The room is has a bed and a table, and it is quite clean. You can store your luggage at the hotel. There is a convenience store close by and the train station is a few minutes by foot.

The location is not safe for travellers; my luggage was almost stolen shortly after leaing the hotel. They will tell you that you have something on your coat so that you clean it off. Then they will try to steal your luggage while you clean your coat.

Location is great, right next to the railway station. The room was clean.

I ordered breakfast one day and it was quite ok - continental type. However, I did not have a chance to try their pasticeries because I had to run away from the breakfast room as one of the hotel guests was coughing really hard (and constantly) right next to the pasticeries stand and in times of covid it is unacceptable (especially as she was not wearing medical mask) all other guests were very uncomfortable and the hotel staff that was witnessing this situation did not do anything.

All the staff was very nice and friendly and the design of the hotel it was new. Second, the hotel was 5 minutes by fit from the Central Station and was very easy to take metro for Duomo or the Train for Como. Everyday we’re clean our room, but the bathroom was weird and small.

We didn’t like the the small bathroom, the design inside was very simple and the price wasn’t a value for money hotel to stay. The door it wasn’t like the normal doors and we had a lot of noise next to us because it wasn’t a room but too different with a cheap wall inside them. For the breakfast we didn’t take it and we don’t have an opinion.

Got a free upgrade and enjoyed the room. The reception was always friendly and accommodating. They were also flexible when I asked to check out slightly later (although they started calling persistently once the time was up :)). Location was good (it really is just less than 5 minutes walk from the subway exit and slightly further from the railway exit). Plenty of food options nearby.

It seems the cleaners slack off if there are no complaints. I'm pretty sure they only made the bed and changed the towels the first time I asked for the room to be made up but once I specifically asked for the room to be vacuumed, they also did things like replenish supplies and wipe down surfaces. I would have liked a kettle in the room.

- Convenient location (close to the central station, as well as metro and tram stops) - Very good breakfast - Excellent wi-fi - Friendly staff to help with questions and requests - Inside the hotel there is a mini-shop with essentials and food

Bathroom condition: - the hood was very dirty - the main shower head was also dirty and did not want to turn it on Several times the cleaning lady came into the room to clean it without first knocking, which scared us. In the breakfast area, the common hood was also clogged with dust. Suggestions for improvement: - add a blanket to the room to lay it on the bed and calmly sit / lie down in street clothes. - add a couple of glasses to the room so that you can drink drinks in the room in the evening.

Staff was awesome, Hotel was very nice, Very good position.

Price is too high for a deluxe room that is actually a normal room

These are very big, modern, comfortable rooms for Europe and for the money. The staff is very friendly and accommodating, also loved that check out was at noon and the rooms were clean. The location is very central to the train station and everything you'd want to see in Milano. There are some cool vending machines and a work space in the lobby.

The showers are a bit tight but normal for Europe. Nothing is included in the price - no toiletries, no coffee, nada. The bed had a small hump in the middle which is noticeable if you sleep in the centre of the bed.

Location very close to the central station but on the nice side with the restaurants and the bars. I booked a single room whic was relatively small but enough for my needs. The bed was comfortable and the view of the room included the skyscrapers of Milan. Finally the staff was very polite and very fast in reacting to whatever I asked.

The window has an auto-close system which does not allow it to remain open if you do not put something to block it. I understand that this is for security reasons but still if you prefer fresh air instead of air-condition this is a bit annoying.

I was upgraded to a bigger room, which is always nice. But like all other rooms in the hotel, walls are paper thin! You'll hear everything that's going on in the room nearby. I always reach Milan by train and once in town move around with public transportation, hence location is great. Breakfast buffet is delicious and the choice always fresh. Little suggestion: guys, if you offer pancakes, also provide maple syrup :) Staff is extra nice.

Some common areas could be cleaner. I understand a fully booked hotel means a lot of people around, but nonetheless.

This is an excellent hotel near the Milano Central station. At the reception, the personnel is very welcome and the check-in is very quick. The room was spacious, clean, stylish and fresh. At the lobby there are several wending machines with a decent selection of drinks and food. I travelled on a very hot day, and air conditioning was working perfectly.

Indeed nothing bad to mention. The hotel exceeded my expectations.