Now I understand why the hotel is called IQ. Because in Milan, it’s an intelligent choice to stay at this hotel. It’s not more or less than what we need. The staff is endlessly kind (special thanks to Veronika at the reception). The hotel is very stylish, but free from excess. It is tasteful and modern. It is in a perfect location, right across from the central train station. The real surprise was the breakfast, which was incredibly diverse and plentiful. Special thanks for the freshly squeezed vegetable and fruit juices. The bar, gym, and SPA area are also excellent. Small, but very pleasant after a tiring day of sightseeing. I can only recommend the hotel.

The shower cabin wasn’t sealed properly, so the bathroom gets soaked during a shower. The breakfast package prepared for the early departure was poor.

The hotel staff was exceptional. Virginia, Elena and the whole reception desk staff were absolutely on top of things to make sure we had a smooth stay. They were always attentive and helpful when needed. The breakfast was absolutely amazing and impressive, everything was delicious, a definite MUST! The staff in the restaurant were unbelievably helpful throughout and they almost read our minds at all times when we needed a refill, or even cleaning our plates, I have not one bad thing to say about this hotel.

My recent stay at this hotel in Milano, near the Central Station, was an experience beyond expectations. Travelling with my mother, we were greeted with exceptional hospitality that set the tone for an unforgettable visit. The hotel's proximity to the Central Station is incredibly convenient, making it a breeze to explore the city. Immaculate cleanliness and a welcoming ambience awaited us upon entering our room. The attention to detail in the room's design was evident, and the complimentary mini-bar was a delightful surprise, adding an extra touch of comfort to our stay. The Internet was great, as well. The breakfast offered a feast, featuring a diverse array of options. From delectable pastries to fresh fruits and a Nutella fountain. The restaurant and bar further elevated our stay, with complimentary Prosecco at the bar. The hotel boasts an impressive range of facilities, including a gym and a spa. What truly stood out was the provision of a shower for guests to use on the day of check-out, irrespective of when they returned to collect their luggage from the free and secure storage. This thoughtful touch added immense convenience to our travel plans. The staff at this establishment were the true gems of our experience. Warm, courteous, and ever-helpful, they went above and beyond to ensure our comfort. From the front desk to the restaurant and bar staff, their friendliness and professionalism left a lasting impression. Overall, our stay at this hotel in Milan was nothing short of spectacular. The combination of a central location, luxurious amenities, great breakfast, and outstanding service makes it the only choice for future visits.

Everything was exceptional. No bad things to say. I truly plan to stay only here for the foreseeable future, when I come to Milano. The hotel has absolutely everything that I need, both for personal and professional visits.

The staff was fantastic Veronica and Paruesh greeted us warmly and checked in with us throughout our stay. While the rooms were small, they were comfortable and well stocked. The breakfast was good with a variety of items. With the hotel across the street from the train station, we were able to arrive and depart Milan easliy. The hotel is also near two metro lines that makes it easy to visit the main tourist attractions. We would definitely recommend this hotel to visitors. The value was more than reasonable given what we got in return.

The only issue was with the pool. We signed up for 3PM. Since we needed staff to get us into the pool, it took 15 minutes for that to be accomplished. At 3:45, we were informed that we needed to vacate the pool as the rules said 45 minutes. We explained that we did not get 45 minutes, our explanation fell on deaf ears and we left the pool area. Suggestion, either have staff punctual or start the 45 minutes rule once a person enters the pool area. BTW — the pool itself in very nice and similar to a spa setting.

Breakfast is excellent according to the usual European standard. There are lots of choices of bread and croissants; some hot food items such as bacon, red bean sauages; and milk, soy milk, and cereal and different kind of yogurts also. They even provide juicer for us to make fresh apple and celery juice. Coffee and cappuccino are very good too. The location is great. It is extremely close to the Milan central station making it very accessible. It is 4-train-stops from dumo taking the yellow line. We were able to take train to Florence from there with our 28 itches baggages.

Nothing dislike. But this is a small hotel and the lift like many other boutique hotel is small.

The location was great being near the train station, wonderful restaurants and everywhere we wanted ti go easily within walking distance. They had a delicious restaurant on site and a breakfast buffet that included everything you would want to eat. The staff was very friendly and the beds very comfortable.

Really nothing we didn’t like.

This hotel is conveniently located near the train station and subway, making it easy to explore the city. The rooms were clean and comfortable, and the Wi-Fi worked flawlessly. A nice touch was the complimentary bar snacks and drinks, which were replenished daily. The hotel staff was friendly and helpful, even offering us a free drink at the rooftop bar. Overall, this hotel provides a comfortable and convenient stay. Nice view from the room!

Despite a lengthy wait for elevators and occasional delays, our stay was overall pleasant. The room, however, could have benefited from better insulation, as outside noises were somewhat audible.

As a couple it’s our second time in Milano, Italy. Location: Perfect 9/10, The hotel is located close to the Centrale Train Station, 3-4 metro/tram stops away to the major attractions, big shopping malls and there are many good groceries, supermarkets, nice cafes & restaurants around. Bus, tram and metro stations are within very short walking distance. Check-in & out: Easy and smooth 10/10. Personnel: Overall kind and helpful 10/10 Room: Room is enough in size, furniture is of good quality, modern and comfortable. Basic toiletries including slippers are available and can be taken upon request. A/C & heating works well. Cleaning was very good. Modern WC/shower and overall high hygiene standards. The surrounding area was very silent. Even we were at fifth floor time to time you may feel very little vibrations due to metro trains. Excellent sleep quality, bed, pillow, quilt, and mattress 10/10 Plus  On daily basis, minibar items and many snacks are free!!! Common spaces: 9/10 Wi-Fi: 10/10 Security: 10/10 Breakfast: I really enjoyed it, better than many European hotels, 10/10 Overall: my experience was 10/10 and we will consider staying in this hotel again on our future trips.

Actually nothing, but if you want to stay in the very center of Milano, you need to choose another hotel. Otherwise you have to use metro/tram to reach the center in 15-20 min.

Hotel is located in close proximity of Milan Central Station.Very convenient for travelling by Metro or train. Reception staff friendly and helpful.Hotel offers a water station, gym and spa (didn't have time to use them). Restaurant offers an elegant and relaxing atmosphere with an Italian based dinner menu.Breakfeast was continental,with choices for all dietary requirements.Italian dishes were dominant and we couldn't be happier. Room was spacious, with a fully stocked bar(for free).Soundproofing is not so great, but we use earplugs anyway when we travel. Overall, a comfortable stay.I would recommend this hotel.

Shower could have been a bit more spacious.

the breakfast buffet was outstanding. Staff were very friendly and helpful. Room and building were exceptionally clean and beautiful. The location was excellent and made it easy to travel everywhere. Especially nice after taking the train from the airport.

Bed was a little too firm for me but that is just my personal taste. The front entry steps should also have a ramp for luggage. I think there was a handicapped access ramp but I don’t think people will feel comfortable using that for luggage. Everyone I saw instead dragged big suitcases up the stairs.