The location was perfect to get around town and, most importantly, across the road from the ADO bus station. I loved the character of the building and I really appreciated that they provided drinking water.

Depending on your room location, you may be able to hear the ADO bus station announcements from your room. This may not sound like a big deal but they’re very loud, repetitive and drove me insane. Fortunately we couldn’t hear it from our room. We did however have one neighbour playing ridiculously loud music and another blasting their tv very early in the morning. One thing that would really have improved the stay is if they provided a mini fridge.

Huge bed. Very clean. Great location literally across the road from the ADO station 5 minutes walk to the main square. Rooms at the back are very quiet. Lovely welcoming staff on reception. They let us keep our room after checking out time for free. Microwave and fridge for shared use on the ground floor.

Coffee shop closes in the evening. They could provide coffee at a charge after it closes.

Since we’re traveling mostly by ADO, the hotel was in the best location for easy access to and from the station. Basically a 60 second walk directly across the street to the hotel lobby. It was also close to the beautiful main square and to many good restaurants. The hotel is pretty much in the centre of town. The rooms are large, but don’t expect a big window looking outside due to the architectural style of the building.

There’s no hairdryer in the room.

Am so happy to say that really i give my respect to this hotel. Location, atmosphere and customer service has a quality service. I do recommend 100% this hotel. Its next side to the ado station, a few minutes walk from central park, 10 minutes walk from cenote zaci and the convento where the sign is. The only thing i regret is not spending more days there. Ohh they have water cooler where the guests can refill thier bottles for free. The housekeepers do an extra ordinary job. Every day house keeping. They were so humble. You can easly access taxis from there

Nada

Great location, being across the road from the ADO bus station and in the centre of town. Free drinking water was great for saving on plastic bottles. I had an internal room which meant no street noise.

The Wifi/Internet had a problem where it would stop working randomly every 10 minutes or so... I think there was a conflict between the many Wifi networks they had running. Very minor but during the day it was quite noisy as my room had a window facing the corridor where cleaning staff would take their break from work.

Staff were really nice, room was very big, very clean, amazing shower and I was expecting noise from reading reviews but we found it lovely and quite in room 15. Definitely no noise from bus terminal. It’s located right beside everything, the collectivo station is just around the corner to go to Chichen Itza and taxi’s are located just outside the door for local cenotes. Very good wifi, it only dropped the very odd time, TV has Netflix and channels in English. The room has good AC and fan. Breakfast locations just located a block away, I would definitely recommend Coco Latte or Canto Encanto.

Nothing

A step away from the bus terminal and under 5 minutes of everything you want to see. Staff are friendly and helpful; they know where to find the best mini buses to Chichen Itza and direct you to best ways to arrive to cenotes. Clean, comfortable rooms with AC and good water pressure, a good value for budget-traveling. They offer some small things, beverages and coffee for a small price too. There is a coffee shop next to it and delicious foods from street-carts too. I planned for 2 days but stayed longer in this magical town.

All promised was delivered.

We booked it for a single night as we travelled to Holbox. Location is really convenient as it is next to the Ado bus station but also just a short walk to the Main Street with all the restaurants. Rooms were clean and exceeded expectations considering the price

Nothing

Fantastic location, opposite bus station. Rooms clean, welcoming with a good bathroom for hotel in this price range. Work recently completed in rooms, looks good. Has water stations for you to refill your water. bottles.

Don’t need plastic plants everywhere In reception area.

The location was phenomenal, the staff was phenomenal, very clean and large room. Literally no complaints. Best hotel of our trip.

The only thing that I didn’t like that isn’t even probably in their control was the wifi kept dropping. I had a SIM card so no big deal at all.