Small but comfortable room. Fantastic AC (it was about 19*C as we walked in). The AC works even without the keycard. Very kind and very comprehensive Front Office ladies. Special thanks to receptionist who worked in the afternoon on the 11th July: she listened to our needs and she proactively did all best to satisfy them. She didn't leave space for any open wishes. She made us feel special and not "just guests" like it happens in many other hotels. While checking about the Receptionist let us leave our luggage for 3-4 hours so we could enjoy our time in Milan before heading to the Central Station.

Tho points: - Some maintenance works are needed by the shower in Room #304. - Maybe you could turn off the tv in breakfast room or just turn down the volume a little bit. Listening to loud Advertisements at 7:30 in the morning ist not the best for mood-making for the entire day :)

- Great location, walkable from central station, ideal for travelers looking to explore the city - Clean room that covered all basic necessities needed for a quick 1-3 night stay - Close to many high-rated restaurants, cafes, and convenience stores, e.g., Pizzeria da Michele is just around the corner - Good basic breakfast

- The room and the hotel in general was a bit old-fashioned - The bathroom and lobby were not very spacious, but gets the job done - The hairdryer in the bathroom got overheated and stopped working from time to time

The service was impeccable, they were nice and were quick straight to the point. They even helped us with leaving a bag with them after we checked out because our train was late at night and we wanted to explore the city a little more. The breakfast was decent, but for the price, it was a steal. It was a nice little buffet of bread, croissants, cheese, ham, and some juices. Simple but they have it down.

There could be a better organization of the breakfast room. It was a little crowded for the amount of people there, but considering how little space they had, it was perhaps the best they could have done.

Location, nice room. Good breakfast

Bathroom is really small could barely move inside the shower. They don't have a room key reader at the main door so if there's no one at the lobby at night then someone has to ring a bell to open that door. The big issue with this is that the bell is so loud that you can hear it at the upper levels. First night we stayed there, around midnight that bell started to ring constantly, was really disturbing as we thought it was a fire alarm! The next day we arrived back to the hotel kind of late and was a person outside waiting for someone to open the door so he started to ring the bell several times, we realize that it was the same bell from the first night, they should change that system.

Friendly and helpful staff Clean and neat room Nice breakfast We even asked to store our baggage for 3 full days as we left for a trip to genoa and were coming back again as our flight was from milan and they kept pur luggage for 3 days with no charge Etera and mohamed from the reception were so helpful and nice Very good location,10 minutes from milano centrale 4 minutes from republica metro station ,just 2 stops from duomo 5 minutes walk to corso bueno aires Nice area full of good restaurants

Nothing Everything was perfect

good location - 10mins walk to the main train station, 2mins walk to a tram station and a supermarket on the same street. There are also cafe/restaurant nearby, so easy for you to access food. Comfortable stay - you get everything you need there, nothing to complain about. AC is working for summer. King size bed in the room. Staff - Male staffs are helpful, polite and friendly. I believe a smile or a greeting is basic manner not because we are staying there but human being. All their male staffs always have a smile spot on.

N/A

The location was great. It wasn't too far from Milano Centrale railway station. It took us about 10 minutes to get to the station. We used the trains to get around Milan. The breakfast was included in the room we booked, but it is not automatically included. So check to make sure your reservation includes breakfast. The breakfast was good. There was a good selection of food. The bed was good. It was a little hard, but I slept better than I had anticipated.

FYI: There are about three/four steps to access the main lobby of the hotel. There is no ramp or other way to get your luggage up to the main lobby. There is an elevator inside the hotel, but those first couple of steps could be difficult for some. There might have been a ramp or other way to access the lobby, but I didn't see it.

the hotel looks new and very clean, everything was perfect.

you can hear the doors from other rooms in the morning and can be a bit loud. other than that nothing else to point out

I am very grateful that I chose Ferton Hotel. The hotel was in a very good location, within walking distance to the station and attractions. The hotel staff were very polite, attentive and helpful. For example, Eteri helped us and upgraded our room with a large balcony room with a view of the city. And the other girl helped me check the error in the online check-in of plane tickets. The bed was very comfortable. The room was big. The bathroom was very clean. Air conditioner and elevator were working. There were many cafes, pizzerias and grocery stores nearby. I was looking for a hotel for a week, I am very glad that I made the right choice, I recommend it to everyone and of course I will visit Ferton Hotel again on my next stay.

Was very clean, comfy, staff nice. Beds were good and totally fine. It was a great price, great location and great value for money. Seperate aircon in room and spacious bathroom and shower. Only thing is thon walls but that is normal is many hotels.

Thin walls could hear showers going in next room etc