negative apart from it got noisy in the bedrooms after the live music started and if u were going on a tour or something early then u may not get a lot of sleep between that and rude inconsiderate people coming back to the room at any hr being loud and noisy

The location is near the Metro Station and also walkable to the center itself so no need to buy extra tickets for tram not unless you don't like to walk. I booked a mixed dorm for the first time, but it's not that bad. My roommates are all male and don't worry, if you're comfortable seeing a boxer shorts then this should be fine. The sink in the washroom has issues at first but you can request anything using GOKI (the app they use) and they immediately amend my request. I paid for laundry, I think around 8 Euros. They forgot to give me the 1 free token drink, I don't mind though since I was out the whole stay but yeah just want to add it here.

Vincenzo helped me both upon arrival and departure. He was friendly and kind. Made sure I knew of the nightly activities, kitchen stocked with pasta for guests to make, terrace on 2, asked if I needed any toiletries and ensured I got a towel. He was a friendly face thruout my stay and though I never needed a thing- I knew he was there if I did. Loved my stay so much I booked a night at the sister location in Milan.

Loved everything. Proximity to train station, staff, other travelers, accommodations and nightly activities.

Liked the bar, the welcoming drink, rooms clean, cleaned every day, small lamp and shelf and socket with every bed, I actually liked entering the room with app, felt safe because of it. Liked kitchen, terrace and free stuff if you need. Location best. Pub quiz good fun, surprisingly, i have never felt attracted to this before. And more.... Thank you:)

Wifi on my phone didnt work at all and I tried several tricks to make it going, but with no success. Didnt have this problem anywhere else.

Loved the convenience of the location - 5 mins from Firenze SMN station and near the dome and other main attractions. Toilet was nice and clean, towels were provided. They host events every night for guests to join in, karaoke night was very fun and lively! They also have a shared kitchen with some basic ingredients for free (pasta, passata, spices, canned corn, beans, peas, fresh carrots, zucchini, onions, apples). They also have a fridge you can use. They have an elevator so you don't have to worry about heavy bags! Also have a few terraces, and one at the kitchen where you can view the top of the dome and bell tower from. Will definitely return on my next visit to Florence.

Toilet did not flush well, and the shower has no where to hold your toiletries so you have to put your shampoo, soap etc on the floor while showering.